• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • E

    EDUCBA

    Capital Markets Trading and Strategy Mastery

    Skills you'll gain: Technical Analysis, Market Trend, Financial Trading, Investment Management, Securities Trading, Market Dynamics, Trend Analysis, Risk Control, Financial Market, Market Data, Risk Management, Risk Modeling, Market Analysis, Investments, Capital Markets, Financial Regulations, Equities, Order Entry, Financial Systems, Business

    4.9 stars, 25 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.9 (25) · Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Amsterdam

    Teaching in University Science Laboratories (Developing Best Practice)

    Skills you'll gain: Laboratory Experience, Laboratory Procedures, User Feedback, Experimentation, Chemistry

    4.7 stars, 150 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (150) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • G

    Google Cloud

    Gemini in Google Meet

    Skills you'll gain: Google Gemini, Gemini, Google Workspace, Oral Comprehension, Collaborative Software, Language Interpretation, Translation, and Studies, Multilingualism, Image Quality, AI Workflows, Context Management, Real Time Data

    4.2 stars, 35 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.2 (35) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Microsoft

    Getting Started with Microsoft Copilot

    Skills you'll gain: Microsoft Copilot, Microsoft 365, Microsoft Office, Microsoft Teams, Productivity Software, Microsoft Outlook, Taking Meeting Minutes, AI Integrations, Microsoft PowerPoint, Data Storytelling, Microsoft Excel, Business Writing, Writing, Presentations, Data Analysis, Generative AI, Business Communication, Target Audience, Verification And Validation

    4.6 stars, 114 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (114) · Beginner · Course · 1 - 3 Months

    Category: New
    New
    Category: Free
    Free
  • P

    Packt

    Siemens PLC and TIA Portal Essentials

    Skills you'll gain: Programmable Logic Controllers, Automation Engineering, Machine Controls, Computer Hardware, Electrical Wiring, Computational Logic, Control Systems, Automation, Simulation and Simulation Software, TCP/IP, Data Storage, Communication Systems, Applied Mathematics, Memory Management

    4.7 stars, 34 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (34) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • T

    Tecnológico de Monterrey

    Proyecto de diseño instruccional para el aprendizaje activo en ambientes digitales

    Skills you'll gain: Digital pedagogy, Education Software and Technology, Quality Assurance, Solution Design, Technical Documentation, Continuous Monitoring, Technical Writing, System Implementation

    4.6 stars, 220 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (220) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Create a Virtual Classroom using Google Slides

    Skills you'll gain: Education Software and Technology, Virtual Environment, Teaching, Collaborative Software, Data Sharing, Google Workspace

    4.8 stars, 239 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.8 (239) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • C

    Coursera

    Metasploit for Beginners: Ethical Penetration Testing

    Skills you'll gain: Metasploit, Penetration Testing, Vulnerability Scanning, Cyber Security Assessment, Exploitation techniques, Vulnerability Assessments, Vulnerability Management, Security Testing, Cybersecurity, Linux, Technical Documentation

    4.8 stars, 72 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.8 (72) · Beginner · Guided Project · Less Than 2 Hours

  • U

    University of London

    The Impactful Communicator-Creating Connection and Influence

    Skills you'll gain: Storytelling, Persuasive Communication, Empathy, Rapport Building, Drive Engagement, Communication Strategies, Communication, Interpersonal Communications, Target Audience, Workplace inclusivity, Verbal Communication Skills, Influencing, Oral Expression, Trustworthiness, Diversity and Inclusion, Presentations, Diversity Awareness, Adaptability, Active Listening, Collaboration

    4.7 stars, 46 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (46) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • A

    AAPC

    Coding and Medical Necessity

    Skills you'll gain: Medical Billing and Coding, Medical Coding, ICD Coding (ICD-9/ICD-10), Medical Billing, CPT Coding, Health Information Management, Medical Records, Revenue Cycle Management, Clinical Documentation

    4.5 stars, 35 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.5 (35) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • I

    INSEAD

    Web3 and Blockchain Fundamentals

    Skills you'll gain: Digital Assets, Blockchain, Emerging Technologies, FinTech, Business Transformation, Digital Transformation, Systems Design, Organizational Structure, Case Studies, Scalability, Business Strategy, Governance

    4.6 stars, 115 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.6 (115) · Mixed · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • P

    Peking University

    中级商务汉语(入职与营销篇)

    Skills you'll gain: Interviewing Skills, Business Communication, Product Support, Marketing, Customer Complaint Resolution, Customer Service, Product Marketing, Product Knowledge, Product Demonstration, New Hire Orientations, Vocabulary, Greeting Customers, Oral Expression, Recruitment, Product Promotion, Language Learning, Consumer Behaviour, Employee Onboarding, Verbal Communication Skills, Language Competency

    4.9 stars, 152 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.9 (152) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
1…138139140…535

In summary, here are 10 of our most popular technical support courses

  • Capital Markets Trading and Strategy Mastery: EDUCBA
  • Teaching in University Science Laboratories (Developing Best Practice): University of Amsterdam
  • Gemini in Google Meet: Google Cloud
  • Getting Started with Microsoft Copilot: Microsoft
  • Siemens PLC and TIA Portal Essentials: Packt
  • Proyecto de diseño instruccional para el aprendizaje activo en ambientes digitales: Tecnológico de Monterrey
  • Create a Virtual Classroom using Google Slides: Coursera
  • Metasploit for Beginners: Ethical Penetration Testing: Coursera
  • The Impactful Communicator-Creating Connection and Influence: University of London
  • Coding and Medical Necessity: AAPC

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok