Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

FAIR Institute
Skills you'll gain: Cyber Risk, Risk Management, Enterprise Risk Management (ERM), Cyber Security Strategy, Risk Analysis, Risk Modeling, Threat Modeling, Operational Risk, Business Risk Management, Vulnerability Assessments, Stakeholder Communications, Continuous Improvement Process, Compliance Reporting, Decision Making, Financial Analysis
Intermediate · Course · 1 - 4 Weeks
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Customer experience strategy (CX), Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Marketing Operations, Operations Management, Technical Management, Marketing Management, Media Planning, Marketing Strategies, Customer Relationship Management, Sales Management, Marketing and Public Relations, Verbal Communication Skills, Supply Chain Management, Branding, Marketing Budgets, Supply Chain, Loyalty Programs, Business Operations, Presentations, Financial Forecasting, Brand Management, Forecasting
Build toward a degree
Beginner · Course · 1 - 3 Months

AI CERTs
Skills you'll gain: Property and Real Estate, Real Estate, Fraud detection, Advanced Analytics, Real Estate Transactions, Predictive Analytics, Marketing Analytics, Responsible AI, Market Trend, Property Management, Marketing Strategies, Tensorflow, Lead Generation, Predictive Modeling, Artificial Intelligence, Business Valuation, Automation, Machine Learning, Internet Of Things, Risk Management
Intermediate · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Business Planning, Organizational Structure, Business Strategies, Market Analysis, Quality Management, Business, Business Management, Market Research, Entrepreneurship, Financial Planning, Marketing, Product Strategy, Marketing Strategies
Mixed · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Diversity and Inclusion, Ideation, Diversity Programs, Workplace inclusivity, Digital Transformation, Creative Thinking, Organizational Leadership, Business Modeling, Business Leadership, Leadership, Entrepreneurship, Innovation, Creativity, Diversity Awareness, Creative Problem-Solving, Leadership Development, Brainstorming, People Management, Operational Excellence, Value Propositions
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Cash Flow Forecasting, Business Valuation, Financial Modeling, Financial Forecasting, Revenue Forecasting, Risk Modeling, Capital Budgeting, Equities, Risk Analysis, Financial Analysis, Data Presentation, Private Equity, Investment Banking, Presentations, Mergers & Acquisitions, Model Evaluation, Case Studies, Microsoft Excel
Mixed · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Patient Safety, Health Care Administration, Health Administration, Care Management, Patient-centered Care, Financial Analysis, Business Planning, Organizational Strategy, Financial Statements, Business Strategy, Business Modeling, Healthcare Ethics, Strategic Decision-Making, Social Impact
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Design Thinking, Innovation, Problem Solving, Entrepreneurship, Brainstorming, Lean Methodologies, Team Oriented, Ideation, Business Research, Complex Problem Solving, Case Studies, Analysis, Customer Insights
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sales Presentations, Proposal Writing, Business Writing, Presentations, Company, Product, and Service Knowledge, Content Creation, Business Strategy, Entrepreneurship
Beginner · Guided Project · Less Than 2 Hours