Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

John Wiley & Sons
Skills you'll gain: AutoCAD, Autodesk, Technical Drawing, Computer-Aided Design, Engineering Drawings, 3D Modeling, Architectural Drawing, Drafting and Engineering Design, 3D Assets, Visualization (Computer Graphics), Design Software, Engineering Documentation, Plot (Graphics), Technical Documentation, Computer Graphics, Graphical Tools, Data Import/Export, Digital Design, Design and Product, Design Elements And Principles
Beginner · Specialization · 3 - 6 Months

Universidad de los Andes
Skills you'll gain: Adaptability, Decision Making, Self-Awareness, Planning, Personal Development, Dealing With Ambiguity, Independent Thinking, Higher Education, Lifelong Learning, Critical Thinking, Goal Setting, Family Support, Open Mindset, Research
★ 4.8 (736) · Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Identity and Access Management, Prompt Engineering, Google Cloud Platform, Cloud Infrastructure, Kubernetes, CI/CD, Microservices, Application Deployment, Cloud Engineering, Cloud Deployment, Google App Engine, Cloud Computing, Containerization, Infrastructure As A Service (IaaS), Data Storage Technologies, Cloud Solutions, Cloud Platforms, Site Reliability Engineering, Cloud Computing Architecture, Technical Design
★ 4.5 (904) · Intermediate · Professional Certificate · 3 - 6 Months
University of California San Diego
Skills you'll gain: Collaborative Software, Telecommuting, Team Collaboration, Human Computer Interaction, Social Impact, Social Network Analysis, Interaction Design, Social Sciences, Driving engagement, Digital Communications
★ 4.4 (820) · Mixed · Course · 1 - 4 Weeks

Capitals Coalition
Skills you'll gain: Stakeholder Engagement, Sustainable Business, Corporate Sustainability, Business Risk Management, Stakeholder Management, Natural Resource Management, Sustainability Standards, Risk Analysis, Environmental Resource Management, Human Capital, Risk Management, Decision Making, Problem Solving, Business Communication, Project Scoping
★ 4.7 (53) · Beginner · Course · 1 - 4 Weeks

Technical University of Denmark (DTU)
Skills you'll gain: Environmental Regulations, Environmental Laws, Environment, Environmental Policy, Environmental Resource Management, Environmental Management Systems, Environmental Issue, Ethical Standards And Conduct, Environment and Resource Management, Systems Thinking, Cost Benefit Analysis, Case Studies, Economics
★ 4.7 (432) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Architectural Drawing, AutoCAD, Architectural Design, Building Design, Architecture and Construction, Technical Drawing, Engineering Drawings, Civil and Architectural Engineering, Drafting and Engineering Design, Computer-Aided Design, Engineering Plans And Specifications, Sustainable Architecture, Autodesk, AutoCAD Civil 3D, Architectural Engineering, Structural Engineering, Land Development, Functional Design, Layout Design, 3D Modeling
★ 4.8 (76) · Beginner · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Non-Verbal Communication, Communication Strategies, Interpersonal Communications, Technical Communication, Target Audience, Leadership Studies, Strategic Communication, Communication, Stakeholder Communications, Persuasive Communication, Professional Development, Leadership, Influencing, Rapport Building, Professionalism, Organizational Leadership, Active Listening
★ 4.8 (30) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Sales Development, Growth Mindedness, Oral Expression, Lead Generation, Time Management, Customer Relationship Management, Active Listening, Customer Relationship Management (CRM) Software, Enthusiasm, Constructive Feedback, Consultative Selling, Selling Techniques, Verbal Communication Skills, Intercultural Competence, Interpersonal Communications, Interviewing Skills, Technical Sales, Salesforce, Storytelling
★ 4 (49) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Microsoft Office, Email Automation, Microsoft 365, Collaborative Software, Proposal Writing, Productivity Software, Meeting Facilitation, Prompt Engineering, Proposal Development, Calendar Management, Business Writing, Setting Appointments, Workflow Management
★ 4.7 (38) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Quantum computing, Probability, Linear Algebra, Probability & Statistics, Mathematics and Mathematical Modeling, Statistics, Applied Mathematics, Computer Science, Algebra, Physics
★ 4.4 (77) · Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Service Level Agreement, Software As A Service, Cloud Deployment, Cloud Services, Cloud Computing, Cloud Solutions, Cloud Applications, Service Level, Business Software, Vendor Contracts, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Collaborative Software, Product Demonstration, Growth Strategies
★ 4.6 (87) · Beginner · Course · 1 - 4 Weeks