Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: API Testing, React.js, Containerization, Cloud Deployment, API Gateway, Software Documentation, Amazon Web Services, Cloud Applications, Front-End Web Development, Software Testing, Middleware, Test Automation, Technical Documentation
Advanced · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: MITRE ATT&CK Framework, Incident Response, Cyber Threat Intelligence, Cyber Threat Hunting, Key Management, Data Security, Threat Modeling, Computer Security Incident Management, File Systems, Endpoint Security, Cryptography, Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Linux, Malware Protection, Operating System Administration, Vulnerability Assessments, Threat Detection, Cybersecurity, Workflow Management
Beginner · Specialization · 3 - 6 Months
Arizona State University
Skills you'll gain: Design Research, Innovation, Creativity, Design Thinking, Creative Thinking, Stakeholder Analysis, Design, Brainstorming, Creative Problem-Solving, Peer Review, Ideation, Design Strategies, Product Design, Curiosity, User Experience Design, Customer experience improvement, New Product Development, Business Modeling, Cognitive flexibility, Consumer Behaviour
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Brand Strategy, Willingness To Learn, Leadership Development, Innovation, Leadership, Creative Thinking, Organizational Leadership, Risk Management, Business Transformation, Adaptability, Strategic Leadership, Emotional Intelligence, Growth Mindedness, Self-Awareness, Professional Development, Storytelling, Personal Development, Executive Presence, Change Management, Decision Making
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Competitive Analysis, Keyword Research, Search Engine Optimization, Competitive Intelligence, Social Media Strategy, Web Analytics and SEO, Market Opportunities, Content Strategy, Market Intelligence, Strategic Thinking, Search Engine Marketing, Digital Marketing, Target Audience, Market Research
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: People Management, Diversity and Inclusion, Organizational Leadership, Leadership and Management, Human Resource Strategy, Team Building, Organizational Strategy, Team Management, Leadership, Intercultural Competence, Organizational Structure, Team Leadership, People Development, Business Leadership, Organizational Effectiveness, Leadership Development, Brand Management, Branding, Employee Engagement, Strategic Thinking
Intermediate · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Management Reporting, Business Reporting, Data Presentation, Process Validation, Report Writing, Data Sharing, Microsoft Access, Dashboard, Business Intelligence Software, Data Integration, Consolidation, Business Intelligence, Data Analysis Software, Data Analysis, Editing, Microsoft Office
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Crisis Management, Delegation Skills, Resilience, Dealing With Ambiguity, Leadership and Management, Leadership, Team Leadership, Empathy, Decision Making, Emotional Intelligence, Adaptability, Business Communication, Prioritization
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Presentation, Influencing, Persuasive Communication, Intercultural Competence, Virtual Teams, Storytelling, Behavioral Economics, Business Research, Value Propositions, Active Listening, Market Research, Empathy & Emotional Intelligence, Sales Pipelines, Marketing Psychology, Digital Communications, Collaboration, Customer Relationship Management (CRM) Software, Stakeholder Management, Strategic Communication, Cross-Functional Collaboration
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Chef (Configuration Management Tool), Scalability, Infrastructure as Code (IaC), Apache, IT Automation, Virtual Machines, Amazon Web Services, Amazon Elastic Compute Cloud, CI/CD, Application Deployment, Cloud Computing, Systems Administration, Nginx, Full-Stack Web Development, Continuous Deployment, Servers, Configuration Management, Ruby (Programming Language), Remote Access Systems, Service Management
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Software Configuration Management, Embedded Software, Embedded Systems, Git (Version Control System), Version Control, Build Tools, Software Development Tools, C (Programming Language), Development Environment, Software Technical Review, Software Design, Hardware Architecture, Computer Architecture, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Statistical Hypothesis Testing, AI Workflows, LangChain, Generative AI Agents, CrewAI, Statistical Methods, Statistical Analysis, Data Transformation, Agentic systems, Statistical Inference, Business Intelligence, Performance Testing, Key Performance Indicators (KPIs), Data-Driven Decision-Making, Performance Metric, Descriptive Analytics, Business Metrics, Data Analysis, Correlation Analysis, Event Monitoring
Intermediate · Course · 1 - 4 Weeks