Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

The University of Hong Kong
Skills you'll gain: Instructional Design, Curriculum Development, Lesson Planning, Pedagogy, Teaching, Course Development, Instructional Strategies, Student Engagement, Higher Education, Learning Theory
Beginner · Course · 1 - 3 Months

Skills you'll gain: Backlogs, Business Workflow Analysis, Issue Tracking, Project Controls, Project Performance, Root Cause Analysis, Performance Metric, Data-Driven Decision-Making, Automation, Process Analysis, Process Design, Performance Measurement, Automation Engineering
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: AI Personalization, Fraud detection, Generative AI, Responsible AI, Data Ethics, AI Enablement, Data Governance, Big Data, Business Strategies, Machine Learning Algorithms, Generative Adversarial Networks (GANs), Corporate Strategy, Data Security, Governance, Human Resources, Customer Data Management, Credit Risk, Data-Driven Decision-Making, Machine Learning, Analytics
Beginner · Specialization · 3 - 6 Months

Palo Alto Networks
Skills you'll gain: Cybersecurity, Cyber Attacks, Network Security, Zero Trust Network Access, Malware Protection, Firewall, AI Security, Endpoint Security, Threat Modeling, Cloud Security, System Configuration, Cloud Computing, Software As A Service, Cryptography, Authentications
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Programming Principles, Data Modeling, Data Integrity, Application Development, Data Maintenance, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Relational Databases, Requirements Analysis, Application Deployment, Database Design, Database Management, Business Requirements, C# (Programming Language), Application Development, Data Validation, Business Logic, UI Components, Data Access, User Interface (UI) Design
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Kubernetes, Amazon Web Services, Scalability, Containerization, Cloud Management, Cloud Computing Architecture, Cloud Deployment, Managed Services, Software Versioning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, Model Context Protocol, Agentic Workflows, Prompt Engineering, Anthropic Claude, AI Orchestration, Application Programming Interface (API), Prompt Patterns, Restful API, Prompt Engineering Tools, LLM Application, JSON, Generative AI Agents, Tool Calling, Generative AI, Artificial Intelligence, Agentic systems, Automation, Scalability, Servers
Intermediate · Specialization · 1 - 3 Months

Packt
Skills you'll gain: Data Analysis Expressions (DAX), Customer Insights, Power BI, Data Modeling, Dashboard, Data Transformation, Data Import/Export, Data Manipulation, Data Literacy, Database Design, Interactive Data Visualization, Data Processing, Big Data, Business Intelligence, Data Integration, Star Schema, Time Series Analysis and Forecasting, Data Visualization Software, Data Cleansing, Trend Analysis
Beginner · Specialization · 1 - 4 Weeks

Skills you'll gain: Network Engineering, Cloud Engineering, Network Planning And Design, Network Troubleshooting, Network Architecture, Virtual Networking, Network Monitoring, Event Monitoring, Network Administration, Network Performance Management, Google Cloud Platform, Hybrid Cloud Computing, Cloud Infrastructure, General Networking, Cloud Computing Architecture, Network Infrastructure, Network Support, Virtual Private Networks (VPN), Kubernetes, Virtual Local Area Network (VLAN)
Advanced · Course · 1 - 3 Months

Skills you'll gain: SQL, Star Schema, Data Modeling, Data Quality, Data Pipelines, Database Design, Data Mart, Data Validation, Extract, Transform, Load, Data Analysis, Data Warehousing, Data Transformation, Data Management, Version Control
Beginner · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Control Systems, Robotics, Embedded Software, Automation, Software Architecture, Simulations, Safety Assurance, Hardware Architecture, Systems Architecture, Computer Vision, Mathematical Modeling, Safety Standards, Global Positioning Systems
Advanced · Course · 1 - 3 Months