Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Board Infinity
Skills you'll gain: Ethical Standards And Conduct, Business Ethics, Decision Making, Investment Management, Conflict Management, Compliance Management, Financial Reporting, Performance Reporting, Law, Regulation, and Compliance, Accountability, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Power BI, Data Transformation, Data Lakes, Data Warehousing, Real Time Data, Extract, Transform, Load, Data Architecture, Data-Driven Decision-Making, Dashboard, Data Pipelines, Dashboard Creation, Data Modeling, Business Reporting, Data Presentation, Transact-SQL, Business Intelligence, Data Analysis, Microsoft 365, Python Programming, Machine Learning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Quality Control, Statistical Process Controls, Laboratory Procedures, Laboratory Testing, Ideation, Market Analysis, Good Manufacturing Practices, Product Quality (QA/QC), Feasibility Studies, Chemistry, Quality Assurance, Regulatory Compliance, Quality Management, Performance Testing, Customer Insights, Safety Standards, Product Design, Biochemistry, General Science and Research, Ethical Standards And Conduct
Beginner · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Prompt Engineering, Prompt Patterns, Retrieval-Augmented Generation, LLM Application, Generative AI Agents, AI Workflows, LangChain, Model Context Protocol, Vector Databases, AI Orchestration, Agentic Workflows, Tool Calling, LangGraph, Large Language Modeling, Agentic systems, Embeddings, Model Deployment, Artificial Intelligence, Application Performance Management, Semantic Web
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Qualitative Research, Interviewing Skills, Focus Group, Business Research, Market Analysis, Customer Analysis, Data Collection
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Linux, Linux Commands, Operating Systems, Embedded Software, Integrated Development Environments, File Systems, Internet Of Things, Command-Line Interface, Development Environment, System Configuration, Embedded Systems, Computing Platforms, Python Programming, OS Process Management, User Interface (UI), Computer Hardware, File Management, Scripting Languages, Programming Principles, Computer Programming
Mixed · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: AI Personalization, Model Evaluation, Machine Learning Algorithms, Taxonomy, Decision Support Systems, Business Metrics, Applied Machine Learning, Test Data, Machine Learning, Dimensionality Reduction, Performance Metric, Spreadsheet Software, Data Collection, Performance Measurement, Analysis, Systems Design, Solution Design, Predictive Modeling, Microsoft Excel, Statistical Methods
Intermediate · Specialization · 3 - 6 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Social Impact, Social Justice, Sustainable Development, Community Development, Social Sciences, Disabilities, Diversity Equity and Inclusion Initiatives, Rehabilitation, Intercultural Competence, Health Promotion, Exercise Therapy, Public Health, Cultural Diversity, Stakeholder Engagement, Preventative Care, Governance
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Database Administration, Disaster Recovery, Database Architecture and Administration, Database Systems, Database Management, Database Management Systems, Operational Databases, Data Maintenance, Relational Databases, Databases, Database Design, Data Management, Business Continuity Planning, Database Software, Database Theory, Transaction Processing, Data Governance, Data Security, SQL, Business Continuity
Intermediate · Specialization · 1 - 3 Months

Edge Impulse
Skills you'll gain: Model Evaluation, Applied Machine Learning, Embedded Software, Model Training, Data Preprocessing, Machine Learning Methods, Embedded Systems, Machine Learning, Machine Learning Algorithms, Artificial Neural Networks, Data Ethics, Deep Learning, Responsible AI, Data Collection, Model Deployment, Convolutional Neural Networks, Predictive Modeling, Feature Engineering, Model Optimization, Computer Programming
Intermediate · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Digital Signal Processing, Communication Systems, Telecommunications, Algorithms, Linear Algebra, Jupyter
Intermediate · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Systems Thinking, Systems Engineering, Systems Analysis, Critical Thinking and Problem Solving, Network Model
Mixed · Course · 1 - 4 Weeks