Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Productivity Software, Presentations, Microsoft PowerPoint, Microsoft Office, Collaborative Software, Google Docs, Microsoft 365, Multimedia, Editing, File Management
★ 4.7 (177) · Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing Analytics, Data-Driven Marketing, AI Personalization, Advanced Analytics, Customer Retention, Analytics, Predictive Modeling, Marketing Strategies, Social Media Analytics, Marketing, Data Analysis, Social Network Analysis, Customer Analysis, Data Analysis Software, Data Ethics, Customer Insights, Marketing Strategy and Techniques, Digital Marketing, Machine Learning, Generative AI
★ 4.5 (204) · Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Medication Therapy Management, Drug Development, Clinical Trials, Pharmaceuticals, Pharmacotherapy, Pharmacology, Medical Prescription, Patient Education And Counseling, Clinical Pharmacy, Clinical Research, Patient Education and Support, Pre-Clinical Development, Patient Safety, Statistical Analysis, Value-Based Care, Epidemiology, Utilization Management, Program Evaluation, Public Health, Data Analysis
★ 4.7 (161) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Computer Hardware, Cloud Deployment, Hardware Troubleshooting, Networking Hardware, Desktop Support, Cloud Computing, Virtualization and Virtual Machines, Cloud Services, General Networking, Network Troubleshooting, TCP/IP, Virtualization, Network Protocols, Dynamic Host Configuration Protocol (DHCP), Peripheral Devices, Technical Support, System Configuration, Wireless Networks, Data Storage
Beginner · Course · 1 - 3 Months

Skills you'll gain: Google Workspace, Spreadsheet Software, Technical Communication
★ 4.7 (620) · Beginner · Guided Project · Less Than 2 Hours

L&T EduTech
Skills you'll gain: Autodesk Revit, Building Information Modeling, Autodesk, Collaborative Software, Drafting and Engineering Design, Computer-Aided Design, Engineering Documentation, Engineering Drawings, Building Design, Architectural Design, 3D Modeling, Civil Engineering, Structural Engineering, Technical Standard, HVAC, Electrical Systems, Plumbing, User Interface (UI)
★ 4.5 (129) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Customer Analysis, Customer Insights, Personalized Campaigns, AI Personalization, Keyword Research, Big Data, Performance marketing, Data Visualization, Risking, Marketing Analytics, Customer experience improvement, AI Product Strategy, Generative AI, Collaborative Software, Email Marketing, Marketing Automation, Social Media Marketing, Campaign Management, Predictive Analytics
★ 4.6 (225) · Intermediate · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Microsoft 365, Microsoft Office, Collaborative Software, Cloud Services, Microsoft Power Automate/Flow, Microsoft Teams, Productivity Software, Microsoft Power Platform, Cloud-Based Integration, Endpoint Security, Cloud Computing, Cloud Storage, Security Software, Microsoft Windows, Data Security, Microsoft Outlook, Data Loss Prevention, Business Technologies, Microsoft Excel, Microsoft PowerPoint
★ 4.7 (152) · Beginner · Course · 1 - 4 Weeks
University of Minnesota
Skills you'll gain: Model Evaluation, Decision Support Systems, Business Metrics, Test Data, Performance Metric, Performance Testing, Data Collection, Performance Measurement, Benchmarking, A/B Testing, Predictive Analytics, Product Assortment
★ 4.4 (236) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Productivity Software, Collaborative Software, Microsoft Office, Spreadsheet Software, Google Sheets, Data Visualization, Excel Formulas, Data Entry, File Management, Microsoft Excel, Editing, Data Management
★ 4.6 (211) · Beginner · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Environmental Engineering, Environmental Resource Management, Pollution Prevention, Sustainable Development, Sustainable Systems, Sustainable Technologies, Environment and Resource Management, Environmental Issue, Governance, Environmental Regulations, Environmental Policy, Community Development, Cost Management, Case Studies
★ 4.8 (3.6K) · Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Risk Management, Cyber Governance, Cost Benefit Analysis, Security Management, Risk Management Framework, Vulnerability Management, Cyber Attacks, Cybersecurity, Threat Management, Cyber Risk, Risk Analysis, Enterprise Risk Management (ERM), Business Risk Management, Risk Mitigation, Vulnerability Assessments, ISO/IEC 27001, Threat Detection, Threat Modeling, Cyber Security Strategy, Security Awareness
★ 4.7 (212) · Beginner · Specialization · 3 - 6 Months