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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • S

    SkillUp

    Get Started with Presentation Applications: PowerPoint

    Skills you'll gain: Productivity Software, Presentations, Microsoft PowerPoint, Microsoft Office, Collaborative Software, Google Docs, Microsoft 365, Multimedia, Editing, File Management

    4.7 stars, 177 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (177) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Applying Data Analytics in Marketing

    Skills you'll gain: Marketing Analytics, Data-Driven Marketing, AI Personalization, Advanced Analytics, Customer Retention, Analytics, Predictive Modeling, Marketing Strategies, Social Media Analytics, Marketing, Data Analysis, Social Network Analysis, Customer Analysis, Data Analysis Software, Data Ethics, Customer Insights, Marketing Strategy and Techniques, Digital Marketing, Machine Learning, Generative AI

    4.5 stars, 204 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.5 (204) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • J

    Johns Hopkins University

    Drug Development and Pharmacoepidemiology

    Skills you'll gain: Medication Therapy Management, Drug Development, Clinical Trials, Pharmaceuticals, Pharmacotherapy, Pharmacology, Medical Prescription, Patient Education And Counseling, Clinical Pharmacy, Clinical Research, Patient Education and Support, Pre-Clinical Development, Patient Safety, Statistical Analysis, Value-Based Care, Epidemiology, Utilization Management, Program Evaluation, Public Health, Data Analysis

    4.7 stars, 161 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.7 (161) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • P

    Packt

    CompTIA A+ Core 1 (220-1201)

    Skills you'll gain: Computer Hardware, Cloud Deployment, Hardware Troubleshooting, Networking Hardware, Desktop Support, Cloud Computing, Virtualization and Virtual Machines, Cloud Services, General Networking, Network Troubleshooting, TCP/IP, Virtualization, Network Protocols, Dynamic Host Configuration Protocol (DHCP), Peripheral Devices, Technical Support, System Configuration, Wireless Networks, Data Storage

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Create Informative Presentations with Google Slides

    Skills you'll gain: Google Workspace, Spreadsheet Software, Technical Communication

    4.7 stars, 620 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.7 (620) · Beginner · Guided Project · Less Than 2 Hours

  • L

    L&T EduTech

    BIM Fundamentals for Engineers

    Skills you'll gain: Autodesk Revit, Building Information Modeling, Autodesk, Collaborative Software, Drafting and Engineering Design, Computer-Aided Design, Engineering Documentation, Engineering Drawings, Building Design, Architectural Design, 3D Modeling, Civil Engineering, Structural Engineering, Technical Standard, HVAC, Electrical Systems, Plumbing, User Interface (UI)

    4.5 stars, 129 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.5 (129) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    GenAI for Marketing and Customer Insights

    Skills you'll gain: Prompt Engineering, Customer Analysis, Customer Insights, Personalized Campaigns, AI Personalization, Keyword Research, Big Data, Performance marketing, Data Visualization, Risking, Marketing Analytics, Customer experience improvement, AI Product Strategy, Generative AI, Collaborative Software, Email Marketing, Marketing Automation, Social Media Marketing, Campaign Management, Predictive Analytics

    4.6 stars, 225 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.6 (225) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    The Microsoft 365 Ecosystem

    Skills you'll gain: Microsoft 365, Microsoft Office, Collaborative Software, Cloud Services, Microsoft Power Automate/Flow, Microsoft Teams, Productivity Software, Microsoft Power Platform, Cloud-Based Integration, Endpoint Security, Cloud Computing, Cloud Storage, Security Software, Microsoft Windows, Data Security, Microsoft Outlook, Data Loss Prevention, Business Technologies, Microsoft Excel, Microsoft PowerPoint

    4.7 stars, 152 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (152) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Minnesota

    Recommender Systems: Evaluation and Metrics

    Skills you'll gain: Model Evaluation, Decision Support Systems, Business Metrics, Test Data, Performance Metric, Performance Testing, Data Collection, Performance Measurement, Benchmarking, A/B Testing, Predictive Analytics, Product Assortment

    4.4 stars, 236 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.4 (236) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    SkillUp

    Get Started with Spreadsheet Applications: Excel

    Skills you'll gain: Productivity Software, Collaborative Software, Microsoft Office, Spreadsheet Software, Google Sheets, Data Visualization, Excel Formulas, Data Entry, File Management, Microsoft Excel, Editing, Data Management

    4.6 stars, 211 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (211) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • É

    École Polytechnique Fédérale de Lausanne

    Municipal Solid Waste Management in Developing Countries

    Skills you'll gain: Environmental Engineering, Environmental Resource Management, Pollution Prevention, Sustainable Development, Sustainable Systems, Sustainable Technologies, Environment and Resource Management, Environmental Issue, Governance, Environmental Regulations, Environmental Policy, Community Development, Cost Management, Case Studies

    4.8 stars, 3.6K reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (3.6K) · Intermediate · Course · 1 - 3 Months

    Category: Free
    Free
  • K

    Kennesaw State University

    Cybersecurity Risk Management Frameworks

    Skills you'll gain: Risk Management, Cyber Governance, Cost Benefit Analysis, Security Management, Risk Management Framework, Vulnerability Management, Cyber Attacks, Cybersecurity, Threat Management, Cyber Risk, Risk Analysis, Enterprise Risk Management (ERM), Business Risk Management, Risk Mitigation, Vulnerability Assessments, ISO/IEC 27001, Threat Detection, Threat Modeling, Cyber Security Strategy, Security Awareness

    4.7 stars, 212 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (212) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
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In summary, here are 10 of our most popular technical support courses

  • Get Started with Presentation Applications: PowerPoint: SkillUp
  • Applying Data Analytics in Marketing: University of Illinois Urbana-Champaign
  • Drug Development and Pharmacoepidemiology: Johns Hopkins University
  • CompTIA A+ Core 1 (220-1201): Packt
  • Create Informative Presentations with Google Slides: Coursera
  • BIM Fundamentals for Engineers: L&T EduTech
  • GenAI for Marketing and Customer Insights: Coursera
  • The Microsoft 365 Ecosystem: Microsoft
  • Recommender Systems: Evaluation and Metrics: University of Minnesota
  • Get Started with Spreadsheet Applications: Excel: SkillUp

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