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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


  • Status: New
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    R

    Real Madrid Graduate School Universidad Europea

    Foundations of Sports Marketing

    Skills you'll gain: Marketing Analytics, Strategic Partnership, Marketing, Key Performance Indicators (KPIs), Customer Engagement, Product Marketing, Marketing Strategy and Techniques, Return On Investment, Stakeholder Management, Branding, Digital Marketing, Brand Management, Advertising, Consumer Behaviour, Sales Process, Public Relations, Emotional Intelligence, Price Negotiation, Data Analysis, Creative Thinking

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a Custom Marketing Analytics Dashboard in Data Studio

    Skills you'll gain: Data Visualization, Business Analytics, Dashboard, Data Analysis, Data Storytelling, Google Analytics, Marketing Analytics, Data-Driven Decision-Making, Business Metrics, Data Integration, Google Ads

    4.4
    Rating, 4.4 out of 5 stars
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    116 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
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    C

    Coursera

    Foundations of Machine Learning

    Skills you'll gain: Model Evaluation, Supervised Learning, Unsupervised Learning, Data Preprocessing, Time Series Analysis and Forecasting, Applied Machine Learning, Machine Learning Algorithms, Feature Engineering, Dimensionality Reduction, Machine Learning, Predictive Modeling, Predictive Analytics, Scikit Learn (Machine Learning Library), Classification Algorithms, Forecasting, Decision Tree Learning, Anomaly Detection, Regression Analysis, Data Manipulation, Statistical Modeling

    4.6
    Rating, 4.6 out of 5 stars
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    10 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Illinois Tech

    New Tech Ventures

    Skills you'll gain: Design Thinking, Global Marketing, Entrepreneurship, Business Modeling, Innovation, Team Building, Storytelling, Market Research, Team Management, Oral Expression, Entrepreneurial Finance, New Product Development, Business Strategies, Project Design, Team Leadership, Fundraising and Crowdsourcing, Financial Planning, Customer Engagement, Business Ethics, Competitive Analysis

    Build toward a degree

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
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    U

    Universitat Autònoma de Barcelona

    Social Pedagogy across Europe

    Skills you'll gain: Social Justice, Social Work, Pedagogy, Community and Social Work, Child Development, Community Development, Childhood Education and Development, Creativity, Education and Training, Cultural Diversity, Working With Children, Family Support, Rapport Building, Case Studies, Discussion Facilitation

    4.6
    Rating, 4.6 out of 5 stars
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    89 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    S

    Splunk Inc.

    Splunk Knowledge Manager

    Skills you'll gain: Splunk, Data Modeling, Dashboard, Pivot Tables And Charts, Interactive Data Visualization, Data Management, Database Management, Visualization (Computer Graphics), Data Mapping, Incident Management, Query Languages, Data Integration, Information Management, Event Monitoring, Performance Tuning, Frontend Performance, Big Data, Business Intelligence, Data Analysis, Business Analytics

    4.7
    Rating, 4.7 out of 5 stars
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    32 reviews

    Intermediate · Specialization · 1 - 3 Months

  • C

    Coursera

    Create Power App for Adding Records to SharePoint List

    Skills you'll gain: Power Apps Component Framework, Document Management, Microsoft Power Platform, Data Entry, Excel Formulas, Microsoft 365, Application Design, Cloud Applications

    4.2
    Rating, 4.2 out of 5 stars
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    43 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
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    U

    UBITS

    Servicio al cliente desde el punto de vista logístico

    Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement

    4.8
    Rating, 4.8 out of 5 stars
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    19 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Human Capital: Strategic HR and Managing Talent

    Skills you'll gain: Human Capital, Human Resource Strategy, Change Management, Talent Management, Organizational Strategy, HR Tech, Crisis Management, Talent Acquisition, Workforce Development, Team Management, Leadership Development, People Analytics, Leadership, Cultural Diversity, Mentorship

    4.8
    Rating, 4.8 out of 5 stars
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    39 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    E

    EDUCBA

    Lean Six Sigma Green Belt Professional Training

    Skills you'll gain: Process Mapping, Six Sigma Methodology, Lean Six Sigma, Quality Improvement, Organizational Change, Lean Methodologies, Statistical Hypothesis Testing, Organizational Leadership, Quality Management, Process Analysis, Correlation Analysis, Project Scoping, Data-Driven Decision-Making, Root Cause Analysis, Statistical Analysis, Process Improvement, Business Process, Continuous Improvement Process, Sampling (Statistics), Statistical Methods

    5
    Rating, 5 out of 5 stars
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    48 reviews

    Beginner · Specialization · 1 - 3 Months

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    M

    Maven Analytics

    Microsoft Copilot for Excel: AI-Powered Data Analysis

    Skills you'll gain: Microsoft Copilot, Microsoft Excel, Pivot Tables And Charts, Excel Formulas, Human Resources Software, Data Manipulation, Data Analysis, Microsoft 365, Data Presentation, ChatGPT, Data Visualization, Artificial Intelligence, Generative AI, Prompt Engineering

    4.7
    Rating, 4.7 out of 5 stars
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    13 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    UBITS

    Innovación en el mundo corporativo

    Skills you'll gain: Innovation, Organizational Change, Change Management, Corporate Strategy, Business Transformation, Organizational Strategy, Business Leadership, Process Development, Growth Strategies, Organizational Structure, Product Development, Customer Analysis, Consumer Behaviour

    4.8
    Rating, 4.8 out of 5 stars
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    102 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer insights courses

  • Foundations of Sports Marketing: Real Madrid Graduate School Universidad Europea
  • Create a Custom Marketing Analytics Dashboard in Data Studio: Coursera
  • Foundations of Machine Learning: Coursera
  • New Tech Ventures: Illinois Tech
  • Social Pedagogy across Europe : Universitat Autònoma de Barcelona
  • Splunk Knowledge Manager: Splunk Inc.
  • Create Power App for Adding Records to SharePoint List: Coursera
  • Servicio al cliente desde el punto de vista logístico: UBITS
  • Human Capital: Strategic HR and Managing Talent: University of Michigan
  • Lean Six Sigma Green Belt Professional Training: EDUCBA

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