Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Arizona State University
Skills you'll gain: Leadership, Team Performance Management, Team Collaboration, Visionary, Team Leadership, Succession Planning, Organizational Leadership, Leadership Development, Team Motivation, Collaboration, Leadership and Management, Communication, Rapport Building, Professional Development, Communication Strategies, People Development, Trustworthiness, Employee Coaching, Conflict Management, Emotional Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Technical Communication, MLOps (Machine Learning Operations), Machine Learning, Artificial Intelligence, Model Deployment, Technical Design, Data Pipelines
Intermediate · Course · 1 - 4 Weeks

University of Arizona
Skills you'll gain: Cost Accounting, Management Accounting, Managed Care, Accounting, Contract Accounting, Price Negotiation, Revenue Cycle Management, Cost Management, Operating Cost, Financial Accounting, Cost Estimation, Feasibility Studies, Healthcare Project Management, Profit and Loss (P&L) Management, Revenue Management, Health Care Administration, Financial Analysis, Non-Profit Accounting, Health Care, Financial Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Open Web Application Security Project (OWASP), SonarQube, Threat Modeling, Secure Coding, Application Security, Security Testing, DevSecOps, Code Review, Maintainability, Vulnerability Scanning, Software Quality (SQA/SQC), Risk Mitigation, Software Quality Assurance, MITRE ATT&CK Framework, Vulnerability Assessments, Cyber Security Assessment, Software Technical Review, Continuous Integration, Vulnerability Management, Cyber Attacks
Intermediate · Specialization · 1 - 3 Months

University of Virginia
Skills you'll gain: Usability Testing, Continuous Delivery, Product Testing, Agile Product Development, Continuous Deployment, DevOps, Agile Methodology, Agile Software Development, User Research, Product Development, Lean Methodologies, Innovation
★ 4.7 (1K) · Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Equities, Financial Market, Competitive Analysis, Capital Markets, Financial Trading, Investments, Business Valuation, Market Analysis, Financial Modeling, Business Strategies, Securities Trading, Financial Analysis, Investment Management, Finance, Market Dynamics, Portfolio Management, Benchmarking, Financial Forecasting
Beginner · Course · 1 - 3 Months
IE Business School
Skills you'll gain: Customer experience strategy (CX), Customer experience improvement, Branding, Brand Strategy, Brand Management, Journey Mapping, Customer Insights, Consumer Behaviour, Value Propositions, Experience Design, Internal Communications, Subcontracting, Managed Services, Supplier Management
★ 4.7 (563) · Intermediate · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Model View Controller, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), HTML and CSS, Linux, Linux Commands, Application Deployment, Django (Web Framework), Cloud Deployment, Web Applications, Command-Line Interface, Web Servers, Web Development, SQL, Database Management, Python Programming, Software Installation
★ 4.7 (1.9K) · Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Role-Based Access Control (RBAC), Authorization (Computing), Identity and Access Management, Scalability, Data Access, Security Controls, User Provisioning, Security Management, Collaborative Software, Content Management, Data Security, Data Management, Data Governance, Verification And Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Infrastructure as Code (IaC), Amazon Web Services, AWS Identity and Access Management (IAM), Data Integration, IT Automation, Cloud Security, Billing, Billing Systems, Expense Management, Cloud-Based Integration, Security Controls, Cost Management, Cloud Solutions, Technical Support, Cloud Services, Technical Support and Services, Regulatory Compliance, Cloud Standards, System Support, Network Troubleshooting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Modeling, Data Analysis Expressions (DAX), Power BI, Power Platform Architecture & Technical Design, Performance Improvement, Performance Tuning, Data Architecture, Performance Measurement, Dashboard Creation, Dashboard, Performance Analysis, Scalability, Model Optimization, Microsoft SQL Servers, Microsoft Azure, Performance Metric, Business Intelligence, Data Transformation, Performance Management, Data Storage
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Google Cloud Platform, Amazon Web Services, AWS Identity and Access Management (IAM), Virtual Private Networks (VPN), Identity and Access Management, Cloud Infrastructure, Cloud Computing Architecture, Cloud Computing, Virtual Networking, Network Routing, Firewall, Network Security, Border Gateway Protocol, Wide Area Networks, User Accounts, Load Balancing
★ 4.7 (1.7K) · Intermediate · Course · 1 - 4 Weeks