IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: User Provisioning, Linux Commands, OS Process Management, Cloud Deployment
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Organizational Skills, Workflow Management, Project Management Software, Collaborative Software, Kanban Principles, Project Management, Data Visualization
Beginner · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: Professional Networking, Intercultural Competence, Teamwork, LinkedIn, Intellectual Property, Team Building, Collaboration, Professional Development, Communication Strategies, Communication, Productivity, Cultural Responsiveness, Accountability, Conflict Management, Accountability Frameworks, Growth Mindedness, Self-Awareness, Personal Development, Interviewing Skills, Data Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Relational Databases, API Design, ASP.NET, Object-Relational Mapping, Databases, Query Languages, Back-End Web Development, Application Programming Interface (API), Restful API, Database Design, Data Access, Data Manipulation, C# (Programming Language)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Red Hat Enterprise Linux, Package and Software Management, Network Administration, Servers, Hardening, Cloud Deployment, Computing Platforms, Security Software, Application Servers, File Systems, Microsoft Azure
Beginner · Course · 1 - 3 Months

Skills you'll gain: Journey Mapping, Experience Design, Design Strategies, Service Design, Customer experience improvement, User Experience Design, Customer Engagement, User Interface and User Experience (UI/UX) Design, Customer Insights, Stakeholder Analysis, Dependency Analysis, Business Strategies, Process Mapping, Cross-Functional Collaboration, Business Strategy, Strategic Prioritization, Stakeholder Engagement, Product Strategy, Prioritization
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Software Quality Assurance, Software Quality (SQA/SQC), Test Automation, Usability Testing, Quality Assurance, Software Testing, Usability, Test Tools, Software Development Life Cycle, Selenium (Software), Back-End Web Development, User Experience Design, AI Integrations, Cloud Computing, Database Management Systems, Cloud Services, Leadership
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Performance Tuning, Splunk, Role-Based Access Control (RBAC), System Monitoring, Distributed Computing, System Configuration, Systems Administration, Data Management, Enterprise Security, Data Security, Scalability, Real Time Data, Authentications
Mixed · Course · 1 - 3 Months

Skills you'll gain: Interoperability, Virtual Networking, Virtualization, Software-Defined Networking, Verification And Validation, Cloud-Native Computing, Performance Testing, Network Troubleshooting, Network Planning And Design, Automation, Network Architecture, Network Performance Management, IT Automation, Wireless Networks, Real Time Data, Systems Integration, Performance Tuning
Advanced · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Network Troubleshooting, Performance Tuning, Docker (Software), Virtual Networking, Network Administration, Network Security, Network Performance Management, Containerization, Application Deployment, General Networking, Hardware Troubleshooting, Security Controls, Scenario Testing, Real Time Data
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Motion Graphics, UI/UX Strategy, Animations, User Interface and User Experience (UI/UX) Design, Usability, User Experience, Interaction Design, User Experience Design, User Interface (UI), User Interface (UI) Design, Prototyping, UI Components, Interactive Design, Cascading Style Sheets (CSS), User Flows, Style Guides, Design Elements And Principles
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Shell Script, Bash (Scripting Language), Unix Shell, Package and Software Management, Command-Line Interface, Docker (Software), Software Installation, Remote Access Systems, Linux Commands, Linux, OS Process Management, User Accounts, Containerization, Scripting, Scripting Languages, File I/O, Software Development Tools, Linux Servers, Linux Administration, Software Development
Beginner · Course · 3 - 6 Months