IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Systems Analysis, Business Workflow Analysis, Systems Architecture, Solution Architecture, Business Process Automation, LLM Application, Stakeholder Analysis, Software Architecture, Systems Thinking, Responsible AI, Machine Learning, Project Documentation, Stakeholder Communications, Technical Consulting
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Diversity Awareness, Employee Retention, Cultural Diversity, Human Resource Strategy, Recruitment Strategies, Training Programs, Recruitment, Leadership, Employee Engagement, Talent Management, Employee Onboarding
Beginner · Course · 1 - 3 Months

Skills you'll gain: Database Design, SQL, Relational Databases, Databases, Database Theory, Database Management, Data Modeling, Query Languages
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, Relational Databases, Database Management, Database Development, Database Systems, SQL, Data Integrity, Data Modeling, Data Management, Data Structures
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cybersecurity, Cyber Threat Intelligence, Security Management, Security Awareness, Data Ethics, Data Security, Personally Identifiable Information, Technical Communication, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Database Design, SQL, Data Management, Databases, Query Languages, Relational Databases, Data Manipulation, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Scikit Learn (Machine Learning Library), Tensorflow, Cloud Computing, Classification And Regression Tree (CART), Supervised Learning, Applied Machine Learning, Machine Learning Methods, Python Programming, Pandas (Python Package), Data Science, Machine Learning, Data Visualization, Data Processing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: SQL, Database Management, Query Languages, Relational Databases, Database Design, Data Analysis, Data Integrity, Data Manipulation, User Accounts
Intermediate · Course · 1 - 4 Weeks

Institute for the Future
Skills you'll gain: Forecasting, Visionary, Proactivity, Strategic Thinking, Trend Analysis, Market Trend, Storytelling, Creative Thinking, Adaptability, Critical Thinking, Creativity, Innovation
Beginner · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Empathy, Interpersonal Communications, Goal Setting, Smart Goals, Relationship Building, Active Listening, Mindfulness, Stress First Aid, Crisis Intervention, Mentorship, Community Development, Resourcefulness
Beginner · Course · 1 - 3 Months

Skills you'll gain: System Monitoring, Network Monitoring, Event Monitoring, Systems Administration, System Configuration, Continuous Monitoring, UI Components, Linux Servers, Incident Management, System Implementation, User Accounts, User Interface (UI), File Transfer Protocol (FTP), Application Programming Interface (API)
Mixed · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Stress Management, Resilience, Crisis Intervention, Community Health, Personal Development, Mental Health, Case Studies, Health Promotion, Positive Behavior Support, Recognizing Others, Empathy, Self-Awareness, Needs Assessment, Communication
Beginner · Course · 1 - 4 Weeks