• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • P

    Packt

    Mastering Project Management with ClickUp for Work & Life

    Skills you'll gain: Project Performance, Performance Metric, Project Scoping, Performance Measurement, Workflow Management, Planning, Slack (Software), Organizational Skills, Project Management, Project Planning, Performance Reporting, Productivity, Project Management Software, Performance Analysis, Process Design, Scope Management, Goal Setting, Team Collaboration, Communication, Data Integration

    Intermediate · Course · 3 - 6 Months

    Category: New
    New
  • P

    Packt

    Co-Management, Updates, Reporting & Troubleshooting

    Skills you'll gain: Software Configuration Management, Patch Management, System Monitoring, Data Maintenance, Microsoft Intune (Mobile Device Management Software), System Configuration, Configuration Management, Package and Software Management, System Support, SQL Server Reporting Services, Systems Administration, Network Troubleshooting, Disaster Recovery, Problem Management, Server Administration, Continuous Monitoring, Application Deployment

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • T

    The Hong Kong University of Science and Technology

    Software Engineering: Software Design and Project Management

    Skills you'll gain: Software Design Patterns, Software Architecture, Software Development Life Cycle, Software Quality Assurance, Software Quality (SQA/SQC), Software Design, Software Engineering, Quality Assurance, Systems Analysis, Object Oriented Design, Systems Design, Project Management, Project Planning, Systems Architecture, Unified Modeling Language, Diagram Design

    4.6 stars, 220 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.6 (220) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • J

    Johns Hopkins University

    Quality and Safety in Ambulatory Healthcare Management

    Skills you'll gain: Patient Safety, Continuous Quality Improvement (CQI), Performance Improvement, Health Systems, Safety Assurance, Health Care Procedure and Regulation, Healthcare Industry Knowledge, Healthcare Project Management, Risk Management, Project Management, Risk Analysis, Strategic Leadership

    4.7 stars, 37 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (37) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • W

    Workday

    Workday Financial Management for Business Users

    Skills you'll gain: People Analytics, Accounts Payable and Receivable, Accounts Payable, Workday (Software), Accounts Receivable, Accounting Software, Ledgers (Accounting), Accounting and Finance Software, Financial Data, Dashboard, General Ledger, Accounting, Data Import/Export, Workflow Management, Management Reporting, Workforce Planning, Business Reporting, Business Process, Finance, Data Entry

    4.6 stars, 7 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (7) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • O

    O.P. Jindal Global University

    Conflict Resolution, Negotiations and Crisis Management

    Skills you'll gain: Crisis Management, Negotiation, Mediation, Conflict Management, Diplomacy, Leadership Studies, Leadership, Emergency Response, International Relations, Social Justice, Political Sciences, Governance, Diversity and Inclusion, Diversity Awareness, Needs Assessment

    4.9 stars, 10 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (10) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • A

    Arizona State University

    Professional Skills: Conflict Management and Negotiation

    Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Trustworthiness, Mediation, Collaboration, Follow Through, Interpersonal Communications, Leadership, Empathy, Composure, Cooperation, Emotional Intelligence, Behavior Management, Creative Problem-Solving, Communication Strategies, Problem Solving, Personal Integrity, Communication, Honesty

    4.4 stars, 6 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.4 (6) · Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    EDUCBA

    Project Time Management: Scheduling Mastery

    Skills you'll gain: Project Schedules, Scheduling, Resource Allocation, Resource Utilization, Estimation, Project Controls, Project Estimation, Resource Planning, Process Flow Diagrams, Timelines, Resource Management, Project Planning, Planning, Time Management, Project Management, Project Performance, Dependency Analysis, Network Performance Management, Application Performance Management

    Mixed · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    EDUCBA

    Boost Productivity with Time Management

    Skills you'll gain: Time Management, Productivity, Prioritization, Action Oriented, Resource Utilization, Meeting Facilitation, Planning, Resource Allocation, Organizational Skills, Goal-Oriented, Strategic Prioritization, Operational Efficiency, Goal Setting, Resource Management, Leadership and Management, Human Resources Management and Planning, Communication, Communication Strategies, Verbal Communication Skills, Environment

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • H

    Harvard Business Review

    Boost Your Leadership Impact

    Skills you'll gain: Presentations, Conflict Management, Delegation Skills, Employee Coaching, Editing, Influencing, Constructive Feedback, Emotional Intelligence, Trustworthiness, Oral Expression, Writing and Editing, Team Performance Management, Team Leadership, Empathy & Emotional Intelligence, Writing, Verbal Communication Skills, Professional Networking, Persuasive Communication, Overcoming Objections, Communication Strategies

    4.8 stars, 25 reviews, Intermediate, Specialization, 1 - 3 Months

    ★ 4.8 (25) · Intermediate · Specialization · 1 - 3 Months

    Status: Trending right now
    Trending right now
    Status: Free trial
    Free trial
  • E

    EDUCBA

    Advanced Risk Management and Strategy

    Skills you'll gain: Portfolio Management, Credit Risk, Risk Modeling, Portfolio Risk, Financial Management, Risk Analysis, Financial Market, Strategic Thinking, Risk Management Framework, Analysis, Risk Management, Financial Analysis, Strategic Decision-Making, Financial Regulation, Complex Problem Solving, Problem Solving, Time Management, Design

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • N

    National Academy of Sports Medicine

    Nutrition and Weight Management for Fitness Professionals

    Skills you'll gain: Nutrition and Diet, Nutrition Counseling, Nutrition Education, Preventative Care, Public Health and Disease Prevention, Patient Education And Counseling, Nutritional Assessment, Health And Wellness Coaching, Exercise Science, Meal Planning And Preparation, Physiology, Communication, Ethical Standards And Conduct

    4.6 stars, 61 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (61) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
1…106107108…834

In summary, here are 10 of our most popular customer relationship management courses

  • Mastering Project Management with ClickUp for Work & Life: Packt
  • Co-Management, Updates, Reporting & Troubleshooting: Packt
  • Software Engineering: Software Design and Project Management: The Hong Kong University of Science and Technology
  • Quality and Safety in Ambulatory Healthcare Management: Johns Hopkins University
  • Workday Financial Management for Business Users: Workday
  • Conflict Resolution, Negotiations and Crisis Management: O.P. Jindal Global University
  • Professional Skills: Conflict Management and Negotiation: Arizona State University
  • Project Time Management: Scheduling Mastery: EDUCBA
  • Boost Productivity with Time Management: EDUCBA
  • Boost Your Leadership Impact: Harvard Business Review

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok