• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Improvement

Results for "service improvement"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Scale in the Cloud

    Skills you'll gain: Analytical Skills, Amazon S3, Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Storage, Public Cloud, Cloud Computing, Cloud Management, Cloud Infrastructure, Cloud Services, Data Storage Technologies, Geospatial Information and Technology, Data Storage, Scalability, Performance Testing, Data Management, Application Lifecycle Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Confidence in Communication: Overcome Public Speaking Fear

    Skills you'll gain: Constructive Feedback, Public Speaking, Verbal Communication Skills, Communication Strategies, Driving engagement, Communication, Non-Verbal Communication, Self-Awareness, Goal Setting, Stress Management

    Intermediate · Course · 1 - 3 Months

  • A

    Alfaisal University | KLD

    التميز في خدمة وإسعاد المتعاملين

    Skills you'll gain: Customer Service, Telephone Skills, Customer Complaint Resolution, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Relationship Building, Customer Support, Communication, Customer experience strategy (CX), Customer Analysis, Non-Verbal Communication, Communication Strategies, Consumer Behaviour

    4.9
    Rating, 4.9 out of 5 stars
    ·
    186 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Board Infinity

    Java Programming Fundamentals for Spring Boot Development

    Skills you'll gain: Object Oriented Programming (OOP), Object Oriented Design, Java Programming, Spring Framework, Java, Spring Boot, Computer Programming, Code Reusability, Programming Principles, Application Frameworks, Data Structures, Model View Controller, Eclipse (Software), Development Environment

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rutgers the State University of New Jersey

    Supply Chain Analytics

    Skills you'll gain: Competitive Analysis, Supply Chain, Supply Chain Systems, Market Opportunities, Supply Chain Management, Market Share, Benchmarking, Transportation, Supply Chain, and Logistics, Customer Analysis, Supply Chain Planning, Customer experience improvement, Customer experience strategy (CX), Inventory and Warehousing, Analytics, Financial Analysis, Inventory Management System, Inventory Control, Financial Data, Data Analysis, Cost Estimation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    828 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillUp

    Telephone Consumer Protection Act (TCPA)

    Skills you'll gain: Outbound Calls, Telemarketing, Customer Communications Management, Lead Generation, Direct Marketing, Telephone Skills, Phone Sales, Call Center Experience, Regulatory Compliance, Compliance Training, Telecommunications, Compliance Management, Legal Risk, General Sales Practices, Informed Consent, Law, Regulation, and Compliance, Compliance Reporting, Regulatory Requirements, Record Keeping, Risk Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    U.S. Federal Taxation

    Skills you'll gain: Tax Compliance, Tax Management, Property Accounting, Income Tax, Liquidation, Corporate Tax, Tax Preparation, Partnership Accounting, Tax Laws, Tax, Tax Returns, Depreciation, Tax Planning, Corporate Accounting, Real Estate Transactions, Property and Real Estate, Commercial Real Estate, Fixed Asset, Specialized Accounting, Benefits Administration

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    981 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    I

    IESE Business School

    Operations Management

    Skills you'll gain: Operations Management, Process Improvement, Performance Improvement, Process Improvement and Optimization, Process Design, Process Analysis, Operations, Business Process Improvement, Administration, Inventory Management, Process Management, Business Operations, Operational Analysis, Organizational Strategy, Operational Efficiency, Operational Performance Management, Workflow Management, Strategic Decision-Making, Inventory Control, Capacity Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    41 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Modern Embedded Software Engineering Architecture Toolchains

    Skills you'll gain: Real-Time Operating Systems, Embedded Software, Embedded Systems, System Software, Software Architecture, Computer Engineering, Hardware Architecture, Systems Architecture, Build Tools, Dependency Analysis, Cross Platform Development, Linux, Software Design Patterns, C++ (Programming Language)

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Infosec

    Cybersecurity Foundations

    Skills you'll gain: Penetration Testing, Cyber Security Policies, Linux Commands, Cyber Security Assessment, Command-Line Interface, Cybersecurity, Security Testing, Cloud Computing, Linux, Risk Management Framework, Network Monitoring, Security Management, Vulnerability Scanning, Operating Systems, Cyber Risk, Cloud Services, Exploitation techniques, General Networking, Cyber Governance, Cyber Security Strategy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    698 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Advanced LLM Design: Retrieval, Context, and Prompts

    Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, LLM Application, Large Language Modeling, Model Evaluation, Embeddings, Context Management, Vector Databases, Artificial Intelligence, Scalability, Performance Metric, Machine Learning, Application Programming Interface (API), Continuous Improvement Process

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Boost Productivity with Gemini & Copilot in Google Workspace

    Skills you'll gain: Responsible AI, Prompt Engineering, Google Sheets, Google Gemini, Gemini, AI Integrations, Email Automation, Compliance Training, AI Workflows, AI Enablement, Governance, Compliance Management, Spreadsheet Software, Financial Regulation, Data Ethics, Microsoft Copilot, Enterprise Security, Google Workspace, Gmail, Financial Services

    Beginner · Course · 1 - 4 Weeks

1…747576…381

In summary, here are 10 of our most popular service improvement courses

  • Scale in the Cloud: Coursera
  • Confidence in Communication: Overcome Public Speaking Fear: Packt
  • التميز في خدمة وإسعاد المتعاملين: Alfaisal University | KLD
  • Java Programming Fundamentals for Spring Boot Development: Board Infinity
  • Supply Chain Analytics: Rutgers the State University of New Jersey
  • Telephone Consumer Protection Act (TCPA): SkillUp
  • U.S. Federal Taxation: University of Illinois Urbana-Champaign
  • Operations Management: IESE Business School
  • Modern Embedded Software Engineering Architecture Toolchains: Coursera
  • Cybersecurity Foundations: Infosec

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok