
Skills you'll gain: Fine-tuning, Large Language Modeling, Natural Language Processing, LLM Application, Generative AI Agents, Agentic Workflows, Decision Intelligence, Test Case, Agentic systems, User Interface (UI), Performance Testing, Model Training, Applied Machine Learning, Artificial Intelligence, Model Optimization, Machine Learning Algorithms, Classification Algorithms, Decision Support Systems, Model Evaluation
★ 4.4 (21) · Intermediate · Course · 1 - 3 Months

Harvard Business School Online
Skills you'll gain: Team Management, Safety Culture, Team Building, Team Collaboration, Teamwork, Team Performance Management, Cross-Functional Team Leadership, Team Oriented, Cross-Functional Collaboration, Organizational Leadership, Team Leadership, Discussion Facilitation, Courage, Collaboration, Coordinating, Culture Transformation, Industrial and Organizational Psychology, Drive Engagement, Meeting Facilitation, Adaptability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Customer Support, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, Invoicing, User Accounts, Editing
★ 5 (11) · Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Memory Management, C++ (Programming Language), C (Programming Language), Object Oriented Programming (OOP), Object Oriented Design, Data Structures, Programming Principles, Software Design, Python Programming, Java, Algorithms, Performance Tuning
★ 4.5 (14) · Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Brand Strategy, Market Research, Branding, Target Audience, Target Market, Social Media, Driving engagement, Social Media Marketing, Competitive Analysis, Web Presence, Market Analysis, Marketing, Brand Management, Customer Engagement, Drive Engagement, Social Media Strategy, Integrated Marketing Communications, Newsletters, Performing Arts, Entrepreneurship
★ 4.8 (12) · Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Prompt Engineering, OpenAI API, Token Optimization, LangChain, ChatGPT, Multimodal Prompts, OpenAI, Prompt Patterns, Generative AI, No-Code Development, LLM Application, AI powered creativity, Generative Model Architectures, Microsoft Power Platform, Application Programming Interface (API), Large Language Modeling, AI Workflows, Email Automation, Application Development, JSON
★ 3.6 (7) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Driving engagement, Sales, Customer Insights, Customer Data Management, AI Integrations, AI literacy, Microsoft Copilot, Debugging, Data Ethics, Responsible AI, Trend Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI Agents, Standard Operating Procedure, Generative AI, Customer Support, AI literacy, Product Support, Customer Service, Procedure Development, Customer Analysis, LLM Application, Responsible AI, AI Workflows, AI Integrations, Customer experience improvement, Data Ethics, Customer Insights, Business Process Automation, User Feedback, Automation
★ 4.8 (54) · Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Retrieval-Augmented Generation, Agentic Workflows, AI Workflows, AI Orchestration, Responsible AI, AI Security, AI Integrations, Model Deployment, Context Engineering, Context Management, Healthcare Ethics, Patient Communication
★ 2.8 (6) · Intermediate · Course · 1 - 4 Weeks

Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Closing (Sales), Overcoming Objections, Consultative Selling, Consultative Approaches, Sales, Solution Selling, Selling Techniques, Sales Presentations, General Sales Practices, Sales Strategy, Sales Process, Communication, Presentations, Regional Sales, Sales Prospecting, Negotiation, Prospecting and Qualification, Driving engagement, Customer Engagement, Customer Relationship Management (CRM) Software
Beginner · Course · 1 - 4 Weeks
Scrum Alliance
Skills you'll gain: Scrum (Software Development), Sprint Retrospectives, Sprint Planning, Agile Product Development, Agile Software Development, Agile Project Management, Team Management, Team Oriented, Teamwork, Cross-Functional Team Leadership, Team Building, Team Performance Management, Cross-Functional Collaboration, Agile Methodology, Team Collaboration, Collaboration, Accountability, Accountability Frameworks
Mixed · Course · 1 - 4 Weeks