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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    D

    Dubai College of Tourism

    Dubai Hospitality Marketing

    Skills you'll gain: Hospitality Management, Online Advertising, Promotional Strategies, Hospitality, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Customer Insights, Customer experience improvement, Marketing, Marketing Planning, Target Market, Strategic Marketing, Marketing Channel, Content Marketing, Market Trend, Customer Relationship Management, Adaptability

    4.5
    Rating, 4.5 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    R

    Rice University

    Physics 101 - Forces and Kinematics

    Skills you'll gain: Mechanics, Problem Solving, Physics, Graphing, Mathematical Modeling, Algebra, Calculus, Physical Science, Applied Mathematics, Mechanical Engineering, Geometry, Trigonometry

    4.7
    Rating, 4.7 out of 5 stars
    ·
    197 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Operations Management: Quality and Supply Chain

    Skills you'll gain: Operations Management, Supply Chain, Continuous Improvement Process, Operations, Process Improvement, Supply Chain Management, Quality Management, Lean Manufacturing, Business Technologies, Process Capability, Statistical Analysis, Inventory Control, Sustainable Business, Network Planning And Design, Statistical Methods, Customer Demand Planning, Vendor Contracts, Process Control, Corporate Sustainability, Program Management

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
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    1.2K reviews

    Intermediate · Course · 1 - 4 Weeks

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    S

    Sciences Po

    Entreprendre dans les Industries Culturelles à l'ère du numérique

    Skills you'll gain: Entrepreneurship, Promotional Strategies, Business Modeling, Content Creation, Digital Content, Innovation, Market Opportunities, Digital Transformation, Consumer Behaviour, Intellectual Property, Business Economics, Fundraising

    4.6
    Rating, 4.6 out of 5 stars
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    164 reviews

    Beginner · Course · 1 - 3 Months

  • I

    Illinois Tech

    A Comprehensive Excel Masterclass

    Skills you'll gain: Capital Budgeting, Microsoft Excel, Dashboard, Financial Modeling, Business Intelligence, Data Visualization, Key Performance Indicators (KPIs), Productivity Software, Excel Formulas, Spreadsheet Software, Data Presentation, Interactive Data Visualization, Data Analysis Expressions (DAX), Financial Analysis, Data-Driven Decision-Making, Google Sheets, Financial Management, Cash Flows, Timelines, Mortgage Loans

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
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    68 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    2

    28DIGITAL

    Embedded Hardware and Operating Systems

    Skills you'll gain: Real-Time Operating Systems, Embedded Software, Embedded Systems, Internet Of Things, Operating Systems, System Programming, Application Development, Computer Systems, Wireless Networks, Hardware Architecture, Network Protocols, Simulations

    4.1
    Rating, 4.1 out of 5 stars
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    627 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    G

    Google

    تحليلات البيانات من Google

    Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Rmarkdown, Stakeholder Communications, Data Ethics, Data-Driven Decision-Making, Data Cleansing, Tableau Software, Spreadsheet Software, Data Validation, Data Visualization Software, Interactive Data Visualization, Ggplot2, Presentations, Data Integration, Data Integrity, Data Collection, Case Studies, Interviewing Skills

    4.7
    Rating, 4.7 out of 5 stars
    ·
    313 reviews

    Beginner · Professional Certificate · 3 - 6 Months

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    E

    Eindhoven University of Technology

    Microwave engineering and antennas

    Skills you'll gain: electromagnetics, Electronics Engineering, Telecommunications, Electrical Engineering, Electronic Systems, Wireless Networks, Engineering Design Process, Simulation and Simulation Software, Engineering Analysis, Engineering Calculations, Network Analysis, Process Design

    4.6
    Rating, 4.6 out of 5 stars
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    154 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Build RAG Applications: Get Started

    Skills you'll gain: Retrieval-Augmented Generation, LLM Application, Embeddings, Vector Databases, Jupyter

    4.5
    Rating, 4.5 out of 5 stars
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    114 reviews

    Intermediate · Course · 1 - 4 Weeks

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    U

    University of Michigan

    People, Technology and the Future of Mobility

    Skills you'll gain: Automation, Sustainable Development, Electric Power Systems, Policy Analysis, Socioeconomics, Economics, Policy, and Social Studies, Environmental Issue, Social Impact, Emerging Technologies, Transportation Operations, Health Equity, Sustainability Standards, Social Sciences, Surveys, Climate Change Mitigation, Safety and Security, Augmented and Virtual Reality (AR/VR), Artificial Intelligence, Infrastructure Architecture

    4.7
    Rating, 4.7 out of 5 stars
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    667 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Introduction to High-Performance and Parallel Computing

    Skills you'll gain: Bash (Scripting Language), Scalability, Distributed Computing, Big Data, Operating Systems, File Systems, Linux, Scripting, Command-Line Interface, Performance Tuning, Programming Principles, Computer Architecture

    Build toward a degree

    3.7
    Rating, 3.7 out of 5 stars
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    157 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Get Started with Canva

    Skills you'll gain: Multimedia, Canva (Software), Animations, Design, Graphic and Visual Design Software, Video Production, Graphic Design, Graphic and Visual Design, Marketing

    4.4
    Rating, 4.4 out of 5 stars
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    276 reviews

    Beginner · Guided Project · Less Than 2 Hours

Searches related to customer experience

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1…148149150…553

In summary, here are 10 of our most popular customer experience courses

  • Dubai Hospitality Marketing : Dubai College of Tourism
  • Physics 101 - Forces and Kinematics : Rice University
  • Operations Management: Quality and Supply Chain: University of Illinois Urbana-Champaign
  • Entreprendre dans les Industries Culturelles à l'ère du numérique: Sciences Po
  • A Comprehensive Excel Masterclass: Illinois Tech
  • Embedded Hardware and Operating Systems: 28DIGITAL
  • تحليلات البيانات من Google: Google
  • Microwave engineering and antennas: Eindhoven University of Technology
  • Build RAG Applications: Get Started: IBM
  • People, Technology and the Future of Mobility : University of Michigan

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425 courses
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145 courses
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70 courses
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