Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Michigan
Skills you'll gain: Influencing, Persuasive Communication, Leadership, Professional Networking, Initiative and Leadership, Relationship Building, Public Speaking, Decision Making, Negotiation, Social Skills, Organizational Structure
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, Relational Databases, Database Management, Database Application, C# (Programming Language), SQL, Business Logic, Software Development Life Cycle, Data Management, Systems Development, Application Development, Application Design, User Interface (UI), Data Validation, Test Case
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Threat Intelligence, MITRE ATT&CK Framework, Network Security, Cyber Threat Hunting, Threat Modeling, Threat Detection, Cybersecurity, Threat Management, Cyber Security Assessment, Operating System Administration, Cyber Attacks, Hardening, Intrusion Detection and Prevention, Cyber Engineering, Malware Protection, Vulnerability Management, Vulnerability Assessments, Incident Response, Network Monitoring, Incident Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Content Performance Analysis, Dashboard, Surveys, Newsletters, Search Engine Optimization, Marketing Budgets, Email Automation, Marketing Analytics, Marketing Automation, Spreadsheet Software, Web Analytics, Email Marketing, Content Marketing, Performance Reporting, Social Media Management, Google Analytics, Collaborative Software, Lead Generation, Pivot Tables And Charts, Project Management Software
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: AI Security, Threat Modeling, Open Web Application Security Project (OWASP), Security Testing, Retrieval-Augmented Generation, Software Architecture, API Design, Test Automation, Vulnerability Management, Agentic systems, Systems Design, Model Evaluation, Test Driven Development (TDD), CI/CD, Python Programming, Continuous Deployment, Dependency Analysis, Large Language Modeling, Machine Learning, Performance Analysis
Intermediate · Specialization · 3 - 6 Months

Rice University
Skills you'll gain: Computational Thinking, Event-Driven Programming, Algorithms, Combinatorics, Graph Theory, Programming Principles, Application Development, Object Oriented Programming (OOP), Data Structures, Probability, Bioinformatics, Interactive Design, Program Development, Big Data, Python Programming, Data Analysis, User Interface (UI), Machine Learning Algorithms, Theoretical Computer Science, Computer Programming
Beginner · Specialization · 3 - 6 Months
Coursera
Skills you'll gain: JUnit, MLOps (Machine Learning Operations), CI/CD, Continuous Integration, Jenkins, Test Automation, Unit Testing, DevOps, Test Case, Debugging, Code Coverage, Model Evaluation, Data Pipelines, Test Data
Advanced · Course · 1 - 4 Weeks
Skills you'll gain: Incident Response, Computer Security Incident Management, Operational Risk, Case Studies, Security Management, Risk Management, Risk Mitigation, Intellectual Property, Crisis Management, Cybersecurity, Manufacturing Operations, Security Controls, Security Strategy, Cyber Security Strategy, Cyber Attacks, Cyber Engineering, Continuous Monitoring, Compliance Reporting, Governance, Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Model Deployment, Scikit Learn (Machine Learning Library), Model Evaluation, Data Preprocessing, Large Language Modeling, Version Control
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud-Native Computing, Amazon DynamoDB, Cloud Deployment, Infrastructure as Code (IaC), Databases, Database Systems, Microservices, Cloud Security, User Provisioning, Event-Driven Programming
Beginner · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Control Systems, Robotics, Embedded Software, Automation, Software Architecture, Simulations, Safety Assurance, Hardware Architecture, Systems Architecture, Computer Vision, Mathematical Modeling, Safety Standards, Global Positioning Systems
Advanced · Course · 1 - 3 Months

Skills you'll gain: OAuth, JSON, Data Wrangling, Application Programming Interface (API), API Design, Application Security
Intermediate · Course · 1 - 4 Weeks