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Results for "service improvement"


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    Alex Genadinik

    Improve Your Sleep, Fall Asleep Faster, And Be More Rested

    Skills you'll gain: Stress Management, Self-Awareness, Mental Health, Working With Children, Child Health, Nutrition and Diet, Physiology

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
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    EDUCBA

    ITIL V4 Certification Preparation

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Technical Services, Enterprise Architecture, Continuous Improvement Process, Service Design, Managed Services, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, IT Infrastructure

    4.7
    Rating, 4.7 out of 5 stars
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    396 reviews

    Beginner · Specialization · 3 - 6 Months

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    Coursera

    A Clinician's Guide: Soft Skills for Better Patient Outcomes

    Skills you'll gain: Patient Communication, Constructive Feedback, Resilience, Emotional Intelligence, Compassion, Empathy & Emotional Intelligence, Patient Education And Counseling, Patient-centered Care, Empathy, Employee Engagement, Telehealth, Interpersonal Communications, Self-Awareness, Active Listening, Communication, Data Analysis, Cultural Sensitivity, Quality Improvement, Leadership and Management, Continuous Improvement Process

    Beginner · Specialization · 3 - 6 Months

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    Coursera

    Evaluate and Document Patient Outcome Improvements

    Skills you'll gain: Patient Communication, Patient-centered Care, Interpersonal Communications, Patient Evaluation, Health Informatics, Business Reporting, Patient Advocacy, Health Assessment, Patient Safety, Data Storytelling, Data Analysis Software, Communication, Data Analysis, Microsoft Excel, Continuous Quality Improvement (CQI), Quality Improvement

    Beginner · Course · 1 - 4 Weeks

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    University at Buffalo

    Improving Leadership & Governance in Nonprofit Organizations

    Skills you'll gain: Peer Review, Governance, Consulting, Performance Measurement, Meeting Facilitation, Leadership and Management, Organizational Strategy, Report Writing, Organizational Effectiveness, Leadership, Performance Analysis, Management Consulting, Discussion Facilitation, Organizational Change, Philanthropy, Case Studies, Change Management, Resource Management, Strategic Leadership, Leadership Development

    4.4
    Rating, 4.4 out of 5 stars
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    279 reviews

    Beginner · Specialization · 3 - 6 Months

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    Packt

    Service Integration and Management (SIAM) Foundation

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Systems Integration, Control Objectives for Information and Related Technology (COBIT), Supplier Relationship Management, Strategic Sourcing, Risk Management Framework, Governance, Process Management, Process Improvement and Optimization, Risk Management, Continuous Improvement Process, Organizational Change, Performance Measurement, Lean Methodologies

    Beginner · Course · 1 - 3 Months

What brings you to Coursera today?

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    Edureka

    Mastering Generative AI for Customer Service Excellence

    Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management

    Beginner · Specialization · 1 - 3 Months

  • Next level skills. New Year savings.

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    SkillUp

    Business Process Modeling, Analysis, and Improvement

    Skills you'll gain: Process Mapping, Business Process Modeling, Process Analysis, Business Process Improvement, Process Design, Business Process Management, Process Improvement, Lean Methodologies, Systems Thinking, Lean Six Sigma, Change Management, Quality Improvement, Process Flow Diagrams, Six Sigma Methodology, Stakeholder Analysis, Agile Methodology, Matrix Management, Dataflow, Prioritization, Generative AI

    Beginner · Course · 1 - 3 Months

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    Coursera

    Compassion: Enhance Patient Outcomes

    Skills you'll gain: Compassion, Mindfulness, Resilience, Program Evaluation, Stress Management, Patient-centered Care, Training Programs, Emotional Intelligence, Empathy, Self-Awareness, Patient Communication, Professional Development, Active Listening, Data Analysis, Analytical Skills, Qualitative Research, Surveys

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Nursing Leadership Essentials: Quality Improvement & Safety

    Skills you'll gain: Nursing Management, Patient Safety, Continuous Quality Improvement (CQI), Nursing Practices, Nursing, Health Informatics, Leadership, Collaboration, Accountability, Safety Standards, Real Time Data

    Intermediate · Course · 1 - 4 Weeks

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    University at Buffalo

    Data-Driven Process Improvement

    Skills you'll gain: Process Mapping, Data Collection, Process Improvement, Business Process, Process Analysis, Data-Driven Decision-Making, Performance Measurement, Data Validation, Business Process Modeling, Business Analytics, Operational Performance Management, Gap Analysis, Organizational Strategy, Key Performance Indicators (KPIs), Internet Of Things, Data Integrity

    4.7
    Rating, 4.7 out of 5 stars
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    248 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Imperial College London

    Quality Improvement in Healthcare

    Skills you'll gain: Continuous Quality Improvement (CQI), Run Chart, Qualitative Research, Public Health, Healthcare Project Management, Patient Safety, Health Policy, Public Health and Disease Prevention, Health Systems, Community Health, Social Determinants Of Health, Clinical Leadership, Patient-centered Care, Health Administration, Data Quality, Health Care, Health Informatics, Quantitative Research, Geographic Information Systems, Data Collection

    4.8
    Rating, 4.8 out of 5 stars
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    137 reviews

    Beginner · Specialization · 1 - 3 Months

What brings you to Coursera today?

1234…305

In summary, here are 10 of our most popular service improvement courses

  • Improve Your Sleep, Fall Asleep Faster, And Be More Rested: Alex Genadinik
  • ITIL V4 Certification Preparation: EDUCBA
  • A Clinician's Guide: Soft Skills for Better Patient Outcomes: Coursera
  • Evaluate and Document Patient Outcome Improvements: Coursera
  • Improving Leadership & Governance in Nonprofit Organizations: University at Buffalo
  • Service Integration and Management (SIAM) Foundation: Packt
  • Mastering Generative AI for Customer Service Excellence: Edureka
  • Business Process Modeling, Analysis, and Improvement: SkillUp
  • Compassion: Enhance Patient Outcomes: Coursera
  • Nursing Leadership Essentials: Quality Improvement & Safety: Coursera

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