Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado Boulder
Skills you'll gain: Capital Budgeting, Project Risk Management, Risk Analysis, Risk Mitigation, Risk Management, Financial Analysis, Project Finance, Business Valuation, Depreciation, Cash Flows, Financial Modeling, Spreadsheet Software, Microsoft Excel, Corporate Tax
Build toward a degree
Intermediate · Course · 1 - 3 Months

Rice University
Skills you'll gain: Data Processing, Data Manipulation, Data Structures, Scripting, Data Import/Export, Data Analysis, Python Programming, Data Storage
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Construction Engineering, Building Codes, Structural Engineering, Structural Analysis, Engineering Analysis, Construction, Engineering Calculations, Simulation and Simulation Software, Finite Element Methods, Civil Engineering, Construction Management, Mathematical Software, Engineering Practices, Environmental Monitoring, Safety Standards, Architecture and Construction, Failure Analysis, Environmental Engineering, Engineering Design Process, Engineering, Scientific, and Technical Instruments
Advanced · Specialization · 3 - 6 Months
Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Self Service Technologies, Artificial Intelligence, Technical Support and Services, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

National Taiwan University
Skills you'll gain: AutoCAD, Engineering Drawings, Computer-Aided Design, Drafting and Engineering Design, Architectural Drawing, Technical Drawing, Blueprint Reading, Visualization (Computer Graphics), Graphical Tools, Engineering Design Process
Mixed · Course · 1 - 3 Months

Skills you'll gain: Stress Management, Goal Setting, Nutrition and Diet, Professional Development, Personal Development, Mindfulness, Organizational Skills, English Language, Planning, Technical Communication, Product Knowledge, Productivity, Language Learning, Customer Service, Language Competency, Self-Awareness, Retail Sales, Health And Wellness Coaching, Calendar Management, Vocabulary
Intermediate · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Computer Security, OSI Models, Systems Administration, Virtualization, Operating System Administration, Network Security, Information Technology, Information Systems Security, Enterprise Security, General Networking, Cybersecurity, Computer Networking, Virtual Machines, Enterprise Architecture
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Electric Power Systems, Electrical Power, Energy and Utilities, Basic Electrical Systems, Systems Of Measurement, Sustainable Technologies, Case Studies, Reliability, Market Dynamics, Emerging Technologies, Scalability, Systems Integration, Capacity Management
Beginner · Course · 1 - 3 Months

Infosec
Skills you'll gain: Incident Response, Computer Security Incident Management, Endpoint Detection and Response, Cyber Operations, Cybersecurity, Cyber Threat Hunting, Intrusion Detection and Prevention, Security Management, Disaster Recovery
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Energy and Utilities, Workforce Development, Sustainable Development, Sustainable Technologies, Electric Power Systems, Environment and Resource Management, Environmental Science, Innovation, Emerging Technologies, Market Dynamics, Climate Change Mitigation, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Visualization (Computer Graphics), 3D Assets, Design Software, Software Installation, Functional Design, Technical Design, User Interface (UI), Data Import/Export
Intermediate · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Injury Prevention, Child Development, Childhood Education and Development, Working With Children, Business Planning, Accident Prevention, Teaching, Family Support, Emotional Intelligence, Emergency Response, Parent Communication, Cultural Diversity, Diversity Awareness, Nutrition and Diet, Safety Training, Business, Small Business Accounting, Tax Management, Policy Development, Creativity
Beginner · Specialization · 3 - 6 Months