• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience

Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Apply C Programming by Building an Employee Management App

    Skills you'll gain: Programming Principles, Data Modeling, Data Integrity, Application Development, Data Maintenance, Debugging

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google

    Diseño de Experiencia del Usuario (UX) de Google

    Skills you'll gain: Storyboarding, User Experience Design, Design Reviews, Figma (Design Software), UI/UX Research, Graphic and Visual Design, Wireframing, User Story, Usability Testing, Information Architecture, Mockups, Adobe XD, Ideation, Responsive Web Design, Layout Design, User Experience, Design Elements And Principles, User Research, User Interface and User Experience (UI/UX) Design, User Centered Design

    4.8
    Rating, 4.8 out of 5 stars
    ·
    5K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Design and Integrate CCTV Systems Using AutoCAD

    Skills you'll gain: Computer-Aided Design, Architectural Drawing, Technical Drawing, Schematic Diagrams, Electrical Wiring, Facility Management, Coordination, Requirements Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Industrial IoT Integration with Micro850 PLC

    Skills you'll gain: Microsoft Azure, Mobile Development Tools, System Implementation, System Configuration, Application Programming Interface (API), Data Integration, Simulations

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    TLS & HTTPS Explained – Visualizations & Localhost Setup

    Skills you'll gain: Network Security, Data Security

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Nursing Leadership: Financial Management and Budgeting

    Skills you'll gain: Nursing Administration, Financial Reporting, Budget Management, Variance Analysis, Financial Statements, Forecasting, Nursing Management, Financial Acumen, Financial Management, Budgeting, Operating Budget, Cost Management, Data-Driven Decision-Making, Return On Investment

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Minimal APIs in ASP.NET 9

    Skills you'll gain: ASP.NET, Middleware, .NET Framework, Restful API, Application Programming Interface (API), C# (Programming Language), API Design, Databases, Performance Tuning, Data Persistence, Web Development, Microservices, Scalability, Development Environment, Web Applications, Unit Testing, Data Validation, Web Analytics, Application Security

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Most Beginner SEO Course Ever - Great For Complete Beginners

    Skills you'll gain: Keyword Research, Search Engine Optimization, Blogs, Web Analytics and SEO, Content Strategy, Digital Marketing, Brand Awareness

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Work Smarter with Microsoft Excel

    Skills you'll gain: Microsoft Excel, Excel Formulas, Data Visualization, Spreadsheet Software, Microsoft Office, Microsoft 365, Productivity Software, Data Import/Export, Data Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.3K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    U

    Universidad Nacional Autónoma de México

    Marketing en redes sociales desde cero

    Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Brand Strategy, Digital Marketing, Content Creation, Performance Analysis, Target Audience, Marketing Analytics, Brand Awareness, Marketing Strategies, Marketing, Instagram, Customer Engagement, Performance Metric, TikTok, Facebook, LinkedIn, Surveys, Business Metrics

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Introduction to UI Design

    Skills you'll gain: User Interface (UI) Design, Usability, Human Computer Interaction, User Experience Design, Design, Design Thinking, UI/UX Research, Design Strategies, Design Research, User Research

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.5K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Secure AI: Red-Teaming & Safety Filters

    Skills you'll gain: AI Security, LLM Application, Cyber Security Assessment, Large Language Modeling, Continuous Monitoring, Security Testing, Responsible AI, Threat Modeling, Vulnerability Assessments, Prompt Engineering, Security Controls, Penetration Testing, Vulnerability Scanning, Security Strategy, AI Personalization, Scenario Testing, System Implementation

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer experience

customer experience strategy (cx)
customer experience improvement
customer experience in telecommunication
branding and customer experience
generative ai for customer experience optimization
ai for customer experience with chatbots and analytics
voice of the customer (voc): enhancing experiences
1…474849…549

In summary, here are 10 of our most popular customer experience courses

  • Apply C Programming by Building an Employee Management App: EDUCBA
  • Diseño de Experiencia del Usuario (UX) de Google: Google
  • Design and Integrate CCTV Systems Using AutoCAD: EDUCBA
  • Industrial IoT Integration with Micro850 PLC: Packt
  • TLS & HTTPS Explained – Visualizations & Localhost Setup: Packt
  • Nursing Leadership: Financial Management and Budgeting: Coursera
  • Minimal APIs in ASP.NET 9: Packt
  • Most Beginner SEO Course Ever - Great For Complete Beginners: Alex Genadinik
  • Work Smarter with Microsoft Excel: Microsoft
  • Marketing en redes sociales desde cero: Universidad Nacional Autónoma de México

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok