Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Test Planning, Test Tools, Software Testing, Configuration Management, Test Case, Integration Testing, System Testing, Test Automation, Software Development Life Cycle, Acceptance Testing, Software Technical Review, Code Review, Unit Testing, Functional Testing, Regression Testing, Software Quality Assurance, Risk Management, Risk Management Framework, Verification And Validation, Usability Testing
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Logo Design, Adobe Illustrator, Typography, Graphic and Visual Design, Graphic Design, Design Reviews, Branding, Style Guides, Graphic and Visual Design Software, Design, Visualization (Computer Graphics), Color Theory
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Biological Engineering, Markov Model, Molecular Biology, Biotechnology, Bioinformatics, Simulation and Simulation Software, Mathematical Modeling, Engineering Analysis, Electrical Engineering, Engineering Design Process, Simulations, Biochemistry, Computational Logic, Systems Analysis, Differential Equations, Cell Biology, Chemical Engineering, Technical Design, Numerical Analysis, Computer-Aided Design
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Feasibility Studies, Software Development Methodologies, Business Analysis, Software Design, Business Process Modeling, Process Flow Diagrams, Communication, Stakeholder Communications, Business Communication, Product Lifecycle Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Management Software, Dashboard, Project Management, Calendar Management, Collaborative Software, Milestones (Project Management)
Beginner · Guided Project · Less Than 2 Hours

L&T EduTech
Skills you'll gain: Building Information Modeling, Construction Management, Construction, Autodesk Revit, Construction Estimating, Emerging Technologies, Architectural Engineering, As-Built Drawings, Facility Management, Collaborative Software, Cloud Computing, Cost Estimation, 3D Modeling, Document Management, Visualization (Computer Graphics), Internet Of Things, Digital Transformation
Intermediate · Course · 1 - 3 Months

Technical University of Munich (TUM)
Skills you'll gain: Cybersecurity, Safety and Security, Infrastructure Security, Medical Science and Research, Threat Management, Physical Science, Environmental Monitoring, Continuous Monitoring, Spatial Analysis, Risk Analysis, Physics
Intermediate · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Embedded Software, Peripheral Devices, Integrated Development Environments, Embedded Systems, Computer Programming Tools, Development Environment, Internet Of Things, Microarchitecture, Automation, Real Time Data, Hardware Architecture, Computer Architecture, Prototyping
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Amazon Bedrock, AWS SageMaker, Large Language Modeling, MLOps (Machine Learning Operations), Amazon Web Services, Continuous Monitoring, Data Ethics, Secure Coding, Responsible AI, Application Deployment, Generative AI, Cloud Computing, Serverless Computing
Beginner · Course · 1 - 4 Weeks
Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Storytelling, Recognizing Others, Team Building, Trustworthiness, Team Performance Management, Team Management, Teamwork, Collaboration, Team Leadership, Visionary, Leadership Development, Peer Review, Drive Engagement, Team Motivation, Professional Development, Employee Coaching, Leadership, Performance Management, Communication, Productivity
Beginner · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Data Mining, Text Mining, Unstructured Data, Big Data, Data Analysis, Data Processing, Exploratory Data Analysis, Data Presentation, Data Visualization Software, Analysis, Natural Language Processing, Technical Writing, Algorithms
Mixed · Course · 1 - 3 Months