Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Colorado Boulder
Skills you'll gain: Control Systems, Power Electronics, Electronic Systems, Electrical Engineering, Systems Analysis, Electronics Engineering, Electronics, Schematic Diagrams, Electrical Systems, Systems Design, Graphical Tools, Engineering Analysis, Mathematical Modeling, Differential Equations, Applied Mathematics
★ 4.8 (650) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Analytics, Digital Marketing, Google Analytics, Brand Awareness, Social Media Marketing, Content Marketing, Digital Advertising, Marketing Effectiveness, Brand Strategy, Email Marketing, Performance Measurement, Brand Management, Brand Marketing, Marketing Channel, Marketing, Marketing Budgets, Search Engine Optimization, AI Enablement, Communication, Generative AI
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: AI Security, LLM Application, Open Web Application Security Project (OWASP), Application Security, Large Language Modeling, Prompt Engineering, Secure Coding, Security Testing, Personally Identifiable Information, Data Loss Prevention, Security Controls, Information Privacy, Authorization (Computing), Supply Chain Management, Data Modeling, Data Governance
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Team Oriented, Information Architecture, Organizational Skills, Content Optimization, Content Management, Document Management, Content Strategy, Cross-Functional Collaboration, Coordination, Data Visualization, Verification And Validation, Vocabulary, Data Management, Data Mining, Trend Analysis, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Integration Testing, Software Testing, Software Quality Assurance, Code Coverage, Test Automation, White-Box Testing, Test Case, Test Tools, Regression Testing, Quality Assurance, Security Testing, Performance Testing, Usability Testing, Continuous Integration, Performance Metric, Graph Theory
Mixed · Course · 1 - 3 Months

Skills you'll gain: Credit Risk, Lending and Underwriting, Commercial Lending, Financial Analysis, Bank Regulations, Financial Statement Analysis, Banking, Portfolio Risk, Commercial Banking, General Lending, Financial Statements, Loan Documentation, Portfolio Management, Financial Regulation, Compliance Management, Asset Management, Risk Management Framework, Operational Risk, Regulatory Compliance, Business
★ 5 (8) · Mixed · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Digital pedagogy, Education Software and Technology, Augmented Reality, Virtual Environment, Virtual Reality, Innovation, Design Strategies, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Income Tax, Tax Planning, Tax Management, Tax Preparation, Tax Compliance, Tax, Tax Laws, Payroll Tax, Sales Tax, Compensation Strategy, Accounting, Property Accounting, Case Studies, Property and Real Estate, Compensation Management, Business
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Creative Thinking, Creative Problem-Solving, Creativity, Layout Design, Time Management, Overcoming Obstacles, Curiosity, Cognitive flexibility, Personal Development, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Music, Media Production, Post-Production, Creativity, Digital Signal Processing, Digital Communications, Editing
★ 4.8 (1.1K) · Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Data Collection, Lean Six Sigma, Six Sigma Methodology, Quality Improvement, Process Improvement, Process Improvement and Optimization, Project Design, Project Schedules, Business Process, Business Process Management, Process Development, Project Management, Project Planning, Quality Management, User Feedback, Project Management Life Cycle, Probability & Statistics, Process Flow Diagrams, Customer experience improvement, Data Validation
★ 4.6 (2.6K) · Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Peer Review, Instructional Design, Instructional and Curriculum Design, Education Software and Technology, Drive Engagement, Parent Communication, Instructional Strategies, Student Engagement, Learning Management Systems, Student Support and Services, Course Development, Collaborative Software, Pedagogy, Blended Learning, Digital pedagogy, Teaching, AI Personalization, Data Management, Collaboration, Planning
★ 4.6 (2.4K) · Beginner · Specialization · 3 - 6 Months