Results for "guest relations"
Dubai College of Tourism
Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Hotels and Accommodations, Revenue Management, Greeting Customers, Hospitality Services, Office Procedures, Hospitality, Hotel And Restaurant Management, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Office Administration, Interpersonal Communications, Communication Strategies, Property Management Systems, Operational Efficiency
IESE Business School
Skills you'll gain: Persuasive Communication, Corporate Communications, Crisis Management, Media Relations, Public Speaking, Strategic Communication, Media and Communications, Communication Strategies, Storytelling, Verbal Communication Skills, Influencing, Communication, Media Strategy, Communication Planning, Oral Expression, Public Relations, Digital Media Strategy, Digital Marketing, Leadership, Stakeholder Communications
Dubai College of Tourism
Skills you'll gain: Intercultural Competence, Active Listening, Cultural Sensitivity, Cultural Responsiveness, Cultural Diversity, Workplace inclusivity, Diversity Awareness, Diversity and Inclusion, Empathy, Culture, Communication Strategies, Hospitality, People Development, Guest Relations, Communication, Conflict Management, Digital Communications
O.P. Jindal Global University
Skills you'll gain: Surveys, Diplomacy, Intelligence Collection and Analysis, Survey Creation, Environmental Laws, Environment, Qualitative Research, Political Sciences, Statistical Hypothesis Testing, Environmental Issue, Economic Development, International Relations, Cybersecurity, Socioeconomics, Governance, Climate Change Adaptation, Social Studies, Ancient History, Security Strategy, Public Safety and National Security
Skills you'll gain: Employee Relations, Employee Performance Management, Performance Management, Employee Surveys, Enterprise Risk Management (ERM), Occupational Safety And Health, Labor Relations, Disciplinary Procedures, Labor Compliance, Labor Law, Human Resource Policies, Accident Prevention, Human Resource Management, Environment Health And Safety, Law, Regulation, and Compliance, Risk Management, Compliance Management, Human Resources, Workforce Management, Employee Engagement
Starweaver
Skills you'll gain: Customer experience improvement, Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Social Media Analytics, Hospitality Services, Capital Expenditure, Organizational Change, Content Creation, Hospitality Management, Financial Forecasting, Finance, Operations Management, Search Engine Optimization, Prototyping, Strategic Planning, Capital Budgeting, Key Performance Indicators (KPIs)
What brings you to Coursera today?
Starweaver
Skills you'll gain: Revenue Management, Hospitality Services, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Budget Management, Hospitality, Cost Management, Financial Statements, Hotel And Restaurant Management, Hospitality and Food Services, Capital Budgeting, Budgeting, Guest Relations, Hotel Operations, Financial Forecasting, Financial Management, Financial Planning
Dubai College of Tourism
Skills you'll gain: Service Recovery, Service Design, Journey Mapping, Customer experience improvement, Tactfulness, Experience Design, Guest Relations, Professional Development, Verbal Communication Skills, Hospitality Services, Team Performance Management, Communication, Communication Strategies, Customer Service, Hospitality, Service Management, Initiative and Leadership, Team Leadership, Leadership, Operations
O.P. Jindal Global University
Skills you'll gain: Social Studies, Political Sciences, International Relations, Diversity Awareness, Social Justice, Public Policies, Culture, Economics, Policy, and Social Studies, Sociology, Financial Policy, Social Sciences, Cultural Diversity, International Finance, Intercultural Competence, Diplomacy, Immigration Law, Economics, World History, Policy Analysis, Strategic Partnership
Skills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Hospitality and Food Services, Guest Relations, Innovation, Hotel And Restaurant Management, Hotels and Accommodations, Service Improvement, Service Management, Customer experience strategy (CX), Hotel Operations, Customer Service, Restaurant Operation, Personalized Service, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, Sustainable Business, AI Personalization
University of Colorado Boulder
Skills you'll gain: Press Releases, Strategic Communication, Public Relations, Media Relations, Communication Planning, Crisis Management, Marketing and Public Relations, Media and Communications, Corporate Communications, Corporate Sustainability, Social Media, Ethical Standards And Conduct, Target Audience, Journalism, Writing, Branding, Strategic Decision-Making, Driving engagement, Brand Strategy, Storytelling
Starweaver
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Change Management, Social Media Analytics, Organizational Change, Hospitality Management, Content Creation, Hospitality Services, Design Thinking, Social Media Marketing, Brand Marketing, Service Management, Digital Marketing, Content Marketing, Social Media Management, Search Engine Optimization, Design, Prototyping, Leadership
In summary, here are 10 of our most popular guest relations courses
- Hotel Front Office Operations:Â Dubai College of Tourism
- Communicating with Presence:Â IESE Business School
- Cross-Cultural Communication in the Hospitality Sector:Â Dubai College of Tourism
- M.A. in International Relations, Security, and Strategy:Â O.P. Jindal Global University
- Employee Relations, Safety, and Compliance:Â HRCI
- Strategic Leadership in Hospitality:Â Starweaver
- Essentials of Hospitality Management:Â Starweaver
- Advanced Guest Experience and Service Leadership in Dubai:Â Dubai College of Tourism
- American Politics, Foreign Policy, and US-India Ties:Â O.P. Jindal Global University
- Introduction to Hospitality Management in the 21st Century:Â Starweaver
