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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • J

    Johns Hopkins University

    Sustainable Transportation Networks and Streetscapes

    Skills you'll gain: Traffic Flow Optimization, Stormwater Management, Public Works, Landscape Architecture, Civil Engineering, Environmental Engineering, Sustainable Systems, Sustainable Development, Water Sustainability, Architectural Design, Land Development, Hydrology, Water Resources, Sustainable Design, Community Development, Community Health, Public Health

    4.8 stars, 98 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (98) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • B

    Board Infinity

    Introduction to Software Quality Assurance

    Skills you'll gain: Software Development Life Cycle, Quality Assurance, Functional Testing

    3.9 stars, 35 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 3.9 (35) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Colorado Boulder

    Project Valuation and the Capital Budgeting Process

    Skills you'll gain: Capital Budgeting, Risk Mitigation, Risk Analysis, Project Risk Management, Risk Management, Project Finance, Financial Analysis, Cash Flows, Business Valuation, Cost Benefit Analysis, Financial Modeling, Return On Investment, Depreciation, Financial Statements, Business Metrics, Spreadsheet Software, Microsoft Excel

    4.8 stars, 247 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (247) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • J

    Johns Hopkins University

    Foundations of Strategic Communications

    Skills you'll gain: Non-Verbal Communication, Communication Strategies, Interpersonal Communications, Technical Communication, Target Audience, Leadership Studies, Strategic Communication, Communication, Stakeholder Communications, Persuasive Communication, Professional Development, Leadership, Influencing, Rapport Building, Professionalism, Organizational Leadership, Active Listening

    4.8 stars, 30 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (30) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • V

    Vanderbilt University

    Generative AI for HR Professionals

    Skills you'll gain: HR Tech, AI Enablement, Human Resources, Technical Communication, Human Resource Strategy, Technical Documentation, Decision Intelligence, AI Personalization, Prompt Engineering, People Development, Generative AI, Interviewing Skills, Program Standards, Job Evaluation, Performance Review, Consolidation, Focus Group, Verification And Validation, Analysis

    4.7 stars, 60 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (60) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • L

    Lund University

    Introduction to Particle Accelerators (NPAP MOOC)

    Skills you'll gain: Radiation Therapy, Medical Equipment, Materials science, Semiconductors, electromagnetics, Physics, Emerging Technologies, Laboratory Research, General Science and Research

    4.7 stars, 203 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (203) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • C

    Coursera

    Financial Accounting Explained

    Skills you'll gain: Financial Reporting, Financial Statements, Accounting Software, Financial Accounting, Financial Statement Analysis, Standard Accounting Practices, Bookkeeping, Accounting and Finance Software, Accounting Records, Accounting, Generally Accepted Accounting Principles (GAAP), Finance, Business Analysis

    4.6 stars, 108 reviews, Intermediate, Guided Project, Less Than 2 Hours

    ★ 4.6 (108) · Intermediate · Guided Project · Less Than 2 Hours

  • S

    Stanford Online

    Symptom Management in Palliative Care

    Skills you'll gain: Pain Management, Patient Communication, Psychosocial Assessments, Patient Education and Support, Patient Evaluation, Patient-centered Care, Patient Treatment, Caregiving, Mental Health Diseases and Disorders, Stress Management, Clinical Assessment, Communication, Pharmacology

    4.7 stars, 36 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (36) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • J

    Johns Hopkins University

    Managing AI Projects: From Strategy to Delivery

    Skills you'll gain: Responsible AI, AI Product Strategy, Stakeholder Engagement, Stakeholder Management, Team Performance Management, Project Management, Project Risk Management, Human Capital, Data Ethics, Workforce Management, Risk Mitigation, Project Management Life Cycle, Agile Methodology, Risk Analysis, Artificial Intelligence, Team Management, Team Building, Scalability, Diversity Training, Budget Management

    4.5 stars, 49 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.5 (49) · Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • I

    Indian Institute of Science

    Sensor Technologies for Biomedical Applications

    Skills you'll gain: Engineering Documentation, Biomedical Technology, Biomedical Engineering, Medical Devices, Chemical and Biomedical Engineering, Medical Equipment and Technology, Electronics, Vital Signs, Technical Documentation, Engineering, Scientific, and Technical Instruments, Electronic Systems, Electronic Components, Electronics Engineering, Electronic Hardware, Technical Communication, Semiconductors, Materials science, Health Technology, Analytical Testing, Biochemistry

    4.7 stars, 26 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (26) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • P

    Packt

    Networking Fundamentals and Physical Networks

    Skills you'll gain: Network Troubleshooting, OSI Models, Network Model, TCP/IP, Network Support, Networking Hardware, Network Protocols, Local Area Networks, Network Planning And Design, General Networking, Telecommunications, Network Architecture, Network Infrastructure, Network Engineering, Computer Networking, Hardware Troubleshooting, Network Switches

    4.8 stars, 51 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (51) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of California, Davis

    Healthcare Data Quality and Governance

    Skills you'll gain: Data Governance, Data Quality, Data Maintenance, Data Validation, Data Management, Clinical Data Management, Health Information Management and Medical Records, Health Information Management, Data Integrity, Metadata Management, Technical Communication, Continuous Monitoring, Continuous Quality Improvement (CQI), Change Control, Analysis

    4.7 stars, 163 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.7 (163) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
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In summary, here are 10 of our most popular technical support courses

  • Sustainable Transportation Networks and Streetscapes: Johns Hopkins University
  • Introduction to Software Quality Assurance: Board Infinity
  • Project Valuation and the Capital Budgeting Process: University of Colorado Boulder
  • Foundations of Strategic Communications: Johns Hopkins University
  • Generative AI for HR Professionals: Vanderbilt University
  • Introduction to Particle Accelerators (NPAP MOOC): Lund University
  • Financial Accounting Explained: Coursera
  • Symptom Management in Palliative Care: Stanford Online
  • Managing AI Projects: From Strategy to Delivery: Johns Hopkins University
  • Sensor Technologies for Biomedical Applications: Indian Institute of Science

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