Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Systems Integration, Innovation, Application Programming Interface (API), Service Design, Service Level, Organizational Strategy, Mobile Banking, Social Media, E-Commerce, Organizational Development
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Artificial Intelligence, Responsible AI, Generative AI, Open Source Technology, Large Language Modeling, Machine Learning
Beginner · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Energy and Utilities, Radiation Protection, Waste Minimization, Process Engineering, Materials science, Production Process, Manufacturing Processes, Chemical Engineering, Engineering Design Process, Design Specifications, Engineering Calculations, Manufacturing and Production, Environmental Engineering, Cost Estimation, Chemistry, Environment and Resource Management, Natural Resource Management, Safety Standards, Mathematical Modeling, Simulation and Simulation Software
Intermediate · Specialization · 3 - 6 Months

Knowledge Accelerators
Skills you'll gain: Microsoft Copilot, Microsoft 365, Microsoft Teams, Microsoft Office, Data Visualization, Productivity Software, Microsoft Excel, Artificial Intelligence, Technical Communication, Generative AI, Microsoft Word, Microsoft PowerPoint, Generative AI Agents, Productivity, Excel Formulas, Data Analysis, Data-Driven Decision-Making, Information Management, Data Management
Intermediate · Course · 1 - 3 Months

Exploratorium
Skills you'll gain: Collaboration, Creativity, Mechanics, Research, Creative Problem-Solving, Experimentation, Innovation, Mechanical Design, Aesthetics, Construction
Beginner · Course · 1 - 3 Months

Edureka
Skills you'll gain: API Design, Application Programming Interface (API), Postman API Platform, Restful API, Application Deployment, CI/CD, Application Lifecycle Management, Test Automation, Unit Testing, Software Documentation, Software Design, Microservices, Technical Documentation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Pseudocode, Responsive Web Design, Computational Thinking, LinkedIn, Cascading Style Sheets (CSS), Front-End Web Development, React.js, HTML and CSS, Debugging, Algorithms, Interviewing Skills, UI Components, JavaScript Frameworks, Web Development Tools, Computer Programming, Web Development, Data Structures, JSON, Javascript, Software Development
Intermediate · Specialization · 1 - 3 Months

Columbia University
Skills you'll gain: Higher Education, Student Support and Services, Academic Advising, Student Engagement, School Counseling, Diversity Awareness, Disabilities, Cultural Sensitivity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prototyping, Figma (Design Software), Wireframing, Mockups, Collaborative Software, Web Design, Usability, User Interface (UI) Design
Beginner · Guided Project · Less Than 2 Hours

Imperial College London
Skills you'll gain: Programming Principles, Program Development, Microsoft Visual Studio, Computer Programming, Integrated Development Environments, Python Programming, Debugging, Development Environment, Data Structures
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: File Systems, Linux, Linux Commands, File Management, Linux Administration, Operating Systems, Unix, Command-Line Interface
Intermediate · Guided Project · Less Than 2 Hours

Wesleyan University
Skills you'll gain: Data Storytelling, Exploratory Data Analysis, Data Analysis, Data Visualization, Analytical Skills, Report Writing, Data Science, Data Management, Big Data, Statistical Analysis, Real Time Data, Research, Research Design
Mixed · Course · 1 - 4 Weeks