• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • J

    John Wiley & Sons

    AutoCAD For Dummies

    Skills you'll gain: AutoCAD, Autodesk, Technical Drawing, Computer-Aided Design, Engineering Drawings, 3D Modeling, Architectural Drawing, Drafting and Engineering Design, 3D Assets, Visualization (Computer Graphics), Design Software, Engineering Documentation, Plot (Graphics), Technical Documentation, Computer Graphics, Graphical Tools, Data Import/Export, Digital Design, Design and Product, Design Elements And Principles

    Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    Universidad de los Andes

    PlanU: escoge la mejor carrera y universidad para ti

    Skills you'll gain: Adaptability, Decision Making, Self-Awareness, Planning, Personal Development, Dealing With Ambiguity, Independent Thinking, Higher Education, Lifelong Learning, Critical Thinking, Goal Setting, Family Support, Open Mindset, Research

    4.8 stars, 736 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (736) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • G

    Google Cloud

    Preparing for Google Cloud Certification: Cloud Architect Professional Certificate 日本語版

    Skills you'll gain: Identity and Access Management, Prompt Engineering, Google Cloud Platform, Cloud Infrastructure, Kubernetes, CI/CD, Microservices, Application Deployment, Cloud Engineering, Cloud Deployment, Google App Engine, Cloud Computing, Containerization, Infrastructure As A Service (IaaS), Data Storage Technologies, Cloud Solutions, Cloud Platforms, Site Reliability Engineering, Cloud Computing Architecture, Technical Design

    4.5 stars, 904 reviews, Intermediate, Professional Certificate, 3 - 6 Months

    ★ 4.5 (904) · Intermediate · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of California San Diego

    Social Computing

    Skills you'll gain: Collaborative Software, Telecommuting, Team Collaboration, Human Computer Interaction, Social Impact, Social Network Analysis, Interaction Design, Social Sciences, Driving engagement, Digital Communications

    4.4 stars, 820 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.4 (820) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Capitals Coalition

    Valuing nature and people to inform business decision-making

    Skills you'll gain: Stakeholder Engagement, Sustainable Business, Corporate Sustainability, Business Risk Management, Stakeholder Management, Natural Resource Management, Sustainability Standards, Risk Analysis, Environmental Resource Management, Human Capital, Risk Management, Decision Making, Problem Solving, Business Communication, Project Scoping

    4.7 stars, 53 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (53) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • T

    Technical University of Denmark (DTU)

    Environmental Management & Ethics

    Skills you'll gain: Environmental Regulations, Environmental Laws, Environment, Environmental Policy, Environmental Resource Management, Environmental Management Systems, Environmental Issue, Ethical Standards And Conduct, Environment and Resource Management, Systems Thinking, Cost Benefit Analysis, Case Studies, Economics

    4.7 stars, 432 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.7 (432) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • E

    EDUCBA

    AutoCAD Architectural Design & Residential Planning

    Skills you'll gain: Architectural Drawing, AutoCAD, Architectural Design, Building Design, Architecture and Construction, Technical Drawing, Engineering Drawings, Civil and Architectural Engineering, Drafting and Engineering Design, Computer-Aided Design, Engineering Plans And Specifications, Sustainable Architecture, Autodesk, AutoCAD Civil 3D, Architectural Engineering, Structural Engineering, Land Development, Functional Design, Layout Design, 3D Modeling

    4.8 stars, 76 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.8 (76) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • J

    Johns Hopkins University

    Foundations of Strategic Communications

    Skills you'll gain: Non-Verbal Communication, Communication Strategies, Interpersonal Communications, Technical Communication, Target Audience, Leadership Studies, Strategic Communication, Communication, Stakeholder Communications, Persuasive Communication, Professional Development, Leadership, Influencing, Rapport Building, Professionalism, Organizational Leadership, Active Listening

    4.8 stars, 30 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (30) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    Salesforce

    Representante de desarrollo de ventas de Salesforce

    Skills you'll gain: Overcoming Objections, Sales Development, Growth Mindedness, Oral Expression, Lead Generation, Time Management, Customer Relationship Management, Active Listening, Customer Relationship Management (CRM) Software, Enthusiasm, Constructive Feedback, Consultative Selling, Selling Techniques, Verbal Communication Skills, Intercultural Competence, Interpersonal Communications, Interviewing Skills, Technical Sales, Salesforce, Storytelling

    4 stars, 49 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4 (49) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Generative AI for Advanced Collaboration in Teams and Outlook

    Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Microsoft Office, Email Automation, Microsoft 365, Collaborative Software, Proposal Writing, Productivity Software, Meeting Facilitation, Prompt Engineering, Proposal Development, Calendar Management, Business Writing, Setting Appointments, Workflow Management

    4.7 stars, 38 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (38) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Packt

    Mathematical Foundations and Quantum Mechanics Essentials

    Skills you'll gain: Quantum computing, Probability, Linear Algebra, Probability & Statistics, Mathematics and Mathematical Modeling, Statistics, Applied Mathematics, Computer Science, Algebra, Physics

    4.4 stars, 77 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.4 (77) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Codio

    Cloud Computing Primer: Software as a Service (SaaS)

    Skills you'll gain: Service Level Agreement, Software As A Service, Cloud Deployment, Cloud Services, Cloud Computing, Cloud Solutions, Cloud Applications, Service Level, Business Software, Vendor Contracts, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Collaborative Software, Product Demonstration, Growth Strategies

    4.6 stars, 87 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (87) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
1…165166167…538

In summary, here are 10 of our most popular technical support courses

  • AutoCAD For Dummies: John Wiley & Sons
  • PlanU: escoge la mejor carrera y universidad para ti: Universidad de los Andes
  • Preparing for Google Cloud Certification: Cloud Architect Professional Certificate 日本語版: Google Cloud
  • Social Computing: University of California San Diego
  • Valuing nature and people to inform business decision-making: Capitals Coalition
  • Environmental Management & Ethics: Technical University of Denmark (DTU)
  • AutoCAD Architectural Design & Residential Planning: EDUCBA
  • Foundations of Strategic Communications: Johns Hopkins University
  • Representante de desarrollo de ventas de Salesforce: Salesforce
  • Generative AI for Advanced Collaboration in Teams and Outlook: Microsoft

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok