Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.
University of California, Irvine
Skills you'll gain: Blockchain, Cryptography, Encryption, Transaction Processing, Authentications, FinTech, Data Security, Emerging Technologies, Data Integrity, Distributed Computing
Beginner · Course · 1 - 4 Weeks

Saïd Business School, University of Oxford
Skills you'll gain: Responsible AI, Data Ethics, Governance, Compliance Management, Data Governance, Enterprise Risk Management (ERM), AI Product Strategy, Risk Management, Business Ethics, Artificial Intelligence, Accountability, Organizational Strategy, Law, Regulation, and Compliance, Artificial Intelligence and Machine Learning (AI/ML), Information Privacy, Generative AI, Information Management, Agentic systems, Generative AI Agents, Business Leadership
Beginner · Course · 1 - 3 Months

Technical University of Munich (TUM)
Skills you'll gain: Commercialization, Transportation Operations, Resource Utilization, Sustainable Development, Medical Science and Research, Environment and Resource Management, Sustainable Technologies, Strategic Planning, Medical Equipment and Technology, Strategic Partnership, Physical Science, Market Opportunities, Science and Research, Laboratory Research, Environmental Science, Research, Engineering, Scientific, and Technical Instruments
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Computer Vision, Image Analysis, Computer Graphics, Visualization (Computer Graphics), Artificial Intelligence, Data Ethics, Generative AI, Deep Learning, Applied Machine Learning, Linear Algebra, Microsoft Excel, Data Transformation, Feature Engineering, Data Manipulation
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Usability, User Experience Design, User Centered Design, Usability Testing, Technical Documentation, Bioinformatics, End User Training and Support, Clinical Informatics, Technical Writing, Product Development, Writing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Git (Version Control System), GitHub, Version Control, CI/CD, Infrastructure as Code (IaC), Microsoft Copilot, Continuous Integration, Devops Tools, Microsoft Azure, DevOps, Docker (Software), Software Development Tools, Application Deployment, ChatGPT, Software Installation, Continuous Deployment, Amazon Web Services, Google Gemini, Collaborative Software
Intermediate · Specialization · 3 - 6 Months

Indian Institute of Science
Skills you'll gain: Engineering Documentation, Biomedical Technology, Biomedical Engineering, Medical Devices, Medical Equipment and Technology, Electronics, Electronics Engineering, Vital Signs, Technical Documentation, Engineering Plans And Specifications, Chemistry, Technical Communication, Semiconductors, ISO 13485 Standard, Materials science, Electronic Systems, Chemical and Biomedical Engineering, Internet Of Things, Analytical Chemistry, Electronic Components
Beginner · Specialization · 3 - 6 Months

Dubai College of Tourism
Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Computer Literacy, Operational Efficiency, Prioritization
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Personal Development, Social Work, Empowerment, Self-Awareness, Positive Behavior Support, Community Development, Resilience, Psychology, Social Sciences, Mindfulness
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Organizational Skills, Student Support and Services, Higher Education, Planning, Prioritization, Self-Awareness, Decision Making, Personal Development, Resourcefulness, Goal Setting, Research
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Technical Support, Identity and Access Management, Technical Support and Services, Service Level, Technical Communication, Problem Management, Issue Tracking
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Active Listening, Responsible AI, Non-Verbal Communication, Business Writing, Concision, Writing, Cultural Sensitivity, Persuasive Communication, Organizational Change, Interpersonal Communications, Emotional Intelligence, Stakeholder Engagement, Google Gemini, Anthropic Claude, Generative AI, Change Management, Communication, Strategic Communication, Marketing Communications, Strategic Marketing
Intermediate · Specialization · 1 - 4 Weeks