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    • Conflict Resolution

    Conflict Resolution Courses Online

    Understand conflict resolution principles for managing disagreements. Learn to apply conflict resolution techniques in various settings.

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    Explore the Conflict Resolution Course Catalog

    • E

      ESSEC Business School

      Negotiation, Mediation and Conflict Resolution

      Skills you'll gain: Mediation, Negotiation, Contract Negotiation, Communication Strategies, Conflict Management, Active Listening, Cultural Sensitivity, Intercultural Competence, Cultural Diversity, Verbal Communication Skills, Communication, Diplomacy, Relationship Building, Labor Relations, Interpersonal Communications, Strategic Partnership, Non-Verbal Communication, Overcoming Objections, Leadership, Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.5K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of California, Irvine

      Conflict Resolution Skills

      Skills you'll gain: Active Listening, Conflict Management, Social Skills, Interpersonal Communications, Mediation, De-escalation Techniques, Verbal Communication Skills, Tactfulness, Communication, Cooperation, Collaboration, Planning

      4.4
      Rating, 4.4 out of 5 stars
      ·
      1.1K reviews

      Mixed · Course · 1 - 3 Months

    • U

      University of California, Irvine

      Conflict Management

      Skills you'll gain: Conflict Management, Active Listening, Intercultural Competence, Cultural Diversity, Social Skills, Interpersonal Communications, Communication Strategies, Mediation, De-escalation Techniques, Verbal Communication Skills, Diversity Awareness, Tactfulness, Cultural Sensitivity, Communication, Stakeholder Management, Teamwork, Cooperation, Collaboration, Leadership, Organizational Effectiveness

      4.5
      Rating, 4.5 out of 5 stars
      ·
      2.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      E

      Emory University

      Conflict Transformation

      Skills you'll gain: Conflict Management, Mediation, Empathy, Emotional Intelligence, Collaboration, Self-Awareness, Active Listening, Adaptability, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      441 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      Y

      Yale University

      Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator

      Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Leadership, Communication, Persuasive Communication, Influencing, Relationship Building, Game Theory, Strategic Decision-Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.1K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      Y

      Yale University

      Managing Emotions in Times of Uncertainty & Stress

      Skills you'll gain: Student Support and Services, Emotional Intelligence, Working With Children, School Counseling, Personal Development, Stress Management, Classroom Management, Cultural Responsiveness, Empathy, Self-Awareness, Resilience, Relationship Building

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.8K reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of California, Irvine

      Intercultural Communication and Conflict Resolution

      Skills you'll gain: Intercultural Competence, Cultural Diversity, Communication Strategies, Diversity Awareness, Cultural Sensitivity, Interpersonal Communications, Conflict Management, Communication

      4.5
      Rating, 4.5 out of 5 stars
      ·
      596 reviews

      Mixed · Course · 1 - 3 Months

    • A

      Arizona State University

      Conflict Management For Everyone

      Skills you'll gain: Conflict Management, Negotiation, Emotional Intelligence, De-escalation Techniques, Active Listening, Communication Strategies, Interpersonal Communications, Composure, Tactfulness, Expectation Management, Social Skills, Collaboration, Brainstorming, Verbal Communication Skills, Interviewing Skills, Empathy, Follow Through, Communication, Strategic Planning, Contingency Planning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      47 reviews

      Beginner · Specialization · 3 - 6 Months

    • E

      ESSEC Business School

      Mediation and Conflict Resolution

      Skills you'll gain: Mediation, Conflict Management, Negotiation, Diplomacy, Labor Relations, Leadership, Stakeholder Engagement, Communication, Active Listening, International Relations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      698 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Instructor Network

      Active Listening: Enhancing Communication Skills

      Skills you'll gain: Active Listening, Non-Verbal Communication, Cultural Diversity, Conflict Management, Emotional Intelligence, Empathy, Interpersonal Communications, Leadership, Rapport Building, Collaboration, Communication, Self-Awareness, Adaptability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      448 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of California, Irvine

      Types of Conflict

      Skills you'll gain: Conflict Management, Mediation, Teamwork, Leadership, Interpersonal Communications, Communication Strategies, Employee Engagement, Problem Solving, Decision Making

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.2K reviews

      Mixed · Course · 1 - 3 Months

    • I

      IBM

      Solving Problems with Creative and Critical Thinking

      Skills you'll gain: Problem Solving, Critical Thinking and Problem Solving, Creative Problem-Solving, Creative Thinking, Root Cause Analysis, Professional Development, Critical Thinking, Analysis, Personal Development, Decision Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      531 reviews

      Beginner · Course · 1 - 4 Weeks

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    1234…58

    In summary, here are 10 of our most popular conflict resolution courses

    • Negotiation, Mediation and Conflict Resolution: ESSEC Business School
    • Conflict Resolution Skills: University of California, Irvine
    • Conflict Management: University of California, Irvine
    • Conflict Transformation: Emory University
    • Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator: Yale University
    • Managing Emotions in Times of Uncertainty & Stress: Yale University
    • Intercultural Communication and Conflict Resolution: University of California, Irvine
    • Conflict Management For Everyone: Arizona State University
    • Mediation and Conflict Resolution: ESSEC Business School
    • Active Listening: Enhancing Communication Skills: Coursera Instructor Network

    Frequently Asked Questions about Conflict Resolution

    Conflict resolution courses cover a variety of topics essential for understanding and managing conflicts in various settings. These include the basics of conflict theory, communication skills, and negotiation techniques. Learners will explore topics such as mediation processes, cultural considerations in conflict resolution, and strategies for managing workplace conflicts. Advanced courses might cover areas like restorative justice, advanced negotiation strategies, and conflict resolution in international settings. Practical exercises and role-playing scenarios help learners apply these concepts to real-world conflicts, enhancing their ability to resolve disputes effectively.‎

    Choosing the right conflict resolution course depends on your current skill level and career aspirations. Beginners should look for courses that cover the basics of conflict theory, effective communication, and introductory negotiation techniques. Those with some experience might benefit from intermediate courses focusing on mediation, cultural considerations in conflict resolution, and advanced negotiation strategies. Advanced learners or professionals seeking specialized knowledge might consider courses on restorative justice, conflict resolution in international settings, or preparing for roles in mediation and arbitration. Reviewing course content, instructor expertise, and learner feedback can help ensure the course aligns with your goals.‎

    A certificate in conflict resolution can open up various career opportunities in human resources, law, education, and international relations. Common roles include mediator, conflict resolution specialist, HR manager, and negotiation consultant. These positions involve managing and resolving conflicts, facilitating negotiations, developing conflict resolution strategies, and promoting peaceful solutions. With the increasing importance of effective conflict management in various sectors, earning a certificate in conflict resolution can significantly enhance your career prospects and opportunities for advancement in fields such as corporate settings, non-profit organizations, legal services, and government agencies.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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