Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement

Skills you'll gain: Microsoft Word, Collaborative Software, Microsoft 365, Excel Macros, Microsoft Office, Document Management, Collaboration, Productivity Software, Microsoft Windows, Productivity, Technical Documentation, Web Content, Writing, Report Writing, Writing and Editing, Web Content Accessibility Guidelines, Editing, Business Writing, Computer Literacy, Business Communication

Skills you'll gain: Prompt Engineering, ChatGPT, AI Enablement, Presentations, Generative AI, AI Personalization, AI Workflows, Multimedia, OpenAI, Artificial Intelligence, Productivity Software, Content Creation, Brainstorming, Proofreading

Skills you'll gain: Podcasting, Electronic Media, Digital Publishing, Live Streaming, Web Content, Verbal Communication Skills

Skills you'll gain: Variance Analysis, Cost Accounting, Operating Cost, Management Accounting, Profit and Loss (P&L) Management, Cost Estimation, Operational Analysis, Financial Statement Analysis, Resource Allocation, Cost Management, Performance Analysis, Decision Making

Skills you'll gain: Risk Analysis, Investment Management, Banking, Financial Trading, Financial Regulation, Capital Markets, Securities (Finance), Bank Regulations, Operational Analysis, Securities Trading, Market Analysis, Credit Risk, Market Dynamics, Market Data, Corporate Finance, Regulatory Compliance, Reconciliation

Skills you'll gain: Excel Macros, Microsoft Excel, Data Transformation, Data Import/Export, File I/O, Data Wrangling, Extensible Markup Language (XML), Data Manipulation, Visual Basic (Programming Language), Data Cleansing, Spreadsheet Software, Automation, Microsoft 365, Microsoft Office, Data Science, Query Languages, File Management, Debugging, Performance Improvement, Computer Programming

Skills you'll gain: Human Capital, Talent Management, Human Resource Strategy, Human Resources Management and Planning, Social Skills, Recruitment Strategies, Team Motivation, Employee Retention, Human Resources, Workforce Development, Team Building, Verbal Communication Skills, Teamwork, Leadership Development, Leadership, Emotional Intelligence, Organizational Strategy, Communication, Recognizing Others, Professional Development

Skills you'll gain: Generative AI, Model Evaluation, Large Language Modeling, Transfer Learning, Performance Tuning, Development Environment, Natural Language Processing, Jupyter

Skills you'll gain: Extract, Transform, Load, Star Schema, Microsoft Power Platform, Data Analysis Expressions (DAX), Data Storytelling, Microsoft Power Automate/Flow, Dashboard, Microsoft Excel, Excel Formulas, Power BI, Data-Driven Decision-Making, Microsoft Copilot, Data Presentation, No-Code Development, Data Transformation, Data Literacy, Data Modeling, Data Visualization, Data Analysis, Business Intelligence

Skills you'll gain: Ingenuity, Growth Mindedness, Lifelong Learning, Problem Solving

Skills you'll gain: Pivot Tables And Charts, Customer Analysis, Probability Distribution, Customer Demand Planning, Marketing Analytics, Forecasting, Consumer Behaviour, Descriptive Statistics, Social Media Marketing, Exploratory Data Analysis, Probability, Statistical Analysis, Marketing Effectiveness, Target Market, Social Media, Model Evaluation, Business Analysis, Time Series Analysis and Forecasting, Microsoft Excel, Marketing