Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.

Clemson University
Skills you'll gain: Database Systems, Database Management, Database Design, Database Management Systems, MySQL, Database Theory, Relational Databases, Data Modeling, Database Development, SQL, NoSQL, Query Languages, Diagram Design, Dependency Analysis
★ 4.4 (98) · Intermediate · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Health Care Administration, Staff Management, Clinical Leadership, Community Health, Health Administration, Public Health, People Management, Human Resources Management and Planning, Health Systems, Electronic Medical Record, Electronic Medical Record System, Marketing and Public Relations, Financial Management, Marketing Communications, Health Informatics, Quality Improvement, Media and Communications, Human Resources, Philanthropy, Health Information Management and Medical Records
★ 4.7 (110) · Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Operations Management, Organizational Strategy, Operations, Manufacturing Operations, Operational Analysis, Business Operations, Inventory Control, Supply Chain, Operations Research, Process Analysis, Inventory and Warehousing, Operational Efficiency, Decision Making, Strategic Decision-Making, Business Strategies, Process Management, Cost Benefit Analysis, Demand Planning, Service Level, Performance Analysis
★ 4.7 (1.3K) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Team Performance Management, Management Training And Development, Team Management, Team Leadership, Leadership and Management, Organizational Leadership, Leadership, Leadership Development, Adaptability, People Management, Performance Management, Professional Development, Employee Engagement, Self-Awareness
★ 4.8 (140) · Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Project Controls, Team Leadership, Project Planning, Team Performance Management, Team Management, Team Building, People Development, Project Management, Management Training And Development, Project Management Life Cycle, Project Performance, Initiative and Leadership, Performance Reporting, Leadership, Management Reporting, Communication Planning, Stakeholder Management, Communication, Stakeholder Analysis
★ 4.6 (11K) · Mixed · Course · 1 - 4 Weeks

New York Institute of Finance
Skills you'll gain: Operational Risk, Risk Management Framework, Risk Management, Operational Analysis, Risk Modeling, Governance Risk Management and Compliance, Risk Appetite, Risk Control, Governance, Risk Analysis, Regulatory Requirements
★ 4.6 (440) · Beginner · Course · 1 - 3 Months

STARWEAVER
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Relationship Building, Brand Loyalty, Customer Analysis, Customer Retention, Relationship Management, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Target Audience, Data-Driven Marketing, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making
★ 4.6 (285) · Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Personalized Campaigns, Customer Service, Client Services, AI Personalization, Customer experience improvement, Sales Training, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Account Management, Sales Development, Oral Expression, Microsoft Copilot, Customer Engagement, File Management, Personalized Service
Advanced · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Cost Estimation, Stakeholder Engagement, Project Planning, Project Estimation, Work Breakdown Structure, Cost Management, Project Schedules, Project Performance, Stakeholder Communications, Project Risk Management, Estimation, Risk Management, Project Management, Communication Planning, Planning, Quality Management, Change Control, Project Scoping, Milestones (Project Management), Budget Management
★ 4.7 (31K) · Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Stakeholder Management, Program Management, Stakeholder Communications, Communication Planning, Scheduling, Team Management, Team Performance Management, Procurement, Solution Delivery, Cost Management, Project Management Institute (PMI) Methodology, Teamwork, Leadership and Management, Organizational Change, Agile Product Development, Kanban Principles, Project Portfolio Management, Strategic Leadership, Communication, Risk Management
★ 4.6 (183) · Beginner · Professional Certificate · 3 - 6 Months

University of London
Skills you'll gain: Social Justice, Conflict Management, Sustainable Development, Social Impact, International Relations, Community and Social Work, Social Work, Sociology, Advocacy, World History, Demography, Law, Regulation, and Compliance, Storytelling, Peer Review
★ 4.8 (92) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Event Management, Events and Conferences, Event Planning, Event Marketing, Strategic Planning, Business Planning, Marketing Planning, Target Audience, Performance Measurement, Operational Analysis, Drive Engagement, Coordinating, Project Management, Communication Planning, Campaign Planning, Campaign Management, Strategic Decision-Making, Customer Analysis, Driving engagement, Target Market
Mixed · Course · 1 - 3 Months