Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Customer Relationship Management (CRM) Software, Relationship Building, Consultative Approaches, Solution Selling, Customer Insights
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Large Language Modeling, Generative AI, Retrieval-Augmented Generation, Generative Model Architectures, PyTorch (Machine Learning Library), Vector Databases, LLM Application, Generative Adversarial Networks (GANs), Embeddings, Natural Language Processing, Hugging Face, Transfer Learning, Data Pipelines, Recurrent Neural Networks (RNNs), Text Mining, Data Ethics, Data Preprocessing, Artificial Intelligence, Performance Tuning
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Bootstrap (Front-End Framework), Web Applications, Web Development Tools, Microsoft Azure, Authentications, Authorization (Computing)
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Dashboard, Application Performance Management, System Monitoring, Enterprise Application Management, Performance Tuning, Performance Analysis, Management Reporting, Performance Metric, Anomaly Detection, Real Time Data, Continuous Monitoring, Root Cause Analysis, Operational Performance Management, Business Metrics, Transaction Processing, Key Performance Indicators (KPIs), Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks
O.P. Jindal Global University
Skills you'll gain: Econometrics, Surveys, Data Ethics, Environmental Laws, Sampling (Statistics), Social Sciences, Research Reports, Social Determinants Of Health, Matplotlib, Public Policies, Research Methodologies, Political Sciences, Economics, Policy, and Social Studies, Economic Development, Policy Analysis, International Relations, Diplomacy, Economics, Complex Problem Solving, Socioeconomics
Earn a degree
Degree · 1 - 4 Years

University of Colorado Boulder
Skills you'll gain: User Story, New Product Development, Real-Time Operating Systems, Model Based Systems Engineering, Model Evaluation, Field-Programmable Gate Array (FPGA), Failure Analysis, Sustainable Business, Data Mining, Delegation Skills, Object Oriented Design, Sampling (Statistics), Proposal Writing, Supplier Management, Accountability, Data Ethics, Sustainability Reporting, Database Design, Generative AI, Sustainable Design
Earn a degree
Degree · 1 - 4 Years

Logical Operations
Skills you'll gain: Project Management Life Cycle, Project Closure, Project Implementation, Project Management, Project Coordination, Project Scoping, Project Design, Project Schedules, Project Controls, Change Control, Project Planning, Cost Management, Work Breakdown Structure, Project Estimation, Communication Planning, Project Documentation, Scheduling, Risk Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Angular, Command-Line Interface
Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: AI Security, Responsible AI, Threat Modeling, DevSecOps, Governance Risk Management and Compliance, Compliance Management, Data Ethics, Data Governance, Model Evaluation, Reinforcement Learning, Risk Management, Prompt Engineering, Governance, Regulatory Compliance, Security Testing, MLOps (Machine Learning Operations), MITRE ATT&CK Framework, Continuous Monitoring, Ethical Standards And Conduct, Vulnerability Assessments
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Query Languages, Data Manipulation
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Customer experience improvement, Salesforce, Cloud-Based Integration, Operational Excellence, Data Integration, Amazon Web Services, Systems Integration, Strategic Partnership, Customer Service, Business Solutions, Business Transformation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Issue Tracking, User Story, Dashboard, Workflow Management, Scrum (Software Development), Work Breakdown Structure, Kanban Principles, Sprint Planning, Technical Documentation, Prioritization, Query Languages, Process Management, Collaborative Software, Technical Communication, Stakeholder Communications, Team Oriented
Beginner · Course · 1 - 4 Weeks