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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Product Management Certification

    Skills you'll gain: New Product Development, Product Management, Product Development, Innovation, Product Lifecycle Management, Product Roadmaps, Usability Testing, Product Planning, Product Strategy, Project Management Life Cycle, Stakeholder Engagement, Stakeholder Management, Competitive Analysis, Product Testing, Project Planning, Business Development, Agile Product Development, Test Planning, Registration, Leadership

    4.6
    Rating, 4.6 out of 5 stars
    ·
    573 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Introduction to Scrum Master Training

    Skills you'll gain: Backlogs, Agile Methodology, Scrum (Software Development), User Story, Sprint Retrospectives, Sprint Planning, Agile Project Management, Team Oriented, Estimation, Cross-Functional Collaboration

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.2K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Marketing Strategy

    Skills you'll gain: Global Marketing, Brand Management, Marketing, Strategic Marketing, Branding, Customer Relationship Management, Marketing Strategy and Techniques, Digital Marketing, Marketing Communications, Marketing Channel, Business Ethics, Market Research, Value Propositions, Consumer Behaviour, Corporate Sustainability, Innovation

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    133 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Michigan

    Social Work Practice: Advocating Social Justice and Change

    Skills you'll gain: Social Work, Community and Social Work, Social Justice, Social Sciences, Advocacy, Cultural Sensitivity, Diversity Awareness, Research, Policty Analysis, Research, and Development, Systems Thinking, Human Development, Ethical Standards And Conduct

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    440 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SAP

    Designing an SAP Solution

    Skills you'll gain: Technical Design, User Feedback, Technical Consulting, Solution Design, Solution Architecture, SAP Applications, Requirements Analysis, Agile Methodology, Business Requirements, Requirements Elicitation, Gap Analysis, Customer Engagement, Presentations, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    99 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Introduction to Networking and Cloud Computing

    Skills you'll gain: Network Security, Cloud Computing, Virtualization, Network Infrastructure, Microsoft Azure, Firewall, Computer Networking, Digital Transformation, Cybersecurity, Virtual Machines, Network Monitoring, Artificial Intelligence and Machine Learning (AI/ML)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    553 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Modernize Infrastructure and Applications with Google Cloud

    Skills you'll gain: Serverless Computing, Digital Transformation, Application Programming Interface (API), Business Transformation, Hybrid Cloud Computing, Cloud Infrastructure, Google Cloud Platform, Containerization, Multi-Cloud, Cloud Computing, Cloud Deployment, Kubernetes, Application Development, Virtual Machines

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.6K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EC-Council

    Ethical Hacking Essentials (EHE)

    Skills you'll gain: Penetration Testing, Threat Management, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Vulnerability Assessments, Network Security, Threat Detection, Vulnerability Scanning, Cybersecurity, Cyber Attacks, Brute-force attacks, Exploitation techniques, Application Security, Human Factors (Security), Web Applications, Mobile Security, Internet Of Things, Authentications, Encryption, Wireless Networks

    4.6
    Rating, 4.6 out of 5 stars
    ·
    605 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Cybersecurity Essentials

    Skills you'll gain: Cybersecurity, Cyber Attacks, Data Security, Computer Security Awareness Training, Authentications, Authorization (Computing), Application Security, Security Controls, Personally Identifiable Information, Security Awareness, Identity and Access Management, Information Privacy, Cryptography, Malware Protection, Hardening, Encryption, Email Security, Vulnerability Assessments, Multi-Factor Authentication, Data Integrity

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.2K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    W

    Workday

    Workday Human Capital Management for Business Users

    Skills you'll gain: Workday (Software), Human Capital, HR Tech, Benefits Enrollment Processes, Human Resources Information System (HRIS), People Analytics, Learning Management Systems, Human Resource Management, Staff Management, Business Reporting, Applicant Tracking Systems, Business Process, Compensation Analysis, Data Entry

    4.8
    Rating, 4.8 out of 5 stars
    ·
    120 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Salesforce Fundamentals

    Skills you'll gain: Salesforce, Data Quality, Data Modeling, Data Integration, Business Process Automation, Email Marketing, Data Security, Data Cleansing, Sales Enablement, Sales Pipelines, Data Management, Business Process, User Accounts, Customer Relationship Management (CRM) Software, Sales Development, Stakeholder Engagement, Customer Engagement, Dashboard, Automation, Cloud Computing

    4.2
    Rating, 4.2 out of 5 stars
    ·
    264 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Developing Front-End Apps with React

    Skills you'll gain: React Redux, React.js, JavaScript Frameworks, Front-End Web Development, Full-Stack Web Development, Web Design and Development, UI Components, Web Applications, Web Development, Javascript, JSON, Event-Driven Programming, Data Access, Application Programming Interface (API), Dataflow

    4.4
    Rating, 4.4 out of 5 stars
    ·
    760 reviews

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer experience

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1…128129130…553

In summary, here are 10 of our most popular customer experience courses

  • Product Management Certification: SkillUp
  • Introduction to Scrum Master Training: LearnQuest
  • Marketing Strategy: Illinois Tech
  • Social Work Practice: Advocating Social Justice and Change: University of Michigan
  • Designing an SAP Solution: SAP
  • Introduction to Networking and Cloud Computing: Microsoft
  • Modernize Infrastructure and Applications with Google Cloud: Google Cloud
  • Ethical Hacking Essentials (EHE): EC-Council
  • Introduction to Cybersecurity Essentials: IBM
  • Workday Human Capital Management for Business Users: Workday

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