Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Parsons School of Design, The New School
Skills you'll gain: Economics, Policy, and Social Studies, Socioeconomics, Sustainable Systems, Social Studies, Economics, Market Dynamics, Social Justice, Economic Development, Labor Relations, Sustainable Development, Social Sciences, International Relations, Business Economics, World History, Financial Systems, Behavioral Economics, Financial Policy, Leadership, Critical Thinking, Communication
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Global Positioning Systems, Journalism, Environmental Monitoring, Music, Geospatial Information and Technology, Political Sciences, Entrepreneurship, Systems Engineering, Concept Of Operations, Culture, Media and Communications, International Relations, Governance, Higher Education, Physical Science, Physics, Engineering Design Process, Systems Integration, Environmental Science, Writing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: MySQL Workbench, Data Validation, SQL, MySQL, Query Languages, Analytical Skills, Relational Databases, Scripting, Verification And Validation, Database Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Power BI, Interactive Data Visualization, Data Visualization, Dashboard Creation, Data Presentation, Dashboard, Trend Analysis, Exploratory Data Analysis, Customer Analysis, Data Visualization Software, Tree Maps, Sales, Business Intelligence, Data Analysis, Business Analytics, Data Transformation
Beginner · Guided Project · Less Than 2 Hours

Tel Aviv University
Skills you'll gain: Economics, Economics, Policy, and Social Studies, Tax, Economic Development, Social Justice, Socioeconomics, Public Policies, Tax Planning, Policy Analysis, Income Tax
Mixed · Course · 1 - 3 Months

Skills you'll gain: Electronic Components, Electronic Systems, Electronics, Programming Principles, Electronic Hardware, Hardware Design, Display Devices, Robotics, Data Persistence, Computer Programming Tools, Integrated Development Environments, Computer Programming, Embedded Systems, Development Environment, Automation Engineering, Simulation and Simulation Software, Digital Communications, Data Storage
Beginner · Course · 3 - 6 Months

Sciences Po
Skills you'll gain: Data Governance, Social Sciences, Digital Transformation, Economics, Policy, and Social Studies, Governance, Data Ethics, Data Sharing, digital literacy, Data-Driven Decision-Making, Big Data, Political Sciences, Personally Identifiable Information, Economics, Information Privacy, Policy Analysis, Law, Regulation, and Compliance, Algorithms, Responsible AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: React Redux, React.js, Frontend Integration, Back-End Web Development, Front-End Web Development, UI Components, Web Applications, Application Programming Interface (API), JavaScript Frameworks, Web Design and Development, Authentications, Server Side, Responsive Web Design, User Interface (UI), User Accounts, Secure Coding, Authorization (Computing)
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Audit Planning, Internal Auditing, Environmental Social And Corporate Governance (ESG), Auditing, Internal Controls, Auditors Report, Report Writing, Internal Communications, Continuous Improvement Process, Risk Analysis, Risk Control, Governance Risk Management and Compliance, Risk Management Framework, Financial Controls, Enterprise Risk Management (ERM), Risk Management, Stakeholder Management, Benchmarking, Business Ethics, Fraud detection
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Technical Support and Services, Oral Expression, Customer and Client Support, Communication, Consultative Approaches, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Earned Value Management, Workflow Management, Business Process Automation, Change Management, Project Management, Project Controls, Performance Measurement, Automation, Predictive Modeling, AI Enablement, Strategic Communication, Data-Driven Decision-Making, Risk Analysis, Process Improvement and Optimization, Process Optimization, Analytics, Cloud-Based Integration, Generative AI, Systems Integration, Machine Learning
Advanced · Specialization · 3 - 6 Months

AI CERTs
Skills you'll gain: Responsible AI, AI Personalization, Education Software and Technology, Generative AI Agents, Developing Training Materials, AI Enablement, Workforce Development, Artificial Intelligence and Machine Learning (AI/ML), Performance Analysis, Learning Management Systems, Generative AI, Instructional Design, AI literacy, HR Tech, Learning Styles, Content Creation, Learning Theory, Human Learning, Learning Strategies, Childhood Education and Development
Beginner · Course · 1 - 3 Months