Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of California, Irvine
Skills you'll gain: Virtual Teams, Telecommuting, Team Leadership, Conflict Management, Interpersonal Communications, Trustworthiness, Leadership, Collaboration, Teamwork, Collaborative Software, Team Building, Leadership Development, Productivity, Social Skills, Rapport Building, People Management, Relationship Building, Team Performance Management, Meeting Facilitation, Constructive Feedback
Beginner · Specialization · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, Multimodal Prompts, Embeddings, Large Language Modeling, Generative AI, Vector Databases, Image Analysis, Applied Machine Learning
Intermediate · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Linux Commands, Linux, Command-Line Interface, Linux Administration, OS Process Management, Ubuntu, System Monitoring, Network Troubleshooting, File Transfer Protocol (FTP), File Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Timelines, Brainstorming, Ideation, Product Design, Project Design, Design Thinking, Persona Development, Workflow Management, Teamwork, Collaborative Software, Collaboration, Innovation, Creativity
Beginner · Guided Project · Less Than 2 Hours
Imperial College London
Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), Virtual Environment, Computer Graphics, Android Development, Computer Graphic Techniques, 3D Assets, Visualization (Computer Graphics), Application Development, Animation and Game Design
Intermediate · Course · 1 - 4 Weeks
Imperial College London
Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), Virtual Environment, 3D Assets, Visualization (Computer Graphics), Android Development, Computer Graphics, Android Studio, Computer Graphic Techniques, Animations, Interaction Design
Advanced · Course · 1 - 4 Weeks
Skills you'll gain: ISO/IEC 27001, Risk Management, Personally Identifiable Information, Business Risk Management, Security Management, Security Controls, Information Systems Security, Technical Standard, Security Strategy, Information Privacy
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Dashboard, Salesforce, Data Visualization, Data Storytelling, Ad Hoc Reporting, Management Reporting, Product Demonstration, Business Reporting, Report Writing, End User Training and Support, Real Time Data, Data Import/Export
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AWS SageMaker, MLOps (Machine Learning Operations), Feature Engineering, AI Personalization, Model Deployment, Amazon Web Services, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Data Cleansing, Data Processing, Data Wrangling, Data Integrity, Machine Learning, Machine Learning Algorithms, Data Modeling, Supervised Learning, Data Mining, Random Forest Algorithm, Data Management, Unsupervised Learning
Intermediate · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, Innovation, Cybersecurity, Application Programming Interface (API), Service Design, Systems Integration, Service Level, Organizational Strategy, Mobile Banking, Social Media, Organizational Change, Application Security, E-Commerce, Business Modeling
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Business Process Modeling, Systems Analysis, AI Workflows, Business Analysis, Generative AI, Stakeholder Communications, Systems Architecture, Solution Architecture, Business Process Automation, Stakeholder Analysis, ChatGPT, Technical Consulting, Software Architecture, Consulting, Systems Thinking, Business Communication
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Innovation, Internal Auditing, Corporate Strategy, Overcoming Objections, Organizational Structure, Organizational Change, Entrepreneurship, Culture Transformation, New Business Development, Business Strategy
Beginner · Course · 1 - 4 Weeks