Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Command-Line Interface, Linux Commands, Linux, Unix Commands, File Management, Linux Administration, File Systems

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: Application Lifecycle Management, CI/CD, Continuous Integration, Microsoft Power Platform, Continuous Delivery, Continuous Deployment, Software Development Life Cycle, Enterprise Application Management, Change Control, Application Deployment, Azure DevOps, Release Management, Microsoft Azure, Configuration Management, Multi-Tenant Cloud Environments, Command-Line Interface, Version Control, Data Import/Export, YAML, Data Science

Skills you'll gain: Ideation, Target Audience, Creative Problem-Solving, Conceptual Design, Creative Thinking, Brainstorming, Creativity, Communication, Design Thinking, Innovation, Visual Design, Storyboarding, Project Design, Entrepreneurship, Value Propositions, Generative AI, Prototyping, Problem Solving, Adobe Creative Cloud, Market Opportunities

Skills you'll gain: Feature Engineering, Data Import/Export, Matplotlib, Exploratory Data Analysis, Data Science, Regression Analysis, Financial Data, Data Analysis, Business Analytics, Data Cleansing, Data Literacy, Pandas (Python Package), Machine Learning Algorithms, Statistical Visualization, Financial Analysis, Predictive Modeling, Applied Machine Learning, Statistical Modeling, Statistical Analysis, Predictive Analytics

Skills you'll gain: Statistical Process Controls, Lean Methodologies, Six Sigma Methodology, Risk Analysis, Quality Improvement, Process Improvement, Continuous Improvement Process, Process Capability, Business Process, Project Risk Management, Project Management, Root Cause Analysis, Product Design, Team Leadership

Skills you'll gain: Active Listening, Empathy, Compassion, Diversity and Inclusion, Team Building, Emotional Intelligence, Leadership and Management, Leadership, Self-Awareness, Collaboration, Employee Engagement, Adaptability, Workforce Management

Skills you'll gain: Surveys, Data Collection, Research Design, Data Quality, Data Analysis, Data Validation, Sampling (Statistics), Big Data, Statistical Methods

Skills you'll gain: Customer Analysis, Customer Demand Planning, Marketing Analytics, Forecasting, Marketing Effectiveness, Predictive Modeling, Revenue Forecasting, Time Series Analysis and Forecasting, Microsoft Excel, Marketing, Regression Analysis, Customer Acquisition Management, Customer Retention

Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Healthcare Industry Knowledge, Ethical Standards And Conduct, Health Assessment, Clinical Assessment, Health Informatics, Verification And Validation, Health Technology, Scenario Testing

Skills you'll gain: Generative AI, Marketing Analytics, Data Ethics, Brand Strategy, Content Creation, Content Marketing, Brand Marketing, Responsible AI, Brand Management, Prompt Engineering, Analytics, AI Personalization, Data Analysis