• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Strategy Cx

Results for "customer experience strategy (cx)"


  • C

    Chegg Skills

    Digital Marketing Campaign Budgeting and Bidding

    Skills you'll gain: Marketing Budgets, Performance marketing, Campaign Planning, Paid media, Digital Advertising, Bidding, Campaign Management, Advertising Campaigns, Online Advertising, Digital Marketing Campaigns, Advertising, Digital Marketing, Budget Management, Marketing, Cost Management, Marketing Communications, Marketing Strategy and Techniques, Strategic Planning, Resource Allocation, Target Audience

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • I

    IBM

    Exploratory Data Analysis for Machine Learning

    Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Statistical Methods, Data Preprocessing, Statistical Inference, Statistical Hypothesis Testing, Data Processing, Applied Machine Learning, Data Access, Statistics, Statistical Analysis, Data Analysis, Data Cleansing, Data Manipulation, Data Science, Data Wrangling, Machine Learning, Probability & Statistics, Data Import/Export, Data Transformation

    4.6 stars, 2.6K reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.6 (2.6K) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Minnesota

    Information​ ​Systems

    Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Analysis, Business Systems, Cyber Attacks, Cloud Computing, Cyber Security Strategy, Cloud Services, IT Management, Change Management, Business Software, Organizational Change, Technology Strategies, Information Technology, Project Management, Critical Thinking

    4.8 stars, 2.2K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (2.2K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • D
    A

    Multiple educators

    DeepLearning.AI Data Engineering

    Skills you'll gain: Data Store, Apache Airflow, Data Modeling, Data Pipelines, Data Storage, Data Storage Technologies, Data Architecture, Requirements Analysis, Data Processing, Data Warehousing, Query Languages, Data Preprocessing, Apache Hadoop, Requirements Elicitation, Vector Databases, Extract, Transform, Load, Data Lakes, Data Integration, Infrastructure as Code (IaC), Data Management

    4.7 stars, 624 reviews, Intermediate, Professional Certificate, 3 - 6 Months

    ★ 4.7 (624) · Intermediate · Professional Certificate · 3 - 6 Months

    Category: Job skills
    Job skills
    Status: Free trial
    Free trial
  • S

    STARWEAVER

    Rapport Mastery: Building Trust Quickly and Authentically

    Skills you'll gain: Active Listening, Rapport Building, Sales Training, Trustworthiness, Selling Techniques, Consultative Selling, Personal Attributes, Composure, Sales Development, Sales, Consultative Approaches, General Sales Practices, Verbal Communication Skills, Customer Relationship Building, Communication, Relationship Building, Communication Strategies, Customer Engagement, Empathy, Service Recovery

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • M

    Meta

    Marketing Analytics Foundation

    Skills you'll gain: Data Collection, Marketing, Data-Driven Marketing, Marketing Analytics, Digital Marketing Tools, Google Analytics, Online Advertising, Meta Ads Manager, Digital Marketing, Data Capture, Application Programming Interface (API), Law, Regulation, and Compliance, Web Analytics, Information Privacy, Data Integration, Analytics, Data Analysis, Advertising

    4.8 stars, 2.4K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (2.4K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Operations Management: Organization and Analysis

    Skills you'll gain: Operations Management, Organizational Strategy, Operations, Manufacturing Operations, Operational Analysis, Business Operations, Inventory Control, Supply Chain, Operations Research, Process Analysis, Inventory and Warehousing, Operational Efficiency, Decision Making, Strategic Decision-Making, Business Strategies, Process Management, Cost Benefit Analysis, Demand Planning, Service Level, Performance Analysis

    4.7 stars, 1.3K reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.7 (1.3K) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • A

    Arizona State University

    Business English

    Skills you'll gain: Meeting Facilitation, Sales Presentations, Brainstorming, Product Planning, Purchasing, Business Writing, English Language, Business Communication, Ideation, Business Planning, Negotiation, Selling Techniques, Management Reporting, Campaign Planning, Marketing Communications, Marketing Planning, Active Listening, Advertising, Business Correspondence, Marketing

    4.7 stars, 2.5K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.7 (2.5K) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • P

    Pearson

    Consumer Choice

    Skills you'll gain: Revenue Management, Cost Accounting, Consumer Behaviour, Economics, Operating Cost, Business Economics, Supply And Demand, Profit and Loss (P&L) Management, Production Process, Operational Efficiency, Resource Allocation

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • M

    Microsoft

    Crafting User-First Product Experiences in the AI Era

    Skills you'll gain: Competitive Analysis, Market Research, User Story, Competitive Intelligence, User Interface and User Experience (UI/UX) Design, Usability, Persona Development, Microsoft Copilot, Product Development, Market Analysis, UI/UX Strategy, New Product Development, Product Management, Product Lifecycle Management, Design Thinking, Product Roadmaps, Data Ethics, Law, Regulation, and Compliance, Responsible AI, Data Governance

    4.5 stars, 413 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.5 (413) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • J

    John Wiley & Sons

    Strategic HR: Trends, Technology & Talent Alignment

    Skills you'll gain: Human Resources, Human Resource Strategy, Human Resources Management and Planning, Workforce Development, Human Resource Management, Human Resources Information System (HRIS), Workforce Planning, Human Resources Software, Talent Management, Recruitment, Talent Acquisition, Workforce Management, Recruitment Strategies, People Analytics, Talent Sourcing, Employee Training, Employee Retention, People Development, Employee Engagement, Resource Management

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • S

    Sage Publications

    Timeless Management

    Skills you'll gain: Product Marketing, Sales Strategy, Organizational Leadership, Leadership Studies, Business Transformation, Brainstorming, Change Management, Leadership, Problem Solving, Leadership Development, Organizational Change, Business Leadership, Organizational Development, Sales Management, Ideation, Innovation, Marketing Strategies, Business Management, Creative Thinking, Salesforce

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Category: Preview
    Preview
1…104105106…834

In summary, here are 10 of our most popular customer experience strategy (cx) courses

  • Digital Marketing Campaign Budgeting and Bidding: Chegg Skills
  • Exploratory Data Analysis for Machine Learning: IBM
  • Information​ ​Systems: University of Minnesota
  • DeepLearning.AI Data Engineering: DeepLearning.AI
  • Rapport Mastery: Building Trust Quickly and Authentically: STARWEAVER
  • Marketing Analytics Foundation: Meta
  • Operations Management: Organization and Analysis: University of Illinois Urbana-Champaign
  • Business English: Arizona State University
  • Consumer Choice: Pearson
  • Crafting User-First Product Experiences in the AI Era: Microsoft

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok