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Conflict Resolution Courses

Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.


Popular Conflict Resolution Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Conflict Resolution Skills

    Skills you'll gain: Negotiation, Conflict Management, Mediation, De-escalation Techniques, Interpersonal Communications, Emotional Intelligence, Communication Strategies, Problem Solving, Cooperation, Leadership, Verbal Communication Skills, Strategic Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.1K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Conflict Management

    Skills you'll gain: Conflict Management, Negotiation, Mediation, Intercultural Competence, Cultural Diversity, De-escalation Techniques, Active Listening, Communication Strategies, Interpersonal Communications, Emotional Intelligence, Cultural Sensitivity, Case Studies, Problem Solving, Stakeholder Management, Cooperation, Teamwork, Verbal Communication Skills, Strategic Communication, Leadership, Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    2.5K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    E

    ESSEC Business School

    Negotiation, Mediation and Conflict Resolution

    Skills you'll gain: Mediation, Negotiation, Communication Strategies, Conflict Management, Active Listening, Cultural Sensitivity, Intercultural Competence, Cultural Diversity, Verbal Communication Skills, Communication, Diplomacy, Relationship Building, Labor Relations, Interpersonal Communications, Strategic Partnership, Case Studies, Non-Verbal Communication, Leadership, Analysis, Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.6K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Conflict Resolution & Mediation: Managing Workplace Harmony

    Skills you'll gain: Mediation, Conflict Management, Teamwork, Team Building, Emotional Intelligence, Professionalism, Collaboration, Negotiation, Trustworthiness, De-escalation Techniques, Root Cause Analysis, Empathy, Communication, Communication Strategies, Employee Engagement, Active Listening, Adaptability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Emory University

    Conflict Transformation

    Skills you'll gain: Conflict Management, Mediation, Empathy, Collaboration, Communication Strategies, Self-Awareness, Active Listening, Adaptability, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    455 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Intercultural Communication and Conflict Resolution

    Skills you'll gain: Intercultural Competence, Cultural Diversity, Communication Strategies, Cultural Sensitivity, Interpersonal Communications, Conflict Management, Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    634 reviews

    Mixed · Course · 1 - 3 Months

What brings you to Coursera today?

  • Status: Free Trial
    Free Trial
    E

    ESSEC Business School

    Mediation and Conflict Resolution

    Skills you'll gain: Mediation, Conflict Management, Negotiation, Diplomacy, Labor Relations, Case Studies, Interactive Learning, Communication, Active Listening, International Relations

    4.7
    Rating, 4.7 out of 5 stars
    ·
    801 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Resolving and Transforming Conflict

    Skills you'll gain: Conflict Management, Negotiation, Expectation Management, Collaboration, Brainstorming, Follow Through, Problem Solving, Honesty, Emotional Intelligence, Creative Problem-Solving, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Conflict Management For Everyone

    Skills you'll gain: Conflict Management, Negotiation, Emotional Intelligence, De-escalation Techniques, Active Listening, Communication Strategies, Interpersonal Communications, Composure, Tactfulness, Expectation Management, Social Skills, Collaboration, Brainstorming, Verbal Communication Skills, Interviewing Skills, Empathy, Communication, Follow Through, Strategic Planning, Contingency Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    67 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    O

    O.P. Jindal Global University

    Conflict Resolution, Negotiations and Crisis Management

    Skills you'll gain: Crisis Management, Mediation, Negotiation, Conflict Management, Diplomacy, Leadership, Governance, Public Safety and National Security, International Relations, Social Justice, Diversity and Inclusion, Decision Making, Case Studies

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnKartS

    Essential Skills for First-Time Managers

    Skills you'll gain: Conflict Management, Negotiation, Teamwork, Workplace inclusivity, Diversity and Inclusion, Stress Management, Emotional Intelligence, Collaboration, Team Management, Team Leadership, Communication Strategies, Social Skills, Team Motivation, Productivity, Interpersonal Communications, Communication, Ethical Standards And Conduct, Workplace Bullying Intervention, Compliance Management, Strategic Prioritization

    4.8
    Rating, 4.8 out of 5 stars
    ·
    413 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    P

    Packt

    Communicating Through Disagreement

    Skills you'll gain: Interpersonal Communications, Social Skills, Assertiveness, Self-Awareness

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular conflict resolution courses

  • Conflict Resolution Skills: University of California, Irvine
  • Conflict Management: University of California, Irvine
  • Negotiation, Mediation and Conflict Resolution: ESSEC Business School
  • Conflict Resolution & Mediation: Managing Workplace Harmony: Coursera
  • Conflict Transformation: Emory University
  • Intercultural Communication and Conflict Resolution: University of California, Irvine
  • Mediation and Conflict Resolution: ESSEC Business School
  • Resolving and Transforming Conflict : Arizona State University
  • Conflict Management For Everyone: Arizona State University
  • Conflict Resolution, Negotiations and Crisis Management: O.P. Jindal Global University

Frequently Asked Questions about Conflict Resolution

Conflict resolution courses cover a variety of topics essential for understanding and managing conflicts in various settings. These include the basics of conflict theory, communication skills, and negotiation techniques. Learners will explore topics such as mediation processes, cultural considerations in conflict resolution, and strategies for managing workplace conflicts. Advanced courses might cover areas like restorative justice, advanced negotiation strategies, and conflict resolution in international settings. Practical exercises and role-playing scenarios help learners apply these concepts to real-world conflicts, enhancing their ability to resolve disputes effectively.‎

Choosing the right conflict resolution course depends on your current skill level and career aspirations. Beginners should look for courses that cover the basics of conflict theory, effective communication, and introductory negotiation techniques. Those with some experience might benefit from intermediate courses focusing on mediation, cultural considerations in conflict resolution, and advanced negotiation strategies. Advanced learners or professionals seeking specialized knowledge might consider courses on restorative justice, conflict resolution in international settings, or preparing for roles in mediation and arbitration. Reviewing course content, instructor expertise, and learner feedback can help ensure the course aligns with your goals.‎

A certificate in conflict resolution can open up various career opportunities in human resources, law, education, and international relations. Common roles include mediator, conflict resolution specialist, HR manager, and negotiation consultant. These positions involve managing and resolving conflicts, facilitating negotiations, developing conflict resolution strategies, and promoting peaceful solutions. With the increasing importance of effective conflict management in various sectors, earning a certificate in conflict resolution can significantly enhance your career prospects and opportunities for advancement in fields such as corporate settings, non-profit organizations, legal services, and government agencies.‎

This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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