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Results for "customer support"


  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals

    Skills you'll gain: Product Support, Google Cloud Platform, Technical Support and Services, Help Desk Support, Cloud Management, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Data Loss Prevention, Issue Tracking, Technical Documentation, Incident Management

    Beginner · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    AWS Cloud Support Associate

    Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, Identity and Access Management, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Web Applications, Information Technology, Customer Service, Software Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6.8K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • P

    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 1

    Skills you'll gain: Technical Support and Services, Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Hardware Troubleshooting, Issue Tracking

    4.9
    Rating, 4.9 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • E

    Edureka

    Generative AI for Customer Experience Optimization

    Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Apple Certified Support Professional macOS 11

    Skills you'll gain: Apple Service Certification, Knowledge of Apple Software, Mac OS, User Accounts, System Support, Desktop Support, Software Installation, File Management, Network Support, Operating System Administration, System Configuration, File Systems, General Networking, Knowledge of Apple Hardware, Data Storage, Data Management, Network Administration, Remote Access Systems, Application Security, Encryption

    Intermediate · Course · 1 - 3 Months

  • I

    IBM

    Technical Support (IT) Case Studies and Capstone

    Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Cloud Management, Cloud Services, Cyber Attacks, Cybersecurity, Help Desk Support, System Support, Computer Security Awareness Training, End User Training and Support, Network Support, Cloud Storage, Network Troubleshooting, Computer Hardware, Customer Service, General Networking, Data Storage, Identity and Access Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    186 reviews

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Español

    Skills you'll gain: Product Support, Google Cloud Platform, Technical Support and Services, Technical Support, Service Level, Identity and Access Management, Record Keeping, Issue Tracking, Personally Identifiable Information, Problem Management, Data Cleansing, Technical Communication

    Beginner · Course · 1 - 4 Weeks

  • A

    AI CERTs

    Customer Service with AI

    Skills you'll gain: Customer Analysis, Customer Data Management, Customer Insights, AI Personalization, Customer Service, AI Product Strategy, Responsible AI, AI Enablement, Customer Retention, Personalized Service, Customer Engagement, Customer Support, Customer experience strategy (CX), Customer Relationship Building, Customer and Client Support, Artificial Intelligence and Machine Learning (AI/ML), Generative AI Agents, Customer Success Management, Generative AI, Ethical Standards And Conduct

    Beginner · Course · 1 - 3 Months

  • P

    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit10

    Skills you'll gain: Technical Support and Services, Technical Support, Client Support, Customer Support, Help Desk Support, Rapport Building, Relationship Building, Information Technology, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Initiative and Leadership, Ethical Standards And Conduct, Computer Hardware

    4.4
    Rating, 4.4 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals-Português Brasileiro

    Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Google Cloud Platform, Technical Support, Technical Support and Services, Service Level, Cloud Services, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - 한국어

    Skills you'll gain: Product Support, Technical Support, Technical Support and Services, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Record Keeping, Information Privacy, Data Cleansing

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - 繁體中文

    Skills you'll gain: Record Keeping, Google Cloud Platform, Product Support, Service Level, Records Management, Help Desk Support, Personally Identifiable Information, Technical Support, End User Training and Support, Issue Tracking, Identity and Access Management, Problem Management, Technical Communication

    Beginner · Course · 1 - 4 Weeks

1…567…455

In summary, here are 10 of our most popular customer support courses

  • Google Cloud Customer Care Fundamentals: Google Cloud
  • AWS Cloud Support Associate: Amazon Web Services
  • Cisco Certified Support Technician IT Support 100-140 Unit 1: Pearson
  • Generative AI for Customer Experience Optimization: Edureka
  • Apple Certified Support Professional macOS 11: Packt
  • Technical Support (IT) Case Studies and Capstone: IBM
  • Google Cloud Customer Care Fundamentals - Español: Google Cloud
  • Customer Service with AI: AI CERTs
  • Cisco Certified Support Technician IT Support 100-140 Unit10: Pearson
  • Google Cloud Customer Care Fundamentals-Português Brasileiro: Google Cloud

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