• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Business Process

Business Process Courses

Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

Popular Business Process Courses and Certifications


  • P

    Packt

    Design Leadership Mastery: Elevate Teams and Drive Impact

    Skills you'll gain: Team Leadership, Diversity and Inclusion, Organizational Leadership, Diversity Equity and Inclusion Initiatives, Data Storytelling, Constructive Feedback, Leadership, Team Performance Management, Leadership Development, Leadership and Management, Strategic Leadership, Team Management, People Management, Diversity Programs, Team Building, Workplace inclusivity, User Experience Design, Systems Thinking, Design, UI/UX Strategy

    Intermediate · Course · 3 - 6 Months

  • Status: Preview
    Preview
    S

    Starweaver

    Retail Sales Psychology: The Essentials of Selling More

    Skills you'll gain: Sales Training, B2B Sales, Customer Analysis, Selling Techniques, Retail Sales, Marketing Psychology, Overcoming Objections, Consumer Behaviour, Sales, Storytelling, Sales Strategy, Closing (Sales), Non-Verbal Communication, Sales Process, Customer Engagement, Behavioral Economics, Stakeholder Engagement, Negotiation, Analysis, Empathy

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Pennsylvania

    Network Dynamics of Social Behavior

    Skills you'll gain: Social Network Analysis, Network Analysis, Social Sciences, Sociology, Social Impact, Systems Thinking, Simulations, Culture, Graph Theory, Complex Problem Solving, Innovation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    400 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Lean Problem - Solving for Team Members and Leaders

    Skills you'll gain: Culture Transformation, Process Improvement, Drive Engagement, Quality Improvement, Systems Thinking, Complex Problem Solving, Employee Engagement, Data-Driven Decision-Making

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidade de São Paulo

    Estatística não-paramétrica para a tomada de decisão

    Skills you'll gain: Sample Size Determination, Statistical Hypothesis Testing, Sampling (Statistics), Statistical Inference, Statistical Methods, Data-Driven Decision-Making, Statistical Modeling, Quantitative Research, Statistics, Statistical Analysis, Probability & Statistics, Scientific Methods, Decision Making, Probability, Probability Distribution

    4.4
    Rating, 4.4 out of 5 stars
    ·
    139 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    Universidades Anáhuac

    Ruta de Emprendimiento: Creatividad, Finanzas y Acción

    Skills you'll gain: Cash Management, Financial Acumen, Entrepreneurial Finance, Creative Problem-Solving, Creative Thinking, Innovation, Small Business Accounting, Income Statement, Entrepreneurship, Resilience, Financial Management, Proposal Development, Business Modeling, Financial Planning, Problem Solving, Growth Strategies, Teamwork, Value Propositions, Project Planning, Communication Strategies

    Beginner · Specialization · 3 - 6 Months

  • Status: Free
    Free
    C

    Coursera

    Как спланировать календарь контента используя Trello

    Skills you'll gain: Content Scheduling, Calendar Management, Organizational Skills, Content Management, Workflow Management, Scheduling, Project Management Software, Process Optimization, Collaborative Software, Social Media Marketing

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Using Generative AI for Learning Design Activities

    Skills you'll gain: Generative AI, AI literacy, Ideation, Instructional Design, Brainstorming, Design Strategies, Content Creation, Persona Development, Professional Development

    4.9
    Rating, 4.9 out of 5 stars
    ·
    22 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    U

    Universidad Peruana de Ciencias Aplicadas

    Voces de cambio social

    Skills you'll gain: Design Thinking, Business Modeling, Needs Assessment, Social Impact, Professional Networking, Human Centered Design, Sustainable Business, Entrepreneurship, Sustainable Development, Planning, Community Development, Ideation, Self-Motivation, Growth Strategies, Relationship Building, Social Justice, Self-Awareness

    4.8
    Rating, 4.8 out of 5 stars
    ·
    574 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    Universidad de Chile

    Docencia para la capacitación laboral y el aprendizaje a lo largo de la vida.

    Skills you'll gain: Verbal Communication Skills, Lifelong Learning, Adult Education, Professional Development, Higher Education, Communication, Learning Strategies, Instructional Design, Planning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    208 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Building R Packages

    Skills you'll gain: Open Source Technology, Package and Software Management, Unit Testing, R (Software), GitHub, Version Control, Rmarkdown, Cross Platform Development, Software Versioning, Software Documentation, Test Case, Testability, R Programming, Code Reusability, Knitr, Continuous Integration, Program Development, Build Tools, Git (Version Control System), Development Testing

    4.1
    Rating, 4.1 out of 5 stars
    ·
    223 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Logical Operations

    Excel: Dashboards and Geospatial Visualizations

    Skills you'll gain: Data Storytelling, Data Presentation, Interactive Data Visualization, Dashboard, Datamaps, Data Visualization, Dashboard Creation, Microsoft Excel, Data Visualization Software, Pivot Tables And Charts, Geospatial Information and Technology, Spreadsheet Software, Geospatial Mapping, Data Analysis, Productivity Software, Microsoft Office, Microsoft 365

    Mixed · Course · 1 - 4 Weeks

1…593594595…834

In summary, here are 10 of our most popular business process courses

  • Design Leadership Mastery: Elevate Teams and Drive Impact: Packt
  • Retail Sales Psychology: The Essentials of Selling More: Starweaver
  • Network Dynamics of Social Behavior: University of Pennsylvania
  • Lean Problem - Solving for Team Members and Leaders: Coursera
  • Estatística não-paramétrica para a tomada de decisão: Universidade de São Paulo
  • Ruta de Emprendimiento: Creatividad, Finanzas y Acción: Universidades Anáhuac
  • Как спланировать календарь контента используя Trello: Coursera
  • Using Generative AI for Learning Design Activities : University of Michigan
  • Voces de cambio social: Universidad Peruana de Ciencias Aplicadas
  • Docencia para la capacitación laboral y el aprendizaje a lo largo de la vida.: Universidad de Chile

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok