Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Splunk, Data Modeling, Role-Based Access Control (RBAC), System Monitoring, Incident Response, Computer Security Incident Management, User Accounts, Security Information and Event Management (SIEM), Authorization (Computing), Machine Learning, Event Monitoring, Systems Administration, Performance Tuning, Data Visualization, Threat Detection, Anomaly Detection, Continuous Monitoring, Correlation Analysis, Data Analysis, Authentications
Advanced · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Responsible AI, Automation, Artificial Intelligence, Cloud Infrastructure, Infrastructure As A Service (IaaS)
Build toward a degree
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: User Story, Sprint Retrospectives, Sprint Planning, Backlogs, Project Risk Management, Agile Project Management, Agile Methodology, Stakeholder Engagement, Stakeholder Management, Kanban Principles, Project Documentation, Portfolio Management, Product Improvement, Project Planning, Performance Analysis, Team Building, Estimation
Advanced · Course · 1 - 3 Months

École Polytechnique
Skills you'll gain: Emerging Technologies, Communication Systems, Telecommunications, Cryptography, Simulations, Physics, Computing Platforms, Algorithms, Mathematical Modeling
Mixed · Course · 1 - 3 Months

Skills you'll gain: Risk Analysis, Securities (Finance), Financial Analysis, Credit Risk, Financial Market, Investments, Risk Management, Market Dynamics, Portfolio Management, Finance, Wealth Management, Investment Banking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Pivot Tables And Charts, Microsoft Excel, R Programming, Alteryx, Dashboard, Statistical Programming, Data Transformation, Tableau Software, Data Cleansing, Data Presentation, Data Visualization Software, Interactive Data Visualization, Debugging, Data Visualization, Automation, Python Programming, Data Structures, Statistical Analysis
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Quality Management, Quality Management Systems, Continuous Improvement Process, Kaizen Methodology, Supplier Quality Management, Process Improvement, Quality Assurance, Quality Control, Lean Manufacturing, Customer experience improvement, Employee Engagement, Supplier Relationship Management, Statistical Process Controls
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement
Intermediate · Course · 1 - 4 Weeks

Deep Teaching Solutions
Skills you'll gain: Blended Learning, Human Learning, Interactive Learning, Course Development, Student Engagement, Instructional Strategies, Digital pedagogy, Teaching, Pedagogy, Learning Strategies, Learning Theory, Student-Centred Learning, Education Software and Technology, Higher Education, Collaborative Software, Driving engagement
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Classification And Regression Tree (CART), AI Personalization, Marketing Analytics, Unsupervised Learning, Customer Analysis, Predictive Analytics, Applied Machine Learning, Supervised Learning, Dimensionality Reduction, Marketing Effectiveness, Marketing Strategies, Data-Driven Decision-Making, Strategic Marketing, Campaign Management, Customer experience improvement, Personalized Service, Customer Insights, Model Evaluation, Machine Learning
Intermediate · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Hazard Analysis, Chemical Engineering, Incident Management, Failure Analysis, Risk Management Framework, Safety and Security, Engineering Analysis, Engineering Calculations, Estimation
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Apache Maven, Spring Framework, Microservices, Java Platform Enterprise Edition (J2EE), Spring Boot, Java, Java Programming, Back-End Web Development, Apache Tomcat, Software Architecture, Load Balancing, Cloud Development, Restful API, Systems Architecture, Web Applications, Scalability
Advanced · Course · 1 - 4 Weeks