Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

British Standards Institution
Skills you'll gain: AI Security, Data Ethics, Responsible AI, Risking, Risk Management Framework, Artificial Intelligence, AI literacy, Data Governance, Risk Management, Compliance Management, Operational Risk, Regulatory Compliance, Business Risk Management, Governance Risk Management and Compliance, Compliance Training, Risk Analysis, Quality Management Systems, Governance, Trustworthiness, Auditing
★ 3.2 (17) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Operating System Administration, Remote Access Systems, Local Area Networks, Software Installation, Command-Line Interface, Threat Management, Microsoft Windows, System Configuration, Threat Detection, Information Technology Operations, Wireless Networks, Systems Administration, Network Security, TCP/IP, Information Systems Security, Peripheral Devices, USB, Operating Systems, Computer Hardware, Data Storage Technologies
★ 4.7 (47) · Beginner · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Software Testing, Software Technical Review, Code Review, Software Quality Assurance, Verification And Validation, Quality Assurance, SonarQube, Human Factors
★ 4.2 (65) · Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Dashboard Creation, Problem Management, Data Import/Export, Data Access
★ 4.7 (224) · Beginner · Course · 1 - 3 Months
Skills you'll gain: Infrastructure As A Service (IaaS), Service Level Agreement, Cloud Deployment, Platform As A Service (PaaS), Software As A Service, Cloud Infrastructure, Cloud Services, Cloud Computing, Cloud Platforms, Public Cloud, Application Development, Application Deployment, Cloud Applications, Cloud Solutions, Private Cloud, Service Level, Business Software, DevOps, Vendor Contracts, Collaborative Software
★ 4.6 (98) · Beginner · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Forecasting, Sales Enablement, Revenue Forecasting, Prompt Engineering, Sales Strategy, Customer Analysis, Data Cleansing, Sales Development, Sales, Sales Operations, Sales Management, Responsible AI, General Sales Practices, Sales Process, Sales Support, Sales Presentations, Customer Relationship Management (CRM) Software, Sales Pipelines, Data Ethics
★ 4.4 (30) · Beginner · Specialization · 1 - 3 Months

Peking University
Skills you'll gain: Interviewing Skills, Business Communication, Product Support, Marketing, Customer Complaint Resolution, Customer Service, Product Marketing, Product Knowledge, Product Demonstration, New Hire Orientations, Vocabulary, Greeting Customers, Oral Expression, Recruitment, Product Promotion, Language Learning, Consumer Behaviour, Employee Onboarding, Verbal Communication Skills, Language Competency
★ 4.9 (152) · Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Organizational Development, Culture Transformation, Talent Recruitment, Human Resource Management, Management Training And Development, Human Capital, Intercultural Competence, Human Resources Software, Organizational Leadership, People Development, Professionalism, Human Resources Information System (HRIS), Workforce Development, Organizational Change, Staff Management, Employee Engagement
★ 3.7 (90) · Intermediate · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Feasibility Studies, Risk Management, Project Risk Management, Risk Analysis, Governance Risk Management and Compliance, Risk Mitigation, Governance, Disaster Recovery, Key Performance Indicators (KPIs), Financial Analysis, Cost Benefit Analysis, Investment Management, Prioritization, Climate Change Adaptation, Quantitative Research, Decision Making, Public Works, Public Policies
★ 4.7 (107) · Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Education Software and Technology, Virtual Environment, Teaching, Collaborative Software, Data Sharing, Google Workspace
★ 4.8 (239) · Beginner · Guided Project · Less Than 2 Hours

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Public Works, Land Development, Governance, Climate Change Adaptation, Land Management, Community Development, Environmental Issue, Operational Analysis, Cost Management, Sustainable Development, Policy Analysis, Research, and Development, Economic Development, Project Finance, Spatial Analysis, Transportation Operations, Finance, Demography
★ 4.8 (20) · Intermediate · Course · 1 - 3 Months

Pearson
Skills you'll gain: Virtual Local Area Network (VLAN), Network Security, Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Network Architecture, TCP/IP, Routing Protocols, Network Switches, Network Routing, Open Shortest Path First (OSPF), Wireless Networks, Network Support, Network Routers, Virtual Networking, Ansible, General Networking, Network Infrastructure, Software-Defined Networking, Network Planning And Design, Virtual Private Networks (VPN)
★ 4.1 (22) · Beginner · Specialization · 1 - 3 Months