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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Preview
    Preview
    C

    Columbia University

    Supporting Veteran Success in Higher Education

    Skills you'll gain: Higher Education, Student Support and Services, Academic Advising, Student Engagement, School Counseling, Diversity Awareness, Disabilities, Cultural Sensitivity

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Creating an Interactive Syllabus using Microsoft Word

    Skills you'll gain: Microsoft Office, Educational Materials, Web Content Accessibility Guidelines, Technical Documentation, Information Architecture, Organizational Skills

    4.5
    Rating, 4.5 out of 5 stars
    ·
    13 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    S

    Special Competitive Studies Project

    AI in National Security: Integrating Artificial Intelligence into Public Sector Missions

    Skills you'll gain: Artificial Intelligence, Responsible AI, Digital Transformation, LLM Application, Prompt Engineering, Generative AI

    4.6
    Rating, 4.6 out of 5 stars
    ·
    119 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a business mind map with Coggle

    Skills you'll gain: Business Planning, Product Management, Market Analysis, Process Mapping, Collaborative Software, Business Modeling, Version Control, Business Strategy, Organizational Skills

    4.5
    Rating, 4.5 out of 5 stars
    ·
    34 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Manage Agile Workflows with Product Roadmaps in Miro

    Skills you'll gain: Product Roadmaps, Workflow Management, Agile Methodology, Agile Product Development, Product Management, Business Priorities, Collaborative Software, Product Strategy, Project Design, Performance Measurement, Team Management, Business Metrics

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Codio

    Bash Scripting and System Configuration

    Skills you'll gain: Package and Software Management, Bash (Scripting Language), Git (Version Control System), GitHub, Version Control, Unix Shell, Ubuntu, Shell Script, Scripting, Unix, Unix Commands, Linux, System Configuration, Linux Administration, File Management, Programming Principles, Software Installation

    3.1
    Rating, 3.1 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Capstone Project: Teaching Impacts of Technology

    Skills you'll gain: Education and Training, Technical Communication, Diversity Equity and Inclusion Initiatives, Human Computer Interaction, Computational Thinking, Computer Science, Curriculum Development, Innovation, Technical Writing

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    General AI Mastery Toolbox: Master AI and Drive Success

    Skills you'll gain: OpenAI, Artificial Intelligence, AI Product Strategy, Generative AI, ChatGPT, Emerging Technologies, Responsible AI, Machine Learning, Natural Language Processing

    4.4
    Rating, 4.4 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    P

    Pohang University of Science and Technology(POSTECH)

    Science and Technology in the Silla Cultural Heritage

    Skills you'll gain: Ancient History, Art History, Engineering, Scientific, and Technical Instruments, Materials science, Architecture and Construction, Civil Engineering, Architectural Design, Structural Engineering, Instrumental Music, Hydraulics, Geometry, Manufacturing Processes, Vibrations

    4.8
    Rating, 4.8 out of 5 stars
    ·
    60 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Gestión del análisis de datos

    Skills you'll gain: Exploratory Data Analysis, Data-Driven Decision-Making, Data Analysis, Data Management, Analytical Skills, Statistical Inference, Team Management, Statistical Modeling, Strategic Decision-Making, Data Presentation, Statistics, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    103 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidad Nacional Autónoma de México

    Nuclear fuel management: a practical approach

    Skills you'll gain: Energy and Utilities, Radiation Protection, Waste Minimization, Process Engineering, Materials science, Production Process, Manufacturing Processes, Chemical Engineering, Engineering Design Process, Design Specifications, Engineering Calculations, Manufacturing and Production, Environmental Engineering, Cost Estimation, Chemistry, Environment and Resource Management, Natural Resource Management, Safety Standards, Mathematical Modeling, Simulation and Simulation Software

    4.9
    Rating, 4.9 out of 5 stars
    ·
    30 reviews

    Intermediate · Specialization · 3 - 6 Months

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - 简体中文

    Skills you'll gain: Technical Support, Google Cloud Platform, Technical Communication, Identity and Access Management, Cloud Services, Service Level, Personally Identifiable Information, Issue Tracking, Data Cleansing

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Supporting Veteran Success in Higher Education: Columbia University
  • Creating an Interactive Syllabus using Microsoft Word: Coursera
  • AI in National Security: Integrating Artificial Intelligence into Public Sector Missions: Special Competitive Studies Project
  • Create a business mind map with Coggle: Coursera
  • Manage Agile Workflows with Product Roadmaps in Miro: Coursera
  • Bash Scripting and System Configuration: Codio
  • Capstone Project: Teaching Impacts of Technology: University of California San Diego
  • General AI Mastery Toolbox: Master AI and Drive Success: Coursera
  • Science and Technology in the Silla Cultural Heritage: Pohang University of Science and Technology(POSTECH)
  • Gestión del análisis de datos: Johns Hopkins University

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