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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • B

    British Standards Institution

    AI Governance & ISO 42001 Readiness for GRC, Audit, & Legal

    Skills you'll gain: AI Security, Data Ethics, Responsible AI, Risking, Risk Management Framework, Artificial Intelligence, AI literacy, Data Governance, Risk Management, Compliance Management, Operational Risk, Regulatory Compliance, Business Risk Management, Governance Risk Management and Compliance, Compliance Training, Risk Analysis, Quality Management Systems, Governance, Trustworthiness, Auditing

    3.2 stars, 17 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 3.2 (17) · Beginner · Specialization · 3 - 6 Months

    Status: Top AI program
    Top AI program
    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    CompTIA A+ Certification Core 2 (220-1102)

    Skills you'll gain: Operating System Administration, Remote Access Systems, Local Area Networks, Software Installation, Command-Line Interface, Threat Management, Microsoft Windows, System Configuration, Threat Detection, Information Technology Operations, Wireless Networks, Systems Administration, Network Security, TCP/IP, Information Systems Security, Peripheral Devices, USB, Operating Systems, Computer Hardware, Data Storage Technologies

    4.7 stars, 47 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (47) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • B

    Board Infinity

    Fundamentals of Static Testing

    Skills you'll gain: Software Testing, Software Technical Review, Code Review, Software Quality Assurance, Verification And Validation, Quality Assurance, SonarQube, Human Factors

    4.2 stars, 65 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.2 (65) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • G

    Google Cloud

    Logging and Monitoring in Google Cloud

    Skills you'll gain: Dashboard Creation, Problem Management, Data Import/Export, Data Access

    4.7 stars, 224 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (224) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Codio

    Cloud Computing Primer for Semi-tech and Business Learners

    Skills you'll gain: Infrastructure As A Service (IaaS), Service Level Agreement, Cloud Deployment, Platform As A Service (PaaS), Software As A Service, Cloud Infrastructure, Cloud Services, Cloud Computing, Cloud Platforms, Public Cloud, Application Development, Application Deployment, Cloud Applications, Cloud Solutions, Private Cloud, Service Level, Business Software, DevOps, Vendor Contracts, Collaborative Software

    4.6 stars, 98 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.6 (98) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Generative AI for Sales Professionals

    Skills you'll gain: Microsoft Copilot, Forecasting, Sales Enablement, Revenue Forecasting, Prompt Engineering, Sales Strategy, Customer Analysis, Data Cleansing, Sales Development, Sales, Sales Operations, Sales Management, Responsible AI, General Sales Practices, Sales Process, Sales Support, Sales Presentations, Customer Relationship Management (CRM) Software, Sales Pipelines, Data Ethics

    4.4 stars, 30 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.4 (30) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Peking University

    中级商务汉语(入职与营销篇)

    Skills you'll gain: Interviewing Skills, Business Communication, Product Support, Marketing, Customer Complaint Resolution, Customer Service, Product Marketing, Product Knowledge, Product Demonstration, New Hire Orientations, Vocabulary, Greeting Customers, Oral Expression, Recruitment, Product Promotion, Language Learning, Consumer Behaviour, Employee Onboarding, Verbal Communication Skills, Language Competency

    4.9 stars, 152 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.9 (152) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • B

    Board Infinity

    HR Foundations: Core Concepts, Practices, and Leadership

    Skills you'll gain: Organizational Development, Culture Transformation, Talent Recruitment, Human Resource Management, Management Training And Development, Human Capital, Intercultural Competence, Human Resources Software, Organizational Leadership, People Development, Professionalism, Human Resources Information System (HRIS), Workforce Development, Organizational Change, Staff Management, Employee Engagement

    3.7 stars, 90 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 3.7 (90) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • B

    Banco Interamericano de Desarrollo

    Decision Making and Governance of Natural Disaster Risk

    Skills you'll gain: Feasibility Studies, Risk Management, Project Risk Management, Risk Analysis, Governance Risk Management and Compliance, Risk Mitigation, Governance, Disaster Recovery, Key Performance Indicators (KPIs), Financial Analysis, Cost Benefit Analysis, Investment Management, Prioritization, Climate Change Adaptation, Quantitative Research, Decision Making, Public Works, Public Policies

    4.7 stars, 107 reviews, Advanced, Course, 1 - 4 Weeks

    ★ 4.7 (107) · Advanced · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Create a Virtual Classroom using Google Slides

    Skills you'll gain: Education Software and Technology, Virtual Environment, Teaching, Collaborative Software, Data Sharing, Google Workspace

    4.8 stars, 239 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.8 (239) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • É

    École Polytechnique Fédérale de Lausanne

    African cities : An Introduction to Urban Planning

    Skills you'll gain: Public Works, Land Development, Governance, Climate Change Adaptation, Land Management, Community Development, Environmental Issue, Operational Analysis, Cost Management, Sustainable Development, Policy Analysis, Research, and Development, Economic Development, Project Finance, Spatial Analysis, Transportation Operations, Finance, Demography

    4.8 stars, 20 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (20) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • P

    Pearson

    CCNA 200-301 Version 1.1

    Skills you'll gain: Virtual Local Area Network (VLAN), Network Security, Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Network Architecture, TCP/IP, Routing Protocols, Network Switches, Network Routing, Open Shortest Path First (OSPF), Wireless Networks, Network Support, Network Routers, Virtual Networking, Ansible, General Networking, Network Infrastructure, Software-Defined Networking, Network Planning And Design, Virtual Private Networks (VPN)

    4.1 stars, 22 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.1 (22) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
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In summary, here are 10 of our most popular technical support courses

  • AI Governance & ISO 42001 Readiness for GRC, Audit, & Legal: British Standards Institution
  • CompTIA A+ Certification Core 2 (220-1102): Packt
  • Fundamentals of Static Testing: Board Infinity
  • Logging and Monitoring in Google Cloud: Google Cloud
  • Cloud Computing Primer for Semi-tech and Business Learners: Codio
  • Generative AI for Sales Professionals: Microsoft
  • 中级商务汉语(入职与营销篇): Peking University
  • HR Foundations: Core Concepts, Practices, and Leadership: Board Infinity
  • Decision Making and Governance of Natural Disaster Risk: Banco Interamericano de Desarrollo
  • Create a Virtual Classroom using Google Slides: Coursera

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