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  • Telephone Skills

Results for "telephone skills"


  • Status: Free Trial
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    J

    Johns Hopkins University

    Johns Hopkins Medical Office Manager

    Skills you'll gain: Medical Billing and Coding, Denial Management, Patient Registration, Care Management, Medical Privacy, Revenue Cycle Management, Practice Management, Organizational Change, Change Management, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Performance Review, Data Management, ICD Coding (ICD-9/ICD-10), Medical Terminology, Claims Processing, Medical Billing, Patient Safety, Continuous Quality Improvement (CQI), Medical Management, Data Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    433 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of Michigan

    Negociações de sucesso: estratégias e habilidades essenciais (em Português)

    Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Arbitration, Price Negotiation, Intercultural Competence, Planning, Conflict Management, Communication, Influencing, Cultural Sensitivity, Contract Management, Ethical Standards And Conduct, Decision Making

    4.9
    Rating, 4.9 out of 5 stars
    ·
    1.6K reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Microsoft Power Platform Solutions Architect's Handbook

    Skills you'll gain: Power Platform Architecture & Technical Design, Business Workflow Analysis, Process Analysis, Microsoft Power Platform, Process Mapping, Application Lifecycle Management, Microsoft Copilot, Business Continuity Planning, Solution Architecture, Data Loss Prevention, Business Process Improvement, Functional Requirement, Disaster Recovery, Enterprise Architecture, Digital Transformation, Data Modeling, Planning, Business Process, Risk Mitigation, Stakeholder Management

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Chris Croft Training

    Problem Solving, Decision Making, and Creativity

    Skills you'll gain: Problem Solving, Critical Thinking and Problem Solving, Complex Problem Solving, Decision Making, Creative Problem-Solving, Root Cause Analysis, Cognitive flexibility, Brainstorming, Ideation, Strategic Decision-Making, Creative Thinking, Decisiveness, Risk Management, Decision Intelligence, Creativity, Data-Driven Decision-Making, Risk Analysis, Innovation, Decision Tree Learning, Tree Maps

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnKartS

    Reactive Angular: RxJS, Signals & Deployment

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Influential Leadership

    Skills you'll gain: Conflict Management, Influencing, Accountability, Cross-Functional Collaboration, Emotional Intelligence, Leadership, Leadership Development, Negotiation, Storytelling, Professional Development, Persuasive Communication, Follow Through, Constructive Feedback, Growth Mindedness, Stakeholder Communications, Trustworthiness, Communication, People Development, Performance Management, Performance Review

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Creative Content Creation Toolkit

    Skills you'll gain: Canva (Software), Social Media Content, Social Media Campaigns, Content Creation, Visual Design, Social Media Marketing, Generative AI, Video Production, Content Marketing, Graphic Design, Video Editing, ChatGPT, Marketing Design, AI Workflows, Prompt Engineering, Content Strategy, Animations, Storytelling, Branding, Responsible AI

    4.4
    Rating, 4.4 out of 5 stars
    ·
    413 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of Florida

    Personality Types at Work

    Skills you'll gain: Emotional Intelligence, Professional Development, Performance Review, Team Building, Employee Performance Management, Personal Development, Teamwork, Self-Awareness, Performance Appraisal, People Development, Team Management, People Management, Interpersonal Communications, Interviewing Skills, Psychological Evaluations, Writing, Leadership

    4.5
    Rating, 4.5 out of 5 stars
    ·
    805 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    T

    The Expert Academy

    Ethical Influence: Build Trust And Sell With Integrity

    Skills you'll gain: Selling Techniques, Active Listening, Trustworthiness, Emotional Intelligence, Sales Strategy, Empathy & Emotional Intelligence, Empathy, Business Ethics, Influencing, Sales, Customer Relationship Building, Customer Retention, Relationship Management, Customer experience strategy (CX), Customer experience improvement, Ethical Standards And Conduct, Rapport Building, Honesty, Personal Integrity, Self-Awareness

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    Nanyang Technological University, Singapore

    Motivating Today's Learners: What Parents and Teachers Need to Know

    Skills you'll gain: Motivational Skills, Growth Mindedness, Student Engagement, Learning Strategies, Self-Motivation, Learning Theory, Empowerment, Resilience, Interactive Learning, Driving engagement, Needs Assessment, Learning Styles, Emotional Intelligence, Behavioral Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    361 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Sage Publications

    Competitive Advantage and Market Positioning Strategies

    Skills you'll gain: Strategic Marketing, Product Strategy, Marketing, Business Strategy, Go To Market Strategy, Marketing Strategy and Techniques, Value Propositions, Design Thinking, Customer Analysis, Market Dynamics, Brand Strategy, Target Market, Strategic Thinking, Product Development, Product Lining, Branding, New Product Development, Consumer Behaviour, Competitive Analysis, Market Trend

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Cloud Computing Foundations

    Skills you'll gain: Technical Communication, Cloud Infrastructure, Cloud Deployment, Cloud Technologies, Cloud Services, Cloud Hosting, CI/CD, Cloud Computing, Azure DevOps Pipelines, Agile Software Development, DevOps, Technical Documentation, Infrastructure As A Service (IaaS), Cloud Platforms, Continuous Delivery, Technical Writing, Infrastructure as Code (IaC), Agile Methodology, Serverless Computing, GitHub

    4.9
    Rating, 4.9 out of 5 stars
    ·
    1K reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular telephone skills courses

  • Johns Hopkins Medical Office Manager: Johns Hopkins University
  • Negociações de sucesso: estratégias e habilidades essenciais (em Português): University of Michigan
  • Microsoft Power Platform Solutions Architect's Handbook: Packt
  • Problem Solving, Decision Making, and Creativity: Chris Croft Training
  • Reactive Angular: RxJS, Signals & Deployment: LearnKartS
  • Influential Leadership: Microsoft
  • Creative Content Creation Toolkit: Coursera
  • Personality Types at Work: University of Florida
  • Ethical Influence: Build Trust And Sell With Integrity: The Expert Academy
  • Motivating Today's Learners: What Parents and Teachers Need to Know: Nanyang Technological University, Singapore

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