Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Johns Hopkins University
Skills you'll gain: Responsible AI, Data Ethics, Risking, Artificial Intelligence, Machine Learning, AI Product Strategy, Ethical Standards And Conduct, Case Studies, Legal Risk, Law, Regulation, and Compliance, Data-Driven Decision-Making, Analysis
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Git (Version Control System), GitHub, Version Control, Software Versioning, Software Configuration Management, Collaborative Software, Software Development, Software Installation, Devops Tools, File Management, Linux, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Engineering Practices, Matlab, Engineering Calculations, Engineering Analysis, Engineering, Artificial Intelligence and Machine Learning (AI/ML), Applied Mathematics, Artificial Neural Networks
Beginner · Specialization · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Billing, Looker (Software), Billing Systems, Expense Management, Cloud Management, Accounting and Finance Software, Dashboard, Cost Management, User Accounts, Operating Cost, Google Sheets, Account Management, Resource Management, Identity and Access Management
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Dashboard, Data Entry, Business Reporting, Data Cleansing, Data Visualization, Data Management, Analytics, Data Validation
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Order Management, Product Knowledge, B2B Sales, Customer Support, Sales, Management Reporting
Beginner · Professional Certificate · 3 - 6 Months

IE Business School
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Workplace inclusivity, Cultural Diversity, Human Resource Policies, Safety Culture, Employee Engagement, Employee Retention, Organizational Leadership, Relationship Building, Employee Surveys, Mentorship, Business Strategy, Leadership, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: TypeScript, Debugging, Javascript, Unit Testing, Maintainability, Software Design Patterns, Programming Principles, Data Structures, Data Validation, Web Development, Web Design, Computer Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Natural Language Processing, Data Storytelling, Technical Communication, Data Visualization, Data-Driven Decision-Making, Interactive Data Visualization, Generative AI, Data Visualization Software, Data Analysis, Strategic Communication, Communication, Big Data, Responsible AI, Artificial Intelligence, Presentations, Advanced Analytics
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Innovation, Internal Auditing, Corporate Strategy, Overcoming Objections, Organizational Structure, Organizational Change, Entrepreneurship, Culture Transformation, New Business Development, Business Strategy
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Machine Learning Algorithms, Computer Vision, Applied Machine Learning, Image Analysis, Civil Engineering, Artificial Intelligence, Electrical Substation, Machine Learning, Computer Engineering, Tensorflow, Engineering, Deep Learning, PyTorch (Machine Learning Library), Artificial Neural Networks, Electric Power Systems, Electrical Engineering, Oil and Gas, Mechanical Engineering, Keras (Neural Network Library), Predictive Modeling
Intermediate · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Multilingualism, Language Interpretation, Translation, and Studies, Cultural Diversity, Language Learning, Diversity Awareness, Culture, Intercultural Competence, World History, Community Development, Digital Communications
Beginner · Course · 1 - 3 Months