Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Organizational Change, Agentic Workflows, AI Enablement, Generative AI Agents, Workflow Management, Predictive Analytics, Cash Management, Responsible AI, Performance Tuning, Fraud detection, Accounting and Finance Software, Financial Reporting
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Generative AI, AI Personalization, ChatGPT, OpenAI, Artificial Intelligence, Prompt Engineering, LLM Application, Expense Management, Productivity Software, Verification And Validation, Travel Arrangements, Test Case, Interaction Design
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Microsoft 365, Productivity Software, Presentations, Productivity, Content Creation, Writing and Editing, LLM Application, Generative AI, Microsoft Windows, Business Communication
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Responsible AI, Containerization, Scalability, AI Orchestration, Application Deployment, Kubernetes, Azure Active Directory, System Monitoring, AI Workflows, Agentic systems, Artificial Intelligence, Microsoft 365, Microservices, Generative AI Agents, Enterprise Architecture, Microsoft Azure, AI Security, Enterprise Security, Role-Based Access Control (RBAC), Coordination
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Gemini, Google Workspace, Data Access, OAuth, Data Storage, Email Automation, Application Deployment, AI Enablement, Information Management, Application Programming Interface (API), Cloud-Based Integration, Identity and Access Management, Data Integration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, Data Preprocessing, JUnit, Build Tools, Java Programming, MLOps (Machine Learning Operations), Java, Performance Tuning, Decision Tree Learning, Classification And Regression Tree (CART), Apache Maven, Data Structures, Random Forest Algorithm, Gradle, Data Pipelines, Software Architecture, Software Design, Object Oriented Programming (OOP), Apache, Machine Learning
Intermediate · Specialization · 3 - 6 Months

Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Cloud Infrastructure, Cloud Management, Amazon Web Services, Amazon S3, Cloud Computing, Data Migration, Cloud Security, Virtual Networking, Virtual Private Networks (VPN), MySQL, Systems Administration, Database Management, Network Security, Resource Management, Performance Analysis
Beginner · Course · 1 - 3 Months

Simplilearn
Skills you'll gain: Email Marketing, Marketing Analytics, Campaign Management, Marketing Automation, Web Analytics, Web Content, Account Management, Dashboard, Customer Data Management, Automation, Content Management, Configuration Management
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Data Storytelling, Interactive Data Visualization, Exploratory Data Analysis, Data Visualization Software, Database Design, Shiny (R Package), Data Visualization, Data Wrangling, Dashboard, Relational Databases, Statistical Analysis, Data Analysis, Ggplot2, Model Evaluation, Data Presentation, SQL, Plot (Graphics), Data Manipulation, Web Scraping, R Programming
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Surveys, Survey Creation, Customer Insights, Data Import/Export, Data Presentation, Market Research, Marketing Analytics, Customer Analysis, Marketing Strategies, Target Audience, Presentations, Data Analysis, Microsoft Excel, Pivot Tables And Charts, Data-Driven Decision-Making, Data Storytelling, Strategic Marketing, Data Capture, Data Collection
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Supplier Quality Management, Quality Control, Supplier Performance Management, Corrective and Preventive Action (CAPA), Quality Assurance and Control, Quality Monitoring, Material Handling, Verification And Validation, Compliance Reporting, Management Reporting, Investigation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Infrastructure as Code (IaC), Istio, Terraform, Kubernetes, Cloud-Native Computing, Serverless Computing, Microservices, DevOps, Amazon Web Services, API Gateway, Scalability, CI/CD, Application Deployment, Cloud Deployment, Restful API, Containerization, Amazon DynamoDB, Prometheus (Software), Cloud Applications, Redis
Intermediate · Specialization · 3 - 6 Months