Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: Video Production, Product Demonstration, Video Editing, Web Content, Marketing Materials, Social Media Content, Content Creation, Shared Media, Web Design, Graphic Design
Intermediate · Guided Project · Less Than 2 Hours

LearnKartS
Skills you'll gain: AI powered creativity, Adobe Firefly, Photo/Video Production and Technology, Multimedia, Content Creation, Digital Content, Business Process Automation, Media Production, ChatGPT, Image Quality, Video Production, Digital Assets, Course Development, AI Workflows, Post-Production, Email Marketing, Artificial Intelligence, Design and Product, Product Development, Writing
Beginner · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: Logo Design, Animations, Adobe After Effects, Motion Graphics, Graphic Design, Design Elements And Principles
Mixed · Course · 1 - 4 Weeks

Universitat Politècnica de València
Skills you'll gain: Prompt Engineering, ChatGPT, Microsoft Copilot, AI literacy, LLM Application, OpenAI, Deepseek, Large Language Modeling, Education Software and Technology, Generative AI Agents, Token Optimization, Artificial Intelligence, Generative AI, AI Personalization, Excel Macros, Productivity, Excel Formulas
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Documentation, Graphic and Visual Design
Beginner · Guided Project · Less Than 2 Hours

University of London
Skills you'll gain: Hypertext Markup Language (HTML), Web Content Accessibility Guidelines, Web Development Tools, Web Design and Development, Web Design, Semantic Web, Web Content, Web Development
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Web Presence, Blogs, Content Optimization, Digital Marketing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Diagram Design, Program Development, Program Management, Process Management, Process Mapping, Process Development, Agile Methodology, Agile Project Management, Project Management Software, Business Modeling, Project Management
Intermediate · Guided Project · Less Than 2 Hours

Skillshare
Skills you'll gain: Prompt Patterns, Content Optimization, AI powered creativity, Digital Publishing, AI Personalization, Driving engagement, AI literacy, Process Optimization, Business Process Automation, LLM Application, Business Process
Beginner · Specialization · 1 - 3 Months

Clemson University
Skills you'll gain: Software Development Methodologies, Systems Development Life Cycle, Program Development, Software Engineering, Software Development, Requirements Analysis, Usability, Human Centered Design, User Research, Systems Development, User Experience Design, AI literacy, Software Development Tools, User Centered Design, AI Enablement, Artificial Intelligence, AI Integrations
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Design Thinking, Technology Strategies, IT Management, Agile Methodology, Process Design, Customer experience strategy (CX), Stakeholder Engagement, Solution Design, Business Strategies, Agile Project Management, Business Modeling, Business Process, Stakeholder Management, Performance Metric, Lean Methodologies, Performance Measurement, User Feedback, Value Propositions, Sales
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Analytics, Social Media Management, Social Media Marketing, Social Media, Key Performance Indicators (KPIs), Social Media Content, Brand Awareness, Content Performance Analysis, Social Media Campaigns, Digital Advertising, Advertising, Performance Metric, Market Analysis, Performance Analysis, Digital Marketing, Marketing Communications
Intermediate · Guided Project · Less Than 2 Hours