
Khalifa University
Skills you'll gain: AI Personalization, Sales Enablement, Customer Analysis, Customer Data Management, Personalized Service, Personalized Campaigns, LLM Application, AI Enablement, Customer experience improvement, AI Product Strategy, Customer experience strategy (CX), Customer Insights, Customer Engagement, Large Language Modeling, Predictive Modeling, Fraud detection, Self Service Technologies, Data Integration, Revenue Management, Network Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Financial Statements, Financial Statement Analysis, Case Studies, Financial Analysis, Cash Flows, Balance Sheet, Data Storytelling, Benchmarking, Financial Data, Income Statement, Business Metrics, Communication, Performance Measurement, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Relationship Building, Customer Relationship Management, Consultative Approaches, Market Analysis, Market Opportunities, Customer experience improvement, Organizational Structure, Market Data, Business Relationship Management, Business Modeling, Organizational Effectiveness, Business Solutions, Business Technologies, Active Listening, Technology Solutions, Technology Strategies
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Marketing Strategies, Data-Driven Marketing, Digital Brand Strategy, Digital Marketing, Digital Marketing Campaigns, Strategic Marketing, Marketing Planning, Marketing Analytics, Sales Strategy, Consumer Behaviour, Brand Awareness, Brand Management, Drive Engagement, Branding, Performance Measurement, A/B Testing, Community Development
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Marketing, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Drive Engagement, Customer experience improvement, Customer Complaint Resolution, Customer experience strategy (CX), Personalized Service, Service Recovery, Active Listening, Conflict Management
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Diagram Design, Product Improvement, Journey Mapping, Product Planning, Customer Analysis, Decision Intelligence, User Feedback, Customer experience improvement, Continuous Improvement Process, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Strategic Sourcing, Procurement, Supplier Performance Management, Keyword Research, Prospecting and Qualification, Lead Generation, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gemini, Google Gemini, Generative AI, Predictive Modeling, Google Cloud Platform, Big Data, Artificial Intelligence and Machine Learning (AI/ML), SQL, Query Languages, Python Programming, Customer Relationship Management (CRM) Software, Customer Relationship Management, Data Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Revenue Recognition, Generally Accepted Accounting Principles (GAAP), Technical Accounting, Financial Reporting, Mergers & Acquisitions, Contract Accounting, Financial Accounting, Intercompany Accounting, Consolidation, Equities, Income Tax, Accounting, Cost Accounting, Financial Statements
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Canva (Software), Workflow Management, Marketing Design, Marketing Materials, Marketing Collateral, Creative Design, Design, Digital Design, Graphic Design, Design Elements And Principles
Intermediate · Guided Project · Less Than 2 Hours

LearnQuest
Skills you'll gain: Persuasive Communication, Enterprise Sales, Global Marketing, Drive Engagement, Value Propositions, Proposal Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Inventory Management, Inventory Management System, Inventory Control, Accounting Software, Sales Tax, Inventory and Warehousing, Ledgers (Accounting), Small Business Accounting, Business Reporting, Inventory Control Systems, Accounting Systems, Financial Reporting, Management Reporting, General Ledger, Inventory Accounting, Credit/Debit Card Processing, Accounting Records, Account Management, Cloud-Based Integration, Financial Accounting
Intermediate · Course · 1 - 4 Weeks