IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California San Diego
Skills you'll gain: Data Ethics, Big Data, Cybersecurity, Data Security, Cryptography, Information Privacy, Encryption, Digital pedagogy, AI Personalization, Computer Science, Web Servers, Machine Learning, Machine Learning Methods, Supervised Learning, Artificial Neural Networks
Beginner · Course · 1 - 3 Months

University of California, Santa Cruz
Skills you'll gain: Instructional Strategies, Student-Centred Learning, Logical Reasoning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Amazon CloudWatch, Network Troubleshooting, Continuous Monitoring, Identity and Access Management, AWS Identity and Access Management (IAM), Encryption, Network Security, Event Monitoring, Amazon Web Services, Security Controls, Cloud Security, IT Security Architecture, Cryptography, Network Monitoring, Network Performance Management, Cyber Security Policies, Security Requirements Analysis, Governance
Intermediate · Course · 1 - 4 Weeks

Howard University
Skills you'll gain: Cloud Computing, Cloud Solutions, Cloud Technologies, Cloud Deployment, Cloud Security, Virtualization, Cloud Platforms, Digital Transformation, Cloud Services, Cloud Infrastructure, Virtualization and Virtual Machines, Public Cloud, Business Transformation, Infrastructure Security, Mainframe Technologies, Private Cloud, Technology Strategies, Business Solutions, Data Centers
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Value Propositions, Customer Analysis, Product Marketing, Customer experience improvement, Product Strategy, Customer Insights, New Product Development, Entrepreneurship, Product Improvement, Competitive Analysis, Verification And Validation, Innovation, Leadership
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Vulnerability Assessments, Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Scanning, Vulnerability Management, Cybersecurity, Malware Protection, Penetration Testing, Cyber Threat Intelligence, Exploitation techniques, Threat Management, Brute-force attacks, Network Security, Information Systems Security, Security Awareness, Human Factors (Security), Authentications, Network Protocols
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, LLM Application, Model Deployment, Responsible AI, Application Deployment, Application Development, Large Language Modeling, Hugging Face, Data Ethics, Generative AI, AI Security, Application Security, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Cloud-Native Computing, Microservices, Docker (Software), Containerization, Application Deployment, Google Cloud Platform, Software Architecture, Systems Architecture, Cloud Applications
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Data Import/Export, Data Wrangling, Data Analysis, Exploratory Data Analysis, Java, Data Processing, Data Manipulation, Java Programming, Statistical Methods, Statistics
Intermediate · Guided Project · Less Than 2 Hours

Alex Genadinik
Skills you'll gain: Market Research, Marketing Psychology, Consumer Behaviour, Target Audience, Surveys, Marketing, Target Market, User Research, Data-Driven Decision-Making, Key Performance Indicators (KPIs), Customer Analysis, Qualitative Research, Market Analysis, Marketing Strategies, Focus Group, Survey Creation, Google Analytics
Mixed · Course · 1 - 3 Months

Skills you'll gain: Marketing Analytics, Dashboard, Dashboard Creation, Data-Driven Marketing, Data Presentation, Data Visualization, Predictive Modeling, Data-Driven Decision-Making, Marketing Strategies, Predictive Analytics, Marketing, Data Visualization Software, Market Data, Data Analysis, Forecasting, Data Collection, Strategic Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Waste Minimization, Environmental Engineering, Sustainable Engineering, Civil Engineering, Environmental Regulations, Sustainable Technologies, Environmental Resource Management, Environmental Laws, Environmental Policy, Transportation Operations, Traffic Flow Optimization, Environmental Monitoring, Estimation, Internet Of Things, Emerging Technologies
Intermediate · Course · 1 - 4 Weeks