• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Business Process

Business Process Courses

Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

Popular Business Process Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Leading Oneself with Personal Excellence

    Skills you'll gain: Goal Setting, Mental Concentration, Goal-Oriented, Tenacity, Empowerment, Resilience, Personal Development, Action Oriented, Persistence, Stress Management, Overcoming Obstacles, Self-Discipline, Planning, Self-Awareness, Self-Motivation, Productivity, Accountability, Motivational Skills, Positivity, Optimism

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    52 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IESE Business School

    Design Thinking

    Skills you'll gain: Design Thinking, Ideation, Design Research, User Research, Journey Mapping, Culture Transformation, Qualitative Research, Problem Solving, Brainstorming, Creative Problem-Solving, Process Management, Human Centered Design, Solution Design, Design Strategies, Organizational Development, Strategic Thinking, Organizational Change, User Experience, Innovation, Leadership

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master AutoCAD Architecture: Design, Model & Build

    Skills you'll gain: AutoCAD, Architectural Drawing, Autodesk, 3D Modeling, Computer-Aided Design, Drafting and Engineering Design, Architectural Design, 3D Assets, Building Design

    5
    Rating, 5 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    WCAG Compliance: Web Accessibility Best Practices

    Skills you'll gain: Web Content Accessibility Guidelines, Compliance Auditing, Compliance Management, Regulatory Compliance, Case Studies, Usability, Regulation and Legal Compliance, Web Design, User Interface (UI), Auditing, Diversity and Inclusion, Web Development Tools, Automation, Consulting, Test Tools, Gap Analysis, Stakeholder Communications, Prioritization, Audit Planning

    4.2
    Rating, 4.2 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Optimize Backlogs and Jira Readiness

    Skills you'll gain: Backlogs, Jira (Software), Sprint Planning, Agile Methodology, Agile Product Development, User Story, Data-Driven Decision-Making, Workflow Management, Prioritization, Process Design, Continuous Improvement Process, Quality Assurance, Standard Operating Procedure

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Optimize Meetings: Boost Team Productivity

    Skills you'll gain: Meeting Facilitation, Productivity, Time Management, Calendar Management, Business Workflow Analysis, Performance Analysis, Process Optimization, Program Evaluation, Drive Engagement, Data-Driven Decision-Making, Scheduling, Auditing, Proposal Development, Data Import/Export

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Infrastructure and Application Modernization with Google Cloud בעברית

    Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Cloud Computing Architecture, Google App Engine, Cloud Solutions, Cloud Hosting, Cloud Platforms, Cloud API, Application Programming Interface (API), Cloud-Native Computing, Cloud Computing, Cloud Applications, Infrastructure Architecture, Cloud Development, Hybrid Cloud Computing, Private Cloud, API Design, IT Infrastructure, Kubernetes, API Gateway

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of California, Santa Barbara

    Assurance Essentials

    Skills you'll gain: Internal Controls, Financial Auditing, Auditing, Certified Public Accountant, Generally Accepted Auditing Standards, Audit Planning, Public Accounting, Risk Analysis, External Auditing, Regulatory Affairs, Client Services, Ethical Standards And Conduct

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    D

    Duke University

    핀테크 법률 및 정책

    Skills you'll gain: Payment Systems, FinTech, Financial Regulation, Payment Processing, Financial Regulations, Bank Regulations, Banking, Financial Services, Banking Services, Regulatory Compliance, Lending and Underwriting, Consumer Lending, Asset Management, General Lending, Regulatory Requirements, Law, Regulation, and Compliance, Strategic Partnership, Investment Management, Regulation and Legal Compliance, Blockchain

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    U

    University of Minnesota

    Introduction to UX Design MasterTrack Certificate Program

    Skills you'll gain: Design Thinking, User Research, User Experience Design, User Experience, UI/UX Research, Design Research, Usability Testing, Experience Design, User Centered Design, User Interface and User Experience (UI/UX) Design, Graphic and Visual Design, Human Centered Design, Persona (User Experience), Usability, Visual Storytelling, Data Ethics, Ethical Standards And Conduct

    4.1
    Rating, 4.1 out of 5 stars
    ·
    47 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Dartmouth College

    Fundamentals of Digital Transformation

    Skills you'll gain: Digital Transformation, Customer experience strategy (CX), Business Transformation, Data-Driven Decision-Making, Internet Of Things, Cloud Computing, Automation, Cloud Storage, Technology Strategies, Data Ethics, Cloud Infrastructure, Customer Insights, AI Personalization, Business Process Automation, Emerging Technologies, Responsible AI, Business Modeling, Cybersecurity, Operational Efficiency, Law, Regulation, and Compliance

    4.8
    Rating, 4.8 out of 5 stars
    ·
    24 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    ChatGPT + Zapier: Automate Email Replies with AI

    Skills you'll gain: Email Automation, ChatGPT, Prompt Engineering, Gmail, AI Personalization, Calendar Management, Setting Appointments, Workflow Management, Customer Communications Management, Automation, Customer Inquiries, Generative AI, Travel Arrangements

    4.4
    Rating, 4.4 out of 5 stars
    ·
    33 reviews

    Beginner · Course · 1 - 4 Weeks

1…667668669…834

In summary, here are 10 of our most popular business process courses

  • Leading Oneself with Personal Excellence: University of Colorado Boulder
  • Design Thinking: IESE Business School
  • Master AutoCAD Architecture: Design, Model & Build: EDUCBA
  • WCAG Compliance: Web Accessibility Best Practices: Coursera
  • Optimize Backlogs and Jira Readiness: Coursera
  • Optimize Meetings: Boost Team Productivity: Coursera
  • Infrastructure and Application Modernization with Google Cloud בעברית: Google Cloud
  • Assurance Essentials: University of California, Santa Barbara
  • 핀테크 법률 및 정책: Duke University
  • Introduction to UX Design MasterTrack Certificate Program: University of Minnesota

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok