Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Johns Hopkins University
Skills you'll gain: Traffic Flow Optimization, Stormwater Management, Public Works, Landscape Architecture, Civil Engineering, Environmental Engineering, Sustainable Systems, Sustainable Development, Water Sustainability, Architectural Design, Land Development, Hydrology, Water Resources, Sustainable Design, Community Development, Community Health, Public Health
★ 4.8 (98) · Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Software Development Life Cycle, Quality Assurance, Functional Testing
★ 3.9 (35) · Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Capital Budgeting, Risk Mitigation, Risk Analysis, Project Risk Management, Risk Management, Project Finance, Financial Analysis, Cash Flows, Business Valuation, Cost Benefit Analysis, Financial Modeling, Return On Investment, Depreciation, Financial Statements, Business Metrics, Spreadsheet Software, Microsoft Excel
★ 4.8 (247) · Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Non-Verbal Communication, Communication Strategies, Interpersonal Communications, Technical Communication, Target Audience, Leadership Studies, Strategic Communication, Communication, Stakeholder Communications, Persuasive Communication, Professional Development, Leadership, Influencing, Rapport Building, Professionalism, Organizational Leadership, Active Listening
★ 4.8 (30) · Intermediate · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: HR Tech, AI Enablement, Human Resources, Technical Communication, Human Resource Strategy, Technical Documentation, Decision Intelligence, AI Personalization, Prompt Engineering, People Development, Generative AI, Interviewing Skills, Program Standards, Job Evaluation, Performance Review, Consolidation, Focus Group, Verification And Validation, Analysis
★ 4.7 (60) · Beginner · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Radiation Therapy, Medical Equipment, Materials science, Semiconductors, electromagnetics, Physics, Emerging Technologies, Laboratory Research, General Science and Research
★ 4.7 (203) · Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Financial Reporting, Financial Statements, Accounting Software, Financial Accounting, Financial Statement Analysis, Standard Accounting Practices, Bookkeeping, Accounting and Finance Software, Accounting Records, Accounting, Generally Accepted Accounting Principles (GAAP), Finance, Business Analysis
★ 4.6 (108) · Intermediate · Guided Project · Less Than 2 Hours

Stanford Online
Skills you'll gain: Pain Management, Patient Communication, Psychosocial Assessments, Patient Education and Support, Patient Evaluation, Patient-centered Care, Patient Treatment, Caregiving, Mental Health Diseases and Disorders, Stress Management, Clinical Assessment, Communication, Pharmacology
★ 4.7 (36) · Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Responsible AI, AI Product Strategy, Stakeholder Engagement, Stakeholder Management, Team Performance Management, Project Management, Project Risk Management, Human Capital, Data Ethics, Workforce Management, Risk Mitigation, Project Management Life Cycle, Agile Methodology, Risk Analysis, Artificial Intelligence, Team Management, Team Building, Scalability, Diversity Training, Budget Management
★ 4.5 (49) · Intermediate · Course · 1 - 4 Weeks

Indian Institute of Science
Skills you'll gain: Engineering Documentation, Biomedical Technology, Biomedical Engineering, Medical Devices, Chemical and Biomedical Engineering, Medical Equipment and Technology, Electronics, Vital Signs, Technical Documentation, Engineering, Scientific, and Technical Instruments, Electronic Systems, Electronic Components, Electronics Engineering, Electronic Hardware, Technical Communication, Semiconductors, Materials science, Health Technology, Analytical Testing, Biochemistry
★ 4.7 (26) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Network Troubleshooting, OSI Models, Network Model, TCP/IP, Network Support, Networking Hardware, Network Protocols, Local Area Networks, Network Planning And Design, General Networking, Telecommunications, Network Architecture, Network Infrastructure, Network Engineering, Computer Networking, Hardware Troubleshooting, Network Switches
★ 4.8 (51) · Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Data Governance, Data Quality, Data Maintenance, Data Validation, Data Management, Clinical Data Management, Health Information Management and Medical Records, Health Information Management, Data Integrity, Metadata Management, Technical Communication, Continuous Monitoring, Continuous Quality Improvement (CQI), Change Control, Analysis
★ 4.7 (163) · Intermediate · Course · 1 - 4 Weeks