Business writing courses can help you learn effective email communication, report writing, proposal development, and crafting persuasive content. You can build skills in audience analysis, clarity in messaging, and editing for conciseness. Many courses introduce tools like Microsoft Word for formatting documents, Google Docs for collaboration, and Grammarly for grammar checks, all of which enhance your ability to produce polished and professional written materials.

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

LearnQuest
Skills you'll gain: Video Editing, Apple software proficiency, Motion Graphics, Knowledge of Apple Software, Post-Production, Video Production, Photo/Video Production and Technology, Animations, Media Production, Data Import/Export, Editing, Content Management, File Management, Color Matching, Timelines, Augmented and Virtual Reality (AR/VR)
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Customer Insights, Customer Analysis, Customer Data Management, Data-Driven Marketing, Customer Relationship Management (CRM) Software, Customer Relationship Management, Marketing Analytics, Customer Engagement, Target Audience, Customer experience improvement, Personalized Campaigns, Data Integration, Email Marketing, Web Analytics, Driving engagement, Data Governance, Digital Analysis, Performance Measurement, Data Storytelling, Data Modeling
Beginner · Course · 1 - 3 Months

Skills you'll gain: Backlogs, Scrum (Software Development), Scaled Agile Framework, Sprint Retrospectives, Agile Methodology, User Story, Sprint Planning, Agile Software Development, Agile Project Management, Agile Product Development, Team Performance Management, Team Management, Team Oriented, Product Requirements, Accountability Frameworks, Accountability, Scalability, Employee Coaching, Project Management, Stakeholder Management
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: AI Personalization, Data Storytelling, Conversion Funnel Analysis, Data Presentation, Power BI, Upselling, Marketing Automation, Dashboard, Dashboard Creation, Personalized Campaigns, Sales Pipelines, Microsoft Copilot, Journey Mapping, Lead Generation, Management Reporting, Business Process Automation, Performance Reporting, Return On Investment, Customer Analysis, Prospecting and Qualification
Beginner · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Data Storytelling, Statistical Process Controls, Data Literacy, Process Mapping, Data Ethics, Data Analysis Software, Data Visualization, Data Presentation, Performance Improvement, Data-Driven Decision-Making, Data Collection, Process Improvement, Process Improvement and Optimization, Data Visualization Software, Business Process, Business Process Improvement, Business Analytics, Analytics, Root Cause Analysis, Lean Methodologies
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Financial Forecasting, Financial Data, Executive Presence, Stakeholder Communications, Data Storytelling, Cash Flow Forecasting, Data Literacy, Management Reporting, Governance Risk Management and Compliance, Financial Modeling, Data Presentation, Data Visualization, Financial Controls, Business Reporting, Financial Analysis, Risk Management, Financial Planning, Business Communication, Stakeholder Management, Communication Strategies
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Talent Pipelining, Prompt Engineering, Talent Acquisition, Team Performance Management, Performance Management, Smart Goals, Google Gemini, Time Management, Performance Appraisal, Interviewing Skills, Responsible AI, Culture Transformation, Workforce Planning, Generative AI, ChatGPT, Employee Onboarding, Recruitment, Employee Engagement, Key Performance Indicators (KPIs), Prompt Engineering Tools
Intermediate · Specialization · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Regression Analysis, Performance Measurement, Sampling (Statistics), Statistical Analysis, Statistical Inference, Risk Management, Analysis, Estimation, Bayesian Statistics, Statistical Methods, Probability & Statistics, Risk Appetite, Statistics, Model Evaluation, Risk Analysis, Systems Of Measurement, Decision Making, Data Management, Leadership and Management, Leadership
Advanced · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Growth Mindedness, Open Mindset, Culture Transformation, Willingness To Learn, Lifelong Learning, Positivity, Overcoming Obstacles, Professional Development, Innovation, Organizational Change, Constructive Feedback, Adaptability, Cognitive flexibility, Resilience, Personal Development, Leadership Development, Self-Awareness, Growth Strategies, Collaboration
Beginner · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Brand Management, Brand Awareness, Branding, Brand Marketing, Brand Strategy, Marketing Psychology, Customer Insights, Data-Driven Marketing, Marketing Management, Digital Brand Strategy, Consumer Behaviour, User Research, Qualitative Research, Customer Engagement, Culture
Beginner · Course · 1 - 4 Weeks

Beginner · Course · 1 - 3 Months