• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Journey Mapping

Results for "journey mapping"


  • P

    Packt

    Advanced Kubernetes - Security, and Large-Scale Deployments

    Skills you'll gain: Kubernetes, Google Cloud Platform, Cloud Infrastructure, YAML, Cloud Deployment, Data Persistence, Containerization, Application Deployment, Configuration Management, MongoDB, Infrastructure Security, Network Security, Application Security, Scalability, Authentications

    5 stars, 10 reviews, Intermediate, Course, 1 - 3 Months

    ★ 5 (10) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Human Resource Management: Analyze & Apply

    Skills you'll gain: Human Capital, Human Resources Management and Planning, Human Resources, Talent Management, Workforce Planning, Talent Acquisition, Human Resource Strategy, Employee Performance Management, Performance Appraisal, Talent Recruitment, Labor Relations, Human Relations Movement, Workforce Development, Performance Management, Compensation and Benefits, Succession Planning, Diversity Programs, Labor Law, Diversity and Inclusion, Occupational Safety And Health

    4.6 stars, 34 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.6 (34) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of California, Davis

    Digital Innovation: How to Build Digital Processes

    Skills you'll gain: Innovation, Digital Transformation, Digital Communications, digital literacy, Digital Analysis, Process Development, Data Storage, Media and Communications, Fundraising and Crowdsourcing, Social Impact, Artificial Intelligence, AI literacy, Information Privacy, Machine Learning

    4.5 stars, 11 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (11) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    Skillshare

    ChatGPT for Creatives: AI for SEO, Marketing & Workflow

    Skills you'll gain: Prompt Engineering, ChatGPT, AI Personalization, AI Workflows, AI literacy, AI Integrations, Blogs, LLM Application, Content Creation, Large Language Modeling, Writing and Editing, Social Media Content, Search Engine Optimization

    4.3 stars, 15 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.3 (15) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Packt

    Microsoft 365 Fundamentals (MS-900)

    Skills you'll gain: Identity and Access Management, Cloud Services, Microsoft Azure, Microsoft Teams, Collaborative Software, IT Security Architecture, Security Controls, Endpoint Security, Cloud Solutions, Microsoft Intune (Mobile Device Management Software), Zero Trust Network Access, Microsoft Office, User Provisioning, Cloud Computing, Cloud Deployment, Azure Active Directory, Role-Based Access Control (RBAC), Data Loss Prevention, Information Privacy

    3.6 stars, 8 reviews, Beginner, Course, 3 - 6 Months

    ★ 3.6 (8) · Beginner · Course · 3 - 6 Months

  • G

    Google Cloud

    Agentic Strategy: Discover, Design, and Prototype

    Skills you'll gain: Agentic Workflows, Journey Mapping, Google Gemini, AI Product Strategy, AI Workflows, Generative AI Agents, Agentic systems, Gemini, User Flows, Value Engineering, No-Code Development, Prioritization, Strategic Prioritization, Business Priorities, Prototyping, Retail Sales, Retail Store Operations

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
  • P

    Packt

    ASP.NET Core MVC Fundamentals & CRUD Operations

    Skills you'll gain: ASP.NET, Model View Controller, .NET Framework, Object-Relational Mapping, Database Management, Data Access, Full-Stack Web Development, Web Development, Web Applications, Database Development, Software Architecture, Software Design Patterns, Maintainability

    Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Packt

    The Complete Product Management Fundamentals

    Skills you'll gain: Product Roadmaps, Agile Methodology, Collaborative Software, Product Management, Wireframing, Agile Product Development, A/B Testing, Microsoft Teams, Agile Software Development, Agile Project Management, Product Planning, Project Management Software, Sprint Planning, Productivity Software, Project Management, ChatGPT, Kanban Principles, User Feedback

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    CertNexus

    IoT Security: Interface and Data Security

    Skills you'll gain: Application Security, Data Security, Information Systems Security, Internet Of Things, Threat Modeling, Cybersecurity, Cloud Security, Security Engineering, Cryptography, Secure Coding, Network Security, Cyber Attacks, Mobile Security, Vulnerability, Risk Management Framework, Threat Management, Encryption, Cloud Services, Web Applications, Cloud Platforms

    4.5 stars, 13 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.5 (13) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    Edureka

    Mastering Generative AI for Customer Service Excellence

    Skills you'll gain: Prompt Engineering, Miro AI, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Responsible AI, AI Product Strategy, No-Code Development, Generative AI, Workflow Management, Email Automation, Process Design, ChatGPT, Customer Analysis, Content Performance Analysis, Customer Data Management, Customer Inquiries, Customer and Client Support, AI Workflows, Emotional Intelligence

    4.7 stars, 6 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (6) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    HRM Strategies: Analyze, Evaluate & Design

    Skills you'll gain: Human Resources Management and Planning, Human Capital, Human Resource Strategy, Human Resources, Talent Management, Workforce Planning, Workforce Development, Talent Acquisition, Case Studies, Talent Recruitment, Human Resource Policies, Organizational Strategy, Operational Analysis, Business Strategy, Business Management, Strategic Thinking, Competitive Analysis

    5 stars, 18 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 5 (18) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Packt

    Foundations of IT Fundamentals

    Skills you'll gain: Programming Principles, Information Technology, Operating Systems, Collaborative Software, Computer Literacy, Browser Compatibility, Program Development, Computing Platforms, Computer Programming, Python Programming, System Software, Linux, Application Design, Microsoft Windows, Mac OS, Package and Software Management, Open Source Technology, Software Development

    4.4 stars, 8 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.4 (8) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
1…129130131…223

In summary, here are 10 of our most popular journey mapping courses

  • Advanced Kubernetes - Security, and Large-Scale Deployments: Packt
  • Human Resource Management: Analyze & Apply: EDUCBA
  • Digital Innovation: How to Build Digital Processes: University of California, Davis
  • ChatGPT for Creatives: AI for SEO, Marketing & Workflow: Skillshare
  • Microsoft 365 Fundamentals (MS-900): Packt
  • Agentic Strategy: Discover, Design, and Prototype: Google Cloud
  • ASP.NET Core MVC Fundamentals & CRUD Operations: Packt
  • The Complete Product Management Fundamentals: Packt
  • IoT Security: Interface and Data Security: CertNexus
  • Mastering Generative AI for Customer Service Excellence: Edureka

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok