Results for "guest relations"
Dubai College of Tourism
Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Hotels and Accommodations, Revenue Management, Greeting Customers, Hospitality Services, Office Procedures, Hospitality, Hotel And Restaurant Management, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Office Administration, Interpersonal Communications, Communication Strategies, Property Management Systems, Operational Efficiency
STARWEAVER
Skills you'll gain: Customer experience improvement, Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Social Media Analytics, Hospitality Services, Capital Expenditure, Organizational Change, Content Creation, Hospitality Management, Financial Forecasting, Finance, Operations Management, Search Engine Optimization, Prototyping, Strategic Planning, Capital Budgeting, Key Performance Indicators (KPIs)
Dubai College of Tourism
Skills you'll gain: Intercultural Competence, Active Listening, Cultural Sensitivity, Cultural Responsiveness, Cultural Diversity, Workplace inclusivity, Diversity Awareness, Diversity and Inclusion, Empathy, Culture, Communication Strategies, Hospitality, People Development, Guest Relations, Communication, Conflict Management, Digital Communications
IESE Business School
Skills you'll gain: Persuasive Communication, Corporate Communications, Crisis Management, Media Relations, Public Speaking, Strategic Communication, Media and Communications, Communication Strategies, Storytelling, Verbal Communication Skills, Influencing, Communication, Media Strategy, Communication Planning, Oral Expression, Public Relations, Digital Media Strategy, Digital Marketing, Leadership, Stakeholder Communications
Pearson
Skills you'll gain: Employee Relations, Employee Engagement, Disciplinary Procedures, Human Resources Management and Planning, Trustworthiness, Business Ethics, Decision Making, Professionalism, Ethical Standards And Conduct, Drive Engagement, Human Resource Strategy, Human Resources, Staff Management, Behavior Management, Personal Integrity, Strategic Leadership
What brings you to Coursera today?
STARWEAVER
Skills you'll gain: Revenue Management, Hospitality Services, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Budget Management, Hospitality, Cost Management, Financial Statements, Hotel And Restaurant Management, Hospitality and Food Services, Capital Budgeting, Budgeting, Guest Relations, Hotel Operations, Financial Forecasting, Financial Management, Financial Planning
Skills you'll gain: Interviewing Skills, Media and Communications, Composure, Oral Expression, Electronic Media, Professionalism, Verbal Communication Skills, Constructive Feedback, Public Speaking, Communication, Communication Strategies, Concision, Rapport Building, Goal Setting
O.P. Jindal Global University
Skills you'll gain: Surveys, Diplomacy, Environmental Laws, Political Sciences, Intelligence Collection and Analysis, Statistical Hypothesis Testing, Mediation, Qualitative Research, Environmental Policy, Environment, Mitigation, Economic Development, International Relations, Cybersecurity, Case Studies, Sustainable Development, Governance, Social Studies, Climate Change Programs, Public Safety and National Security
Skills you'll gain: Job Analysis, Employee Relations, Compensation and Benefits, Compensation Management, Compensation Strategy, Talent Recruitment, Employee Training, Workforce Planning, Human Resources Management and Planning, Labor Relations, Benefits Administration, Human Resources, Human Resource Strategy, Performance Appraisal, Accident Prevention, Recruitment, Talent Acquisition, Job Evaluation, Employee Engagement, Human Resource Management
ESSEC Business School
Skills you'll gain: Mediation, Negotiation, Communication Strategies, Conflict Management, Verbal Communication Skills, Active Listening, Price Negotiation, Cultural Sensitivity, Oral Expression, Intercultural Competence, Cultural Diversity, Cultural Responsiveness, Interpersonal Communications, Diplomacy, Relationship Building, Labor Relations, Strategic Partnership, Case Studies, Communication, Planning
Sage Publications
Skills you'll gain: Compensation Management, Human Resources, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Compensation Analysis, Human Capital, Diversity Awareness, Human Resources Management and Planning, Labor Relations, Labor Compliance, Employee Relations, International Relations, Human Resource Policies, Business Management, Human Resource Strategy, Cultural Diversity, Staff Management, Management Training And Development, Labor Law, Resource Management
Dubai College of Tourism
Skills you'll gain: Service Recovery, Service Design, Journey Mapping, Customer experience improvement, Tactfulness, Experience Design, Guest Relations, Professional Development, Verbal Communication Skills, Hospitality Services, Team Performance Management, Communication, Communication Strategies, Customer Service, Hospitality, Service Management, Initiative and Leadership, Team Leadership, Leadership, Operations
What brings you to Coursera today?
In summary, here are 10 of our most popular guest relations courses
- Hotel Front Office Operations:Â Dubai College of Tourism
- Strategic Leadership in Hospitality:Â STARWEAVER
- Cross-Cultural Communication in the Hospitality Sector:Â Dubai College of Tourism
- Communicating with Presence:Â IESE Business School
- Ethics in the Workplace:Â Pearson
- Essentials of Hospitality Management:Â STARWEAVER
- Media Training -Radio How to Speak Effectively on the Radio:Â Packt
- M.A. in International Relations, Security, and Strategy:Â O.P. Jindal Global University
- Principles of Human Resource Management:Â Pearson
- Negotiation, Mediation and Conflict Resolution:Â ESSEC Business School
