
Skills you'll gain: Inside Sales, Web Presence, Digital Brand Strategy, Selling Techniques, Sales, Rapport Building, Driving engagement, Branding, Relationship Building, Meeting Facilitation, Non-Verbal Communication, Virtual Environment, Customer Engagement, Verbal Communication Skills, Drive Engagement, Global Marketing, Executive Presence, Stakeholder Engagement, Trustworthiness
Beginner · Course · 1 - 4 Weeks

STARWEAVER
Skills you'll gain: Revenue Management, Vendor Management, Capital Expenditure, Hospitality Services, Financial Statement Analysis, Advanced Analytics, Hospitality, Hospitality Management, Cost Control, Budget Management, Vendor Relationship Management, Hospitality and Food Services, Cost Management, Financial Statements, Hotel And Restaurant Management, Performance Measurement, Budgeting, Financial Forecasting, Finance, Leadership
★ 4.9 (32) · Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Rapport Building, Selling Techniques, Customer Engagement, Trustworthiness, Consultative Selling, Greeting Customers, Relationship Building, Oral Expression, Customer Relationship Building, Verbal Communication Skills, Client Support, Relationship Management, Sales Support, Business Communication
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Intercultural Competence, Cultural Diversity, Cultural Responsiveness, Communication Strategies, Diversity Awareness, Cultural Sensitivity, Communication Planning, Culture, Interpersonal Communications, Conflict Management, Communication, Business Communication
★ 4.5 (685) · Mixed · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Inquiries, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Communication Strategies, Interpersonal Communications, Active Listening, Conflict Management, Crisis Management, Crisis Intervention
★ 4.9 (8) · Mixed · Course · 1 - 3 Months

Università Bocconi
Skills you'll gain: Conflict Management, Team Motivation, Intercultural Competence, Professional Networking, Organizational Leadership, Cultural Diversity, Cultural Responsiveness, Cultural Sensitivity, Leadership and Management, Cross-Functional Team Leadership, Communication, Leadership, Team Leadership, Behavior Management, Leadership Development, Communication Strategies, Drive Engagement, Relationship Building, Team Management, Ethical Standards And Conduct
★ 4.8 (3.5K) · Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Stakeholder Engagement, B2B Sales, Stakeholder Management, Stakeholder Communications, Persuasive Communication, Rapport Building, Composure, Relationship Management, Business Relationship Management, Emotional Intelligence, Empathy & Emotional Intelligence, Stakeholder Analysis, Sales, Drive Engagement, Relationship Building, Writing, Communication, Business Writing, Communication Strategies, Active Listening
Intermediate · Course · 3 - 6 Months

CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Selling Techniques, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Social Media, Communication, Time Management
★ 4.7 (94) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Verbal Communication Skills, Communication, Interpersonal Communications, Professional Networking, Cultural Sensitivity, Intercultural Competence, Social Skills, Business Communication, Cultural Diversity, Non-Verbal Communication, Diversity Awareness, Professionalism, Rapport Building, Follow Through, Relationship Building, Professional Development, Digital Communications, Executive Presence
★ 5 (33) · Mixed · Course · 1 - 3 Months
Skills you'll gain: Relationship Management, Trustworthiness, Customer Relationship Building, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Organizational Development, Upselling, Active Listening
★ 4.5 (265) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Compliance Training, Food Safety and Sanitation, Regulation and Legal Compliance, Food Services, Food and Beverage, Legal Risk, Cleanliness, Hospitality and Food Services, Restaurant Management, Restaurant Operation, Training Programs, Compliance Management, Regulatory Compliance, Employee Training, Safety Audits, Occupational Safety And Health, Health And Safety Standards, Sanitation, Risk Analysis, Risk Management
★ 4.6 (31) · Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Rapport Building, Relationship Building, Team Collaboration, Empathy, Team Building, Professionalism, Workplace inclusivity, Interpersonal Communications, Professional Development, Business Communication, Prioritization, Emotional Intelligence, Communication Strategies, Employee Coaching, Trustworthiness, Leadership Development
★ 4.6 (16) · Beginner · Course · 1 - 4 Weeks