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Communication Skills Courses

Communication skills courses can help you learn effective verbal and nonverbal communication, active listening, persuasive speaking, and conflict resolution techniques. You can build skills in crafting clear messages, adapting your communication style to different audiences, and using feedback constructively. Many courses introduce tools like presentation software, video conferencing platforms, and collaboration apps, which enhance your ability to convey ideas and engage with others in various settings.

Popular Communication Skills Courses and Certifications


  • Q

    Queen Mary University of London

    Leadership Out of the Box

    Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Delegation Skills, Team Leadership, Team Management, Change Management, Team Performance Management, Stakeholder Communications, Professional Networking, Organizational Leadership, Leadership Development, Organizational Change, Matrix Management, People Management, Team Building, Leadership, Leadership and Management, Time Management, Executive Presence, Initiative and Leadership

    4.7
    Rating, 4.7 out of 5 stars
    ·
    253 reviews

    Advanced · Specialization · 3 - 6 Months

  • C

    Coursera

    Business-to-Consumer (B2C) Sales Strategies and Techniques

    Skills you'll gain: Product Knowledge, Selling Techniques, Target Audience, Customer Relationship Building, Oral Expression, General Sales Practices, Sales Prospecting, Verbal Communication Skills, Closing (Sales), Business-To-Consumer, Target Market, Sales, Communication, Sales Strategy, Customer Engagement, Brand Loyalty, Rapport Building, Customer Retention, Persona Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    20 reviews

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Handling Difficult Conversations

    Skills you'll gain: Conflict Management, Assertiveness, Leadership, Leadership Development, Leadership and Management, Discussion Facilitation, Tactfulness, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, People Management, Staff Management, Verbal Communication Skills, Communication Strategies, Communication, Team Performance Management, Constructive Feedback, Empathy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 4 Weeks

  • L

    LearnKartS

    Conflict Management Strategies

    Skills you'll gain: Conflict Management, De-escalation Techniques, Emotional Intelligence, Empathy & Emotional Intelligence, Teamwork, Communication Strategies, Interpersonal Communications, Leadership, Empathy, Team Leadership, Communication, Leadership Development, Organizational Leadership, Constructive Feedback, Organizational Skills

    4.8
    Rating, 4.8 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    Foundations of Account Management

    Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Customer Service, Office Administration, AI Personalization, Customer experience improvement, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Microsoft Copilot, Customer Engagement, File Management, Personalized Service, Customer Relationship Management, Communication, Brainstorming, Process Optimization, Scheduling

    Advanced · Course · 1 - 4 Weeks

  • S

    Starweaver

    Business Writing & Technical Writing Immersion

    Skills you'll gain: Business Writing, Concision, Writing, Persuasive Communication, Technical Writing, Business Communication, Grammar, Target Audience, Writing and Editing, Editing, Technical Communication, Communication, AI Enablement, Productivity

    4.7
    Rating, 4.7 out of 5 stars
    ·
    15 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    Arizona State University

    商务英语课程:财经英语 Finance & Economics

    Skills you'll gain: Purchasing, Strategic Sourcing, English Language, Business Communication, Business Correspondence, Communication, Business Writing, Auditing, Negotiation, Business Ethics, Verbal Communication Skills, Forecasting, Discussion Facilitation, Oral Expression, Financial Auditing, Budgeting, Influencing, Financial Forecasting, General Finance, Communication Strategies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    10 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Top AI Program
    Top AI Program
    A

    Automatic Data Processing, Inc. (ADP)

    ADP AIRS® Entry-Level Recruiter

    Skills you'll gain: Recruitment, Talent Recruitment, Talent Pipelining, Applicant Tracking Systems, Recruitment Strategies, Full Cycle Recruitment, Relationship Building, Compensation Strategy, Talent Sourcing, Performance Metric, Compensation and Benefits, Job Analysis, Talent Acquisition, Consultative Approaches, Process Improvement, Change Management, Compensation Management, Coordination, Personal Attributes, Professional Networking

    4.7
    Rating, 4.7 out of 5 stars
    ·
    72 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • L

    Lecturio

    Nursing Leadership

    Skills you'll gain: Healthcare Ethics, Nursing Management, Patient-centered Care, Telehealth, Delegation Skills, Health Systems, Clinical Leadership, Constructive Feedback, Clinical Nursing, Nurse Education, Health Administration, Communication, Accountability, Empathy, Language Competency, Cultural Sensitivity, Active Listening, Clinical Assessment, Change Management, Continuous Quality Improvement (CQI)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera

    Creating a Healthy Culture: Addressing Workplace Bullying

    Skills you'll gain: Workplace Bullying Intervention, Rapport Building, Conflict Management, Relationship Management, Relationship Building, Workplace inclusivity, Interpersonal Communications, Empathy, Culture Transformation, Communication, Industrial and Organizational Psychology, Compliance Reporting, Advocacy

    4.8
    Rating, 4.8 out of 5 stars
    ·
    19 reviews

    Intermediate · Course · 1 - 4 Weeks

  • S

    Starweaver

    Mastering Active Listening in the Global Workplace

    Skills you'll gain: Active Listening, Non-Verbal Communication, Team Collaboration, Cultural Sensitivity, Interpersonal Communications, Empathy & Emotional Intelligence, Emotional Intelligence, Conflict Management, Intercultural Competence, Rapport Building, Empathy, Cultural Diversity, Collaboration, Communication Strategies, Virtual Teams, Communication, Digital Communications, AI literacy, Adaptability

    4.7
    Rating, 4.7 out of 5 stars
    ·
    13 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of California San Diego

    Internet of Things Capstone V2: Build a Mobile Surveillance System

    Skills you'll gain: Systems Design, Software Design Documents, Software Documentation, System Design and Implementation, Internet Of Things, Technical Documentation, Technical Communication, Technical Writing, Mobile Development, Test Case, Development Testing, System Testing, Software Development, Embedded Software, Communication Systems, Embedded Systems, Systems Integration, System Implementation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular communication skills courses

  • Leadership Out of the Box: Queen Mary University of London
  • Business-to-Consumer (B2C) Sales Strategies and Techniques: Coursera
  • Handling Difficult Conversations: Packt
  • Conflict Management Strategies: LearnKartS
  • Foundations of Account Management: Microsoft
  • Business Writing & Technical Writing Immersion: Starweaver
  • 商务英语课程:财经英语 Finance & Economics: Arizona State University
  • ADP AIRS® Entry-Level Recruiter: Automatic Data Processing, Inc. (ADP)
  • Nursing Leadership: Lecturio
  • Creating a Healthy Culture: Addressing Workplace Bullying: Coursera

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