
Skills you'll gain: Facebook, Customer experience improvement, Customer Engagement, Personalized Service, Social Media Management, Social Media, Social Media Marketing, Customer Relationship Building, Event Marketing, Customer Inquiries, Marketing, Promotional Strategies, Marketing Strategies, Strategic Communication, Communication Strategies, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Communication, Selling Techniques, Negotiation, Verbal Communication Skills, Sales Process, Communication Strategies, Business Communication, Sales Development, Business Correspondence, Sales, Business Writing, Trustworthiness, Customer Analysis, Non-Verbal Communication, Sales Support, Recognizing Others, Customer Engagement, Customer Insights, Adaptability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft PowerPoint, Sales Presentation, Presentations, Sales Presentations, Target Audience, Company, Product, and Service Knowledge, Value Propositions, Microsoft Office, Productivity Software, Business Communication, Business Process
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Account Strategy, Customer experience improvement, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Product Knowledge, Customer Insights, Incident Management, Business Management, Smart Goals
Beginner · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Presentations, Branding, Sales Presentation, Brand Marketing, Data Presentation, Workflow Management, Marketing Design, Brand Management, Multimedia, Data Visualization, Visual Design, Interactive Data Visualization, Graphic and Visual Design Software, Brand Awareness, Visualization (Computer Graphics), Brand Loyalty, Design Reviews, Statistical Visualization, Executive Presence, Visual Impairment Education
Beginner · Course · 1 - 3 Months

Skills you'll gain: Active Listening, Enthusiasm, Intercultural Competence, Social Skills, Interpersonal Communications, Relationship Management, Sales Development, Diversity Awareness, Rapport Building, Relationship Building, Cultural Sensitivity, Professional Development, Professionalism, Business Communication, Empathy, Communication, Concision, Verbal Communication Skills, Communication Strategies, Oral Expression
Beginner · Course · 1 - 3 Months

Skills you'll gain: Timelines, Product Demonstration, Product Promotion, Marketing Materials, Presentations, Sales Presentations, Marketing Collateral, Sales Presentation, Marketing Design, Project Design, Project Schedules, Value Propositions, Entrepreneurship, Graphic Design, Data Sharing
Intermediate · Guided Project · Less Than 2 Hours

Emory University
Skills you'll gain: Finance, Corporate Finance, Business Valuation, General Finance, Return On Investment, Financial Planning, Financial Acumen, Financial Management, Working Capital, Capital Budgeting, Financial Analysis, Cash Flows, Financial Services, Wealth Management, Investment Management, Investments, Risk Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Organizational Strategy, Strategic Thinking, Strategic Leadership, Strategic Planning, Business Strategy, Business Planning, Corporate Strategy, Strategic Decision-Making, Plan Execution, Business Leadership, Operations, Sales Management, Initiative and Leadership, Financial Forecasting, Sales, Organizational Change, Sales Strategy, Business Operations, Operational Analysis, Operational Efficiency
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Outbound Calls, Operational Efficiency, AI Workflows, Agentic Workflows, Generative AI Agents, Workflow Management, Customer Service, AI Integrations, Automation, Prompt Engineering, Systems Integration
Beginner · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Customer Relationship Building, Customer Relationship Management, Brand Loyalty, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Customer Data Management, B2B Sales, Target Market, Operating Cost, Analytics, Strategic Decision-Making
Beginner · Course · 1 - 4 Weeks

S.P. Jain Institute of Management and Research
Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Marketing, Strategic Marketing, Business Strategy, Plan Execution, Product Lining, Portfolio Management, Competitive Analysis, Business-To-Consumer, Business Valuation, B2B Sales
Beginner · Course · 1 - 4 Weeks