Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Board Infinity
Skills you'll gain: Cloud Computing, Cloud Computing Architecture, Process Optimization, Cloud Deployment, Process Improvement, Manufacturing and Production, Internet Of Things, Innovation, Workforce Development, Robotics, Cybersecurity, Manufacturing Processes, Automation, Augmented and Virtual Reality (AR/VR), Blockchain, Cloud Security, Cyber Attacks, Digital Transformation, Industrial Engineering, Change Management
Beginner · Specialization · 3 - 6 Months

Yale University
Skills you'll gain: Health Promotion, Health Education, Media and Communications, Advertising Campaigns, Program Evaluation, Patient Communication, Surveys, Behavioral Health, Digital Communications, Driving engagement, Persuasive Communication, Instagram, Facebook, Research
Intermediate · Course · 1 - 3 Months

Zoho Corporation
Skills you'll gain: Sales Process, Account Management, Sales Management, Selling Techniques, Customer Relationship Management (CRM) Software, Sales Development, Customer Relationship Management, Sales, Sales Training, General Sales Practices, Sales Presentation, Sales Pipelines, Sales Strategy, Closing (Sales), Process Mapping, Business Software, Sales Enablement, Customer Relationship Building, Problem Solving, Critical Thinking
Beginner · Professional Certificate · 3 - 6 Months

Starweaver
Skills you'll gain: Embedded Software, Embedded Systems, Cybersecurity, Automation, Electronics, Sustainable Technologies, Control Systems, Electronic Hardware, Internet Of Things, Software Development, Artificial Intelligence, Real Time Data
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Patient-centered Care, Patient Education And Counseling, Patient Advocacy, Active Listening, Compassion, Communication, Empathy, Self-Awareness, Health Assessment, Care Coordination, Planning
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Content Performance Analysis, Drive Engagement, Content Strategy, Web Analytics, Social Media Content, Customer Engagement, Content Creation, Strategic Communication, Branding, Marketing Analytics, Media Strategy, Social Media Strategy, Social Media, Marketing Channel, Video Production, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

SkillUp
Skills you'll gain: Scrum (Software Development), Sprint Retrospectives, Sprint Planning, Agile Project Management, Agile Methodology, Team Management, Meeting Facilitation, Process Development, Organizational Change, Team Leadership, User Story, Employee Coaching, Stakeholder Management, Change Management, Conflict Management
Intermediate · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Payroll, Payroll Administration, Payroll Systems, Payroll Tax, Payroll Processing, Payroll Reporting, Non-Profit Accounting, Specialized Accounting, Record Keeping, Accounting, Tax Compliance, Tax Laws, Law, Regulation, and Compliance, Organizational Structure, Data Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Lead Generation, Email Marketing, Driving engagement, Digital Advertising, Marketing Automation, Customer Engagement
Beginner · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Big Data, Relational Databases, Database Management Systems, Data Architecture
Mixed · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Overcoming Objections, Sales, Negotiation, Sales Process, Product Knowledge, Rapport Building, Communication, Value Propositions, Persuasive Communication, Customer Relationship Building, Customer Service, Needs Assessment, Active Listening, Empathy
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Email Automation, Workflow Management, AI Workflows, No-Code Development, Deepseek, Large Language Modeling, Generative AI, Automation, Model Deployment, Data Analysis, Google Sheets, Data Processing, Gmail
Beginner · Course · 1 - 4 Weeks