
Skills you'll gain: AI Personalization, Generative AI, Personalized Service, Responsible AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, AI Integrations, LLM Application, Data Ethics
★ 4.9 (8) · Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Sales Strategy, Sales, Customer Analysis, AI Personalization, Marketing Analytics, Product Assortment, Regression Analysis, Cross Selling, Personalized Service, Revenue Forecasting, Data Analysis, Predictive Analytics, Revenue Management, Predictive Modeling, Business Modeling, Statistical Analysis, Business Metrics, Model Evaluation, Applied Machine Learning, Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Customer experience improvement, Product Assortment, Social Media, Social Media Management, Social Media Content, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce, Customer Service, Marketing, Digital Marketing
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: MLOps (Machine Learning Operations), Model Evaluation, Model Training, Model Optimization, Configuration Management, Image Analysis, Debugging, Data Presentation, Experimentation, Computer Vision, Data Visualization, Deep Learning, Algorithms, Performance Tuning, Tensorflow, Failure Mode And Effects Analysis, Root Cause Analysis, Cost Management, Machine Learning, Performance Analysis
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Private Equity, Loans, Lending and Underwriting, Investment Management, Equities, Case Studies, Performance Measurement, Investments, Portfolio Management, Financial Market, Capital Markets, Performance Analysis, Performance Metric, Mergers & Acquisitions, Financial Analysis, Asset Management, Business Strategies, Benchmarking, Risk Management
★ 5 (15) · Mixed · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Presentation, Sales Presentations, Closing (Sales), Negotiation, Data Visualization, Selling Techniques, Presentations, B2B Sales, Influencing, Persuasive Communication, Storytelling, Behavioral Economics, Overcoming Objections, Value Propositions, Rapport Building
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Copywriting, Advertising, Advertising Campaigns, Online Advertising, Writing and Editing, Promotional Materials, Design, Visual Design, Visual Storytelling, Media Strategy, Marketing Collateral, Storytelling, Ideation, Graphic Design, Strategic Communication, Design and Product, Design Elements And Principles, Social Media, Design Thinking, Business Communication
Beginner · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Advertising, Google Ads, Paid media, Advertising Campaigns, Pay Per Click Advertising, Performance marketing, Content Optimization, Product Promotion, Marketing, Selling Techniques, Conversion Funnel Analysis, Digital Marketing
Mixed · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Compensation Strategy, Compensation and Benefits, Compensation Management, Recruitment, Closing (Sales), Full Cycle Recruitment, Negotiation, Talent Recruitment, Interviewing Skills, Presentations, Constructive Feedback, Overcoming Objections, Verbal Communication Skills, Professional Networking, Employee Onboarding, Relationship Building, Communication
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Customer Service, Customer experience improvement, Customer Engagement, Customer Analysis, Customer Retention, Facebook, Customer Insights, Goal Setting, Google Sheets, Marketing, Purchasing, Communication, Business
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Negotiation, Overcoming Objections, Stakeholder Management, Customer Relationship Management, Rapport Building, Stakeholder Analysis, Customer Relationship Management (CRM) Software, Stakeholder Engagement, Closing (Sales), Customer Relationship Building, Customer Retention, Sales Process, Influencing, Customer experience strategy (CX), Sales, Communication, Sales Strategy, Customer experience improvement, Performance Metric, Persuasive Communication
Intermediate · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Customer Retention, Sales Strategy, Upselling, Client Services, General Sales Practices, Customer Acquisition Management, Revenue Management, Telecommuting, Growth Strategies, Promotional Strategies, Entrepreneurship, Search Engine Optimization, Subcontracting, Copywriting, Branding
Mixed · Course · 1 - 3 Months