Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Erasmus University Rotterdam
Skills you'll gain: Innovation, Creativity, Brainstorming, Process Development, Design Thinking, Organizational Leadership, Product Development, Diversity and Inclusion, Product Lifecycle Management, Team Management, Business Strategy, Lean Methodologies
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Retrieval-Augmented Generation, Generative AI, AI Enablement, Enterprise Security, Agentic systems, Tool Calling, Artificial Intelligence, Customer experience improvement, LLM Application, Strategic Planning, Decision Making, Organizational Strategy, Cloud Infrastructure, Cloud Computing, Cloud Platforms, Innovation, MLOps (Machine Learning Operations), Collaboration
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Augmented Reality, Apple iOS, Apple Xcode, Swift Programming, Virtual Environment, 3D Assets, Debugging, Animations, User Interface (UI), Development Environment, Game Design, Computer Graphics, Linear Algebra, Real Time Data
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Test Case, Test Automation, Test Data, Functional Testing, Test Execution Engine, CI/CD, System Testing, Software Testing, No-Code Development, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Operational Analysis, Box Plots, Performance Analysis, Team Performance Management, Collaborative Software, Performance Metric, Performance Measurement, Collaboration, Data-Driven Decision-Making, Data Visualization, Analysis, Report Writing, Key Performance Indicators (KPIs), Business Metrics, Data Presentation, Test Tools, Virtual Teams, Communication Systems
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Strategy, Web Analytics, Search Engine Optimization, Copywriting, Customer Insights, Keyword Research, Revenue Management
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Agile Software Development, Agile Methodology, Scaled Agile Framework, Agile Project Management, Conflict Management, Leadership, Sprint Planning, Scrum (Software Development), Project Planning, Team Building, Software Development Life Cycle, Prioritization, Backlogs, Sprint Retrospectives, Kanban Principles, User Story, Lean Methodologies, Communication, Continuous Improvement Process
Mixed · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Git (Version Control System), JUnit, Android Studio, Android Development, Unit Testing, Maintainability, Software Design Patterns, Test Automation, File I/O, Object Oriented Programming (OOP), Integration Testing, Test Driven Development (TDD), Mobile Development, Software Testing, Testability, Software Engineering, Java Programming, Java, Application Security, Development Testing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Retrieval-Augmented Generation, Generative Model Architectures, Model Deployment, Large Language Modeling, Model Evaluation, LangChain, Data Ethics, Generative AI, LLM Application, Data Validation, Application Deployment, Data Cleansing, Data Quality, Image Quality, Data Preprocessing, Vector Databases, Transfer Learning, MLOps (Machine Learning Operations), AI Workflows, Cloud Computing
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Patient Communication, Patient-centered Care, Empathy, Interpersonal Communications, Emotional Intelligence, Constructive Feedback, Peer Review, Active Listening, Compassion, Communication, Self-Awareness, Education and Training
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Data Ethics, Responsible AI, Workforce Planning, Human Resource Strategy, Employee Engagement, AI Enablement, Regulatory Compliance, People Analytics, Compliance Management, Human Resource Policies, Recruitment Strategies, ChatGPT, Employee Retention, Recruitment, Governance, Ethical Standards And Conduct, Dashboard
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Event Marketing, Target Audience, Adobe Express, Marketing Materials, Promotional Materials, Goal Setting, Promotional Strategies, Community Outreach, Content Creation, Event Planning, Performance Measurement, Marketing Analytics, Copywriting, Visual Design, Marketing Channel, Graphic Design, Branding, Strategic Partnership
Beginner · Course · 1 - 4 Weeks