Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Illinois Tech
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Dashboard, Data Entry, Business Reporting, Data Cleansing, Data Visualization, Data Management, Analytics, Data Validation
Build toward a degree
Beginner · Course · 1 - 4 Weeks

École Polytechnique
Skills you'll gain: Experimentation, Physics, Engineering, Scientific, and Technical Instruments, Materials science, Laboratory Equipment, General Science and Research, Physical Science, Research
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data Presentation, Technical Communication, Statistical Reporting, Data Storytelling, Data Science, Data Analysis, Data Visualization, Data Ethics, Data-Driven Decision-Making, Exploratory Data Analysis, Applied Mathematics, Statistics, Computer Science
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Sustainable Development, Geographic Information Systems, Geospatial Mapping, Sustainability Reporting, Spatial Data Analysis, Sustainable Business, Spatial Analysis, Data Storytelling, Environmental Monitoring, Data Visualization, Stakeholder Engagement, Trend Analysis, Decision Making
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Java Programming, Java, Pedagogy, Debugging, Program Development, Object Oriented Programming (OOP), Computer Programming, Computational Thinking, Cultural Responsiveness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Warehousing, Extract, Transform, Load, Snowflake Schema, Star Schema, Business Intelligence, Data Modeling, Database Design, Data Management, Data Integration, Performance Tuning, Databases, Data Transformation, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Code Review, Technical Documentation, Software Documentation
Advanced · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Creativity, Generative AI, Artificial Intelligence, Computational Thinking, Computer Programming, Visualization (Computer Graphics), Algorithms, Musical Composition, Art History, Music History
Intermediate · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: User Story, Sprint Retrospectives, Sprint Planning, Backlogs, Project Risk Management, Agile Project Management, Agile Methodology, Stakeholder Engagement, Stakeholder Management, Kanban Principles, Project Documentation, Portfolio Management, Product Improvement, Project Planning, Performance Analysis, Team Building, Estimation
Advanced · Course · 1 - 3 Months

Skills you'll gain: Market Data, Financial Data, Financial Statement Analysis, Financial Analysis, Data Analysis, Financial Statements, Technical Analysis, Real Time Data, Financial Market, Accounting and Finance Software, Securities Trading
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Collaborative Software, Workflow Management, Team Performance Management, Project Management Software, Organizational Skills, Calendar Management, Performance Improvement, Delegation Skills, Performance Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Stata, Regression Analysis, Statistical Modeling, Data Visualization, Advanced Analytics, Statistical Analysis, Graphing, Predictive Modeling, Correlation Analysis, Statistical Hypothesis Testing, Data Manipulation
Beginner · Course · 3 - 6 Months